Ordered some "Gel Melts: omg they are sooo good and they smell gorgeous. Easy to change over fragrances. No mess no waste. Quick delivery,easy ordering process. 1st order i got an email from the owner... See more
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Welcome to Ella And I, a Cheshire based home fragrance company specialising in highly scented gel wax melts. Every product is carefully hand poured in our Macclesfield workshop using premium gel wax and high quality fragrance oils to create beautiful scents that fill your home. Our gel wax melts are loved by customers for their strong fragrance and ease of use. Unlike traditional wax melts, the gel formula allows them to be removed easily from your burner once cooled, making them simple and mess free. We offer a wide range of scents inspired by popular perfumes, fresh clean fragrances and comforting home favourites, so there is something for every home. Alongside our signature gel melts, we also create reed diffusers, car diffusers and other home fragrance products designed to keep your spaces smelling amazing. Each product is made with care and attention to detail, and every order is hand packed by our small team before being sent out across the UK. Since launching, we have served over 100,000 customers who love filling their homes with Ella & I fragrance. As a small family run business, customer experience means everything to us and we truly appreciate every review shared by our community. Thank you for being part of the Ella & I story.
Contact info
Unit 10 Fence Avenue, SK10 1LT, Macclesfield, United Kingdom
- info@ellaandi.co.uk
- ellaandi.co.uk
No recent history of asking for reviews
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Replied to 45% of negative reviews
Typically replies within 1 week
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I have mad 3 purchases now from Ella & …
I have mad 3 purchases now from Ella & I and they have been absolutely fantastic I’m slowly making my way through the different fragrances. The smell of the gel melts are fab, last a good time the smell even lingers when I’m not burning them don’t think I would go back to wax melts. I would recommend them to anyone
I don’t think the scent was as long…
I don’t think the scent was as long lasting as my first purchase
Still a pleasant smell and easy to distinguish aroma
Will still return for more in the future
I like your Web page and the simplicity of ordering your goods which came very quickly.
I like your Web page and the simplicity of ordering your goods. These came very quickly
Absolutely gorgeous !!!!!
Absolutely gorgeous !!!!!! Love them , the scent last a long time and unlike some melts you can smell it straight away , also much easier to get the used ones out !!!!! 20 out 10 !!!!!!!!
I love the gells the smells are lovely…
I love the gells the smells are lovely and easy to use. Good delivery.
Absolutely in love with the smell of my home
Absolutely in love with the smell of my home!
I’m so pleased I ordered. I definitely wasn’t disappointed. The smells are so clean and fresh. Lovely strong scents.
It was my first time trying gel melts and I won’t be using anything else from now on. Fuss free, no mess and so easy to change when you want to try something different.
Fast and prompt delivery whist being updated every step of the way regarding my orders journey.
Thank you so much
Me nor any one that has come to my home…
Me nor any one that has come to my home can smell any thing even though I use a candle burner in the kitchen which I purchased along with the candles from this company , and an electric burner in the lounge and I only live in a one bedroom bungalow.
Would I purchase again NO
Great smells...no mess
These gel melts are fantastic. As other reviewers have already mentioned, they're so easy to use and leave no mess. My home smells amazing! So far, my favourite scents out of the 10 I've bought are Vanilla & Sea Salt Caramel, 1000 wishes, and Bum Bum Cream. Goodbye to kitchen cooking smells!
Returns
I ordered as selection of gels melts, too strong for me as I have COPD and they are unsuitable. Have e mailed twice and no response at all, not even an acknowledgment of me having sent them e mails! The Customer Services seem non existence and I always judge a company by their response, which sadly in this case my opinion of them is low.

Reply from Ella And I
Fantastic products but poor customer services
Fantastic products, but the customer service lets them down by poor acknowledgment to queries.
Regardless of them being a small business, a good level of customer services goes a long way.
I have just started getting these gel…
I have just started getting these gel wax melts. Oh my god the fragrence goes on for ages , my whole house smells amazing. Have just ordered more and getting some for my daughters. So easy to remove from burner to change. Amazing
Easy to use
Lots of options for smells. Love the wild bluebell and bergamot. Still have others to try.
Will order again
Superb!
Beautiful product, the scent was exactly as described and filled not only the lounge but the hallway too! Will certainly be buying more. I’ve tried many other companies and none are as good. Well done Ella & I
Fab fragrances
Well packed, arrived quickly. Post office tracked, they threw it over the fence because we weren’t in but the box remained intact 😀. The fragrances are lovely and really convenient to use. Thank you ❤️
WOW!!!!
Not one for leaving reviews but WOW. I have received my melts today and currently have Alien burning away it is amazing. I will be using this company all the time now.
100% recommended
I had never heard of gel melts before…
I had never heard of gel melts before but when I saw the advert on Facebook I was interested and also sceptical as some facebook adverts can be misleading! These gels work. They smell beautiful and do peel off the burner cleanly when they have cooled. They arrived beautifully packaged and promptly. I will definitely be buying these again!
Excuses after excuses
Excuses after excuses as to why I haven't got my order in over 6 weeks. Never follows up. Always have to push them for more info.

Reply from Ella And I
Gel-licious!!
I didn't do a review on my first order, I wanted to wait until I used them all. Due to my failing sight, other senses like smell have become more important. it's like an obsession that I have to have nice smells around my house. I have become a professional smell-a-holic over time, and these gel melts do not disappoint. I have just unpacked my 2nd- and much larger- order, and they are all gorgeous. If I had to pick a favourite, it would be cherries on snow, but I am so pleased with them all. They literally are no fuss and mess free and come well packaged. Thank you, I am now a gel melt convert.
Obsessed
These products are absolutely amazing! I saw them advertised on instagram, bit the bullet and thought I’d try them. I’m so glad I did, I’ve got about 20 different scents now! Love being able to change scent so easily depending on my mood / the weather / what I’m doing ☺️
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