Elk & Bloom Reviews 

318
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the beautiful jewellery, noting that items arrive quickly and come with stunning, luxurious presentation boxes. People also mention that customer service is exceptionally helpful, responsive, and genuinely kind when handling various inquiries. Some reviewers were not happy with occasional delivery delays or experiencing issues where parcels failed to arrive on time. A few customers additionally encountered minor product defects, mentioning specific problems such as faulty clasps or hoops that would not close properly. Buyers appreciate finding unique pieces, though a handful noted that certain items felt less durable or tricky to wear.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning styles, beautiful... See more

Quality

People report positive experiences with quality, highlighting the stunning design and luxurious packaging of... See more

Customer service

Consumers find customer service to be exceptionally positive, quick, and efficient. Reviewers frequently... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and courteous customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful product and packaging. Great service and customer care from Elk & Bloom. My daughter loves her anklet, it was so beautifully packaged and presented to such a high quality - the perfect gif... See more

Company replied

Rated 5 out of 5 stars

Sooo happy with my order. I won’t lie I’m fussy when it comes to jewellery, and I also like my jewellery to be different to everyone eles. When my items arrived I was actually suprised by the quality... See more

Company replied

Rated 5 out of 5 stars

My daughter picked a beautiful set of earrings as part of her birthday, I ordered them right away as her birthday was only a week away, they arrived in plenty of time with great communication from t... See more

Company replied

Rated 5 out of 5 stars

Thoroughly impressed with Elk & Bloom, this was my first time purchasing. I bought 3 items for my sisters 30th birthday, 2 pairs of earrings and a bracelet and they were beautiful. She loved them. The... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

318 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(318)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No hesitation to send me out a new…

No hesitation to send me out a new package after it being most likely lost. Great costumer service.

24 October 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It means the world to us to have you here as part of our Elk & Bloom family! Please do come back and shop with us again in the future! xx

Rated 5 out of 5 stars

Beautiful gift and packaging

Great communication via email. Product arrived beautifully boxed and ready to give as a gift. I will definitely buy from them again

15 October 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It means the world to us to have you here as part of our Elk & Bloom family! Please do come back and shop with us again in the future! xx

Rated 5 out of 5 stars

Packaging was perfect and product was…

Packaging was perfect and product was just as expected and was true to description and reviews

3 October 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It means the world to us to have you shopping here with us! We hope that you will shop with us again in the future! Love the E&B Team xx

Rated 5 out of 5 stars

Great experience, communicative customer services

Great, communicative customer service. They resolved my query really quickly and were super concscious of the date I needed my items. Everything is packaged up really lovely and the quality seems amazing.
Thanks all. Emily

22 October 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It means the world to us to have you shopping here with us! We hope that you will shop with us again in the future! Love the E&B Team xx

Rated 5 out of 5 stars

This necklace is just what I wanted.

This necklace is just what I wanted.
Good communication from the company. An easy buy for a beautiful piece of jewellery.

15 October 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It means the world to us to have you shopping here with us! We hope that you will shop with us again in the future! Love the E&B Team xx

Rated 5 out of 5 stars

Excellent service and top-notch client…

Excellent service and top-notch client care! They handle orders with great attention and are very friendly. Highly recommended for anyone looking for good products and attentive customer service

20 October 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It means the world to us to have you shopping here with us! We hope that you will shop with us again in the future! Love the E&B Team xx

Rated 5 out of 5 stars

The most stunning jewellery

I have had 3 order from E&B and I refuse to buy quality jewellery from anywhere else! I wear 2 necklaces and a pair of earrings everyday without fail and they still look brand new. The gold is perfect, the styles and shapes are stunning and the quality is so good! I have also had the chunky scrunchie and it’s my everyday comfortable work hair tie. Thank you E&B 🫶🏼

17 October 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. It means the world to us to have you shopping here with us! We hope that you will shop with us again in the future! Love the E&B Team xx

Rated 5 out of 5 stars
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. I am so pleased that you loved your product and was happy with the service that we provided you with! Please do shop with us again in the future! xx

Rated 1 out of 5 stars

Defective earrings and slow resolution

I purchased three pairs of earrings from Elk & Bloom. Unfortunately, one of them arrived defective — the hoop does not close properly. I contacted customer service and was asked to send a photo, which I did. Now they have offered to “take a look” and fix the earring.

However, these earrings are brand new, never worn, and should not have had a defect in the first place. At the very least, I would expect a quick resolution and either a brand new replacement pair or a full refund.

19 September 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Hey Gisele,

Thank you so much for your order and review - your feedback is so helpful to us and please ensure we will absolutely get this sorted for you! We've just dropped you an email, please could you get back to us on there so we can sort this out? It's absolutely our intention to replace this for you, and we're sorry if there was any confusion around this, but please rest assured that we'll get this sorted quickly for you so you have a faultless pair of earrings!

From the E&B team xx

Rated 5 out of 5 stars

Beautiful jewellery! 10/10

Wow, what can I say except ..... STUNNING!! I am absolutely thrilled with my bird necklace! I would absolutely 100% order again from Elk and Bloom. Highly recommend ☆☆☆☆☆

29 August 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! It really does mean so much to us to hear your feedback. Please do shop with us again in the future! Love the E&B Team xx

Rated 5 out of 5 stars

Excellent service

Excellent service. My chosen item went out of stock but they were able to restock and send it in few days. I am wearing it on the beach as it is 18k gold plated and it is perfect, no change to the colour.

13 August 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! Your feedback means the world to us. We hope that you will shop with us again soon! Love E&B Team xx

Rated 1 out of 5 stars

Absolute scam

Absolute scam! It cost me £17 to return item which meant to be gold as the main description stated but it was sterling silver. They deducted £10 for some funny admin cost and postage back was on me

15 August 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about your experience - this is not the level of service we ever want for our customers. I completely understand how frustrating this must have been.

I’ll be reaching out to you directly via email so we can hopefully make this right for you. We really value your support and would love the chance to turn this experience around.

Thank you again for your patience, and I’ll be in touch very soon via email xx

Rated 5 out of 5 stars

First purchase I have made from Elk and…

First purchase I have made from Elk and Bloom and really pleased with the necklace. Great customer service

12 August 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! It means the world to us to hear how happy you are with your necklace. Please do shop with us again in the future! Love Elk & Bloom xx

Rated 5 out of 5 stars

Some of the best customer experiences…

Some of the best customer experiences I’ve ever had.

8 August 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! It was my pleasure helping you with your order and I hope that it is perfect for you! Please do come back and shop with us again! Love Elk & Bloom xx

Rated 5 out of 5 stars

Customer Service Exceptional

Initially, the item I had purchased did not come through on time as an error had caused them to not have the item they had listed. However - their customer service was exceptional and I was forwarded to the founder of the company to help deal with my issue and ensure the best customer experience. I would be delighted to buy from this company again and advise others to do the same.

12 August 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. Our customers are most important to us and I am so pleased to hear that we will have you shop with us again in the future! Lots of love E&B xx

Rated 5 out of 5 stars

Excellent customer services

Excellent customer services! Love my pearl studs, very high quality pearls. Very happy with my earrings.

12 August 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review. I am so pleased to hear that you love your item & hope that you will shop with us again in the future. Love E&B team xx

Rated 1 out of 5 stars

Terrible

Terrible! Promised item by certain date and failed to deliver on time

22 July 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. I really am so sorry to hear that you have had a bad experience with us. I would love to make this right. I have reached out to you on email and really hope to hear back from you soon. Love E&B xx

Rated 5 out of 5 stars

Earings

Just received my gold Earrings very happy with my purchase

29 July 2025
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your lovely review! We are so glad to hear that you love it. Hope to see you back again soon! xx

Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings. Bought for my daughter’s 8th birthday, she loves them. Fast delivery.

17 July 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for taking the time to leave such a kind review :) Please do shop with us again soon!

From all of us at Elk & Bloom 💛

Rated 5 out of 5 stars

Excellent

Easy to order and good communication. Order arrived on time. I am delighted with my purchase and am wearing it now

16 July 2025
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for taking the time to leave such a kind review :) Please do shop with us again soon!

From all of us at Elk & Bloom 💛

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