Ellis Home Interiors Reviews 315

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are delighted with the products, often describing them as beautiful, well-made, and of excellent quality, exceeding expectations upon arrival. The service is consistently praised for being exceptional, with smooth transactions from purchase to delivery and efficient communication regarding order status. Reviewers frequently highlight the quick and timely delivery, often arriving sooner than anticipated, and appreciate the ability to track their orders. The packaging is also noted for being very secure, ensuring items arrive in perfect condition. However, some customers also noted issues with product descriptions, specifically regarding a sofa advertised as leather that turned out to be a mix of leather and leather match. These reviewers experienced peeling on the sofa within a short period, which the company attributed to wear and tear, leading to dissatisfaction.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising items like monkey tables and... See more

Delivery service

Customers express high satisfaction with the delivery service, often highlighting its efficiency and... See more

Quality

Consumers find quality to be positive, with many reviewers praising products as gorgeous, well-made, and of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and efficient... See more

Order

Users describe positive interactions with order, highlighting a smooth and problem-free experience from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect transaction from purchase to delivery. Absolutely love my olive coloured couch. Also you can track your delivery which means no waiting around. Id defo purchase from here again. X

Rated 5 out of 5 stars

Exceptional customer service, after phoning to discuss some details of a set of tables with a really lovely & super helpful member of staff I placed the order. They arrived less than 24 hours later an... See more

Rated 5 out of 5 stars

Excellent company to purchase from. I bought two dining chairs online, but when we received them, they were not quite the same as what we had. The chairs were well made and of good quality. There was... See more

Rated 5 out of 5 stars

Very happy with the service and product received from Ellis Home Interiors. We bought a beautiful solid wood bookshelf which was received quickly and delivered by a great team. Would happily shop with... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Furniture Accessories

Written by the company

Ellis home interiors is an in-store and online furniture retailer specialising in furniture & interiors collections.


Contact info

4.9

Excellent

TrustScore 5 out of 5

315 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, after phoning to discuss some details of a set of tables with a really lovely & super helpful member of staff I placed the order. They arrived less than 24 hours later and are absolutely gorgeous. One of the best shopping experiences ever. Well packaged, great price, you can shop with confidence. Love my monkey tables!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Buying from Ellis Home was great

Buying from Ellis Home was great. Firstly the kitchen island cost considerably less than anywhere else. Secondly the communication was excellent from purchase through to delivery. I would definitely buy from them again. Highly recommended.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with Ellis Home order and delivery. The furniture was of very good quality and as I expect it

I had an excellent experience with Ellis Home. Their delivery process was incredibly efficient, and they kept me informed every step of the way. When I contacted them regarding the delivery of two items, they responded immediately and even took the time to call me personally to provide an update.

I can honestly say this has been the most smooth and problem-free order and delivery experience I’ve had in a long time. All the products arrived in perfect condition and were of great quality.

I will definitely be shopping with them again. I only wish more large online retailers operated with the same level of care and efficiency as Ellis Home. I’m truly impressed. Thank you

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent communication and customer support. Lovely table and great quality. I would highly recommend Ellis Home Interiors. Thank you 😊

15 April 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

One of the only places i could find that sold the mirror i purchased. It came packaged extreamly well. The driver was helpful and the company care about their customers. I had an email fron the owner to check if i was happy. Great service.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

The charcoal fabric and oak 2 seater…

The charcoal fabric and oak 2 seater sofa was of excellent quality at a very competitive price. Communication was spot on. Delivery was prompt. Sofa was well packaged. A very good company, would highly recommend.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

This company gave the best price for…

This company gave the best price for the item I purchased. Delivered free and all was well packaged and in perfect condition. When we phoned to ask about delivery we were given correct information and no waffle. Thank you.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality and great service

A simple search on the internet lead me to Ellis and the photo looked what I was searching for. I wouldn't normally order furniture without seeing it in person however I too a chance and ordered and was pleasantly surprised at the quality sideboard that was delivered.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the service and product…

Very happy with the service and product received from Ellis Home Interiors. We bought a beautiful solid wood bookshelf which was received quickly and delivered by a great team. Would happily shop with Ellis Home Interiors again.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

A great company to deal with. An absolute pleasure. The level of customer service from Mitch was outstanding. A beautiful product too. Hope to make another purchase in the future.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

The service from Ellis Home Interiors…

The service from Ellis Home Interiors was exceptional. The chairs I ordered were showing up to 8 week’s delivery on other sites but Ellis were able to deliver them within a week. The quality is fantastic and the chairs were packed with extreme care ensuring they were not damaged in transit. I cannot recommend this company highly enough

12 October 2025
Unprompted review

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