Elk & Bloom Reviews 

318
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the beautiful jewellery, noting that items arrive quickly and come with stunning, luxurious presentation boxes. People also mention that customer service is exceptionally helpful, responsive, and genuinely kind when handling various inquiries. Some reviewers were not happy with occasional delivery delays or experiencing issues where parcels failed to arrive on time. A few customers additionally encountered minor product defects, mentioning specific problems such as faulty clasps or hoops that would not close properly. Buyers appreciate finding unique pieces, though a handful noted that certain items felt less durable or tricky to wear.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning styles, beautiful... See more

Quality

People report positive experiences with quality, highlighting the stunning design and luxurious packaging of... See more

Customer service

Consumers find customer service to be exceptionally positive, quick, and efficient. Reviewers frequently... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and courteous customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful product and packaging. Great service and customer care from Elk & Bloom. My daughter loves her anklet, it was so beautifully packaged and presented to such a high quality - the perfect gif... See more

Company replied

Rated 5 out of 5 stars

Sooo happy with my order. I won’t lie I’m fussy when it comes to jewellery, and I also like my jewellery to be different to everyone eles. When my items arrived I was actually suprised by the quality... See more

Company replied

Rated 5 out of 5 stars

My daughter picked a beautiful set of earrings as part of her birthday, I ordered them right away as her birthday was only a week away, they arrived in plenty of time with great communication from t... See more

Company replied

Rated 5 out of 5 stars

Thoroughly impressed with Elk & Bloom, this was my first time purchasing. I bought 3 items for my sisters 30th birthday, 2 pairs of earrings and a bracelet and they were beautiful. She loved them. The... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

318 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(318)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Item disappointing.

Item disappointing.
Extremely thin and light

17 January 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you for your message Helen - we're so sorry to hear you're not happy with your order - we've just dropped you an email and hope to hear from you soon, so we can sort this out with you and get you a better experience here! :) xx

Rated 5 out of 5 stars

Beautiful necklace exactly what I was…

Beautiful necklace exactly what I was looking for. Wonderfully packaged with a lovely message inside. Thank you so much.

7 January 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful earrings

Ordered from their own webpage and all went quite fast. Received my order within 10 days in Denmark. Had to pay quite expensive tax though- would have been nice that value of pack was written lower as the order suddenly have become much more expensive…

7 January 2025
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Reply from Elk & Bloom

Thank you so much for your review. It really does mean the world to us! I am so sorry to hear about the tax costs. I will certainly bear this in mind for future orders! Please do email me on hello@elkandbloom.com if there is anything that I can do to help you! xx

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase good quality item excellent delivery and good communication would definitely recommend.

12 December 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Nice company

Nice company, lovely products, fast delivery.

19 December 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Easy purchase made from Australia

Easy purchase made from Australia, prompt delivery, very happy with purchase!

10 December 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Love Love Love

Love Love Love! I had to wait quite a while but so worth it! Friends bought me some beautiful earrings for my birthday and it introduced me to Elk and Bloom. I just bought myself another pair of earrings and they are gorgeous. So unusual and a great price.

17 December 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 1 out of 5 stars

Poor quality. Way overpriced.

I bought a bracelet from this brand via Wolf and Badger as a Christmas gift. The buying and returning process were very swift. What was a disgrace was the jewellery itself which was so flimsy and cheap looking that I was truly shocked at the price. Having sent it back I went to my local jewellers and bought three items of far superior quality for the same price as one of their bracelets. Fancy boxes and tissue wrap does not compensate for poor quality and poor value for money.

13 December 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Hey Jacqui, I'm so sorry you've not had the best experience here - we've tried to reach out to you to sort this with you, and would love to make this right, and make sure you have the best experience with us. We understand this wasn't purchased from our website, but from one of our partner stores but unfortunately, we're unable to find your order - please could you email us at hello@elkandbloom.com, and we'll make sure to look into this and get this sorted for you! Love E&B xx

Rated 5 out of 5 stars

They went out of their way to help me…

They went out of their way to help me with what I was looking for. Great communication.

3 December 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, first rate customer services
I would highly recommend E&B.
Thank you so much. Xx

19 November 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Lovely company, lovely people

I've bought 2 items from Elk & Bloom.
Beautiful jewellery.
Unfortunately I had to return my second order, however, I've never dealt with such a friendly, accommodating company before. Literally, so pleasant and easy to deal with.
I certainly would recommend them and I will certainly be returning with more orders
Give them a try.

4 December 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Gold star service

Really helpful and obliging company doing their best to make sure you’re delighted with your purchase!

19 November 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx

Rated 5 out of 5 stars

Thank you!

Hi E&B, thank you so much for your concern and your email regarding this issue. I finally received my package safely which I am pleased..Thank you for taking out time to resolve this. At least now I know, this is a genuine company.

22 November 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Hello - thank you for your message and review! I'm so glad we were able to speak on email about this to resolve this for you and get your parcel safely to you! We hope to see you again soon.

Please let me know if you need anything further from us! Love E&B xx

Rated 5 out of 5 stars

Beautiful and long lasting Jewelry

Beautiful and long lasting Jewelry ! Elegant designs and can leave on permanently without tarnishing in the shower for a very long time!
Cannot fault this company. A slight mishap in my order once and it was resolved promptly and with friendly client support

10/10 would reccomend ☺️

💙💙

16 November 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx

Rated 4 out of 5 stars

My sister bought the 18k gold…

My sister bought the 18k gold freshwater earrings for my daughter’s 18th birthday. The design of this pair of earrings is amazing—they are so elegant and beautifully crafted. The drop length is perfect. The box and packaging are so beautiful too. My daughter absolutely loves this gorgeous gift and highly recommends them!

9 November 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx

Rated 5 out of 5 stars

Beautiful jewellery

Great company! Beautiful jewellery! Even offer a repair service!

8 November 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It really does mean the world to us! Love E&B xx

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