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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the durability of the silk fabric and the impeccable sewing. Many people find the items to be of excellent quality, luxurious, and comfortable, often noting that the products are worth the price. Reviewers are also happy with the prompt shipping and the overall positive experience with the company's offerings. However, some people were dissatisfied with the return policy, describing it as a hassle and difficult to navigate. A few customers also mentioned issues with shipping times being falsely advertised and some products arriving without proper branding or care instructions. There were also concerns about the quality of some items not meeting expectations, with some reviewers receiving products that felt like synthetic fabric rather than real silk, or experiencing poor quality sewing and issues with import fees.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the high quality, luxurious... See more

Quality

Clients share positive opinions on quality, frequently praising the luxurious feel of the silk, rich colors,... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers feel that products are overpriced, citing... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast and reliable... See more

Return policy

Users describe negative interactions with the return policy. Many report a horrible experience with returns,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started to buy ElleSilk pajamas since 2021. This red color pajamas can still last until now. I wear it every week as I do my laundry weekly, I can just put in safety net and to let my washing ma... See more

Rated 5 out of 5 stars

ElleSilk is a great source for silk wear. I have ordered multiple times from them and never been disappointed in the garment. Combined with the information available on the website about grades of s... See more

Rated 5 out of 5 stars

I was looking for somewhere to buy silk nightwear as the cost in the UK is exorbitant. I have Severe ME and it has now reached the point where I can only tolerate silk next to my skin. ElleSilk items... See more

Rated 5 out of 5 stars

Very beautiful camisoles. The silk is nice quality, quite dense, defensively worth the price. Also the sewing is impeccable.


Company details

  1. Bedding Store
  2. Silk Store

Written by the company

Since 1999, ElleSilk has been crafting luxurious silk bedding in Como, Italy. Our collection includes silk sheets, silk duvet covers, silk pillowcases, silk duvets and pillows, silk blankets, silk sleepwear for women and men, and kids silk bedding. All crafted from the finest 22 momme and 25 momme 6A-grade Mulberry silk and OEKO-TEX certified for safety and sustainability. Each piece embodies timeless Italian craftsmanship, exceptional comfort, and effortless elegance.


Contact info

4.2

Great

TrustScore 4 out of 5

508 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great silk pillowcases

I recently purchased two silk pillowcases, and I am very happy with my purchase! They have been very good for my hair and skin. I've heard that silk pillowcases can help reduce hair breakage and skin irritation, and after some time using them, I can see a difference.

In addition, the pillowcases fit my pillows perfectly without any slippage during the night, and they are easy to care for. They wash well and dry quickly without losing their silky texture color. I also noticed that they regulate temperature wonderfully, keeping me cool during warm nights and warm during cooler nights.

27 May 2024
Unprompted review
Rated 4 out of 5 stars

I ordered a variety of products from…

I ordered a variety of products from underwear to pillow cases to socks to pjs, the one disappointment was the female briefs form and size, so I ended-up using my son’s (ordered wrong size for him, but can wear it for me). Another question about both gender briefs is the inner tag says the gusset lining is 100%silk, does that mean the rest of the brief fabric is not silk?

15 May 2024
Unprompted review
Rated 5 out of 5 stars

I'm really satisfied with my shopping…

I'm really satisfied with my shopping experience, I've searched internet to buy a silk duvet and I decided to make the purchase at Ellesilk. The article arrived without problem and I was so happy of the quality of the article to decide to buy another one for my family.
Very good!

18 April 2024
Unprompted review
Rated 1 out of 5 stars

100% scam company

100% scam company. Product is made cheaply, in China from artificial materials. It is shipped directly from China. The company deny and delay ANY satisfactory response. This is a communist agenda company who are stealing from people. Do NOT ever use.

In response to the reply from Ellesilk. This is not correct. After doing all relevant tests on their products (which are very expensive), it is clear that their products are NOT silk, they are synthetic satin. They have flagged my comment and I would like to flag theirs.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a silk pillowcase for my…

I ordered a silk pillowcase for my sister’s birthday and ended up buying two, keeping one for future gift option. My sister loves her pillowcase, which came in its own black envelope/pouch which helps with wrapping. My only suggestion is to order ahead of time or pay for faster shipping. It took a while for it to arrive.

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Silk pillow is a dream!

I bought the "Silk pillow" and must to say that is the best one I ever try. It is ultra soft and comfortable, I simply "love it". Thanks Ellesilk.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Quality Product

I had been looking for lightweight silk socks and some camisoles. These were perfect, good quality and a pleasure to wear. I only wish they had "low" crew socks as well. The socks were a good fit (size 8). The camisole (medium) fit very well with room for movement (I am a 6).

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Everything went smooth as silk!

Products were in stock and my order shipped in a reasonable amount of time. I am VERY happy with the quality of all the products I ordered. The colors are beautiful and the silk feels very luxurious. Will buy from ElleSilk again.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Great quality bedsheets

Great quality bedsheets, quick delivery. And with the bedsheets you also get samples of all available colours, which helps you much more than pictures when choosing for your next order!

1 December 2023
Unprompted review
Rated 4 out of 5 stars

Just lovely ~

I’ve bought twice from Elle Silk. My first pair of silk sheets are still holding up well and it’s been over five years since I bought them. I wanted a different size for my next ones and knew I had to go with this company for the quality is excellent. Colors are also unique and beautiful. Shipping speed and communication could be better however.

6 March 2024
Unprompted review
Rated 4 out of 5 stars

Quality silk

Beautiful product both visibly and physically. The quality is just as is stated on the website, real quality silk. I would recommend this quality silk to anyone, I could never go back to cotton after feeling this and will be buying from here again. Arrived promptly and nicely packaged.

14 March 2024
Unprompted review

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