Elk & Bloom Reviews 

318
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the beautiful jewellery, noting that items arrive quickly and come with stunning, luxurious presentation boxes. People also mention that customer service is exceptionally helpful, responsive, and genuinely kind when handling various inquiries. Some reviewers were not happy with occasional delivery delays or experiencing issues where parcels failed to arrive on time. A few customers additionally encountered minor product defects, mentioning specific problems such as faulty clasps or hoops that would not close properly. Buyers appreciate finding unique pieces, though a handful noted that certain items felt less durable or tricky to wear.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning styles, beautiful... See more

Quality

People report positive experiences with quality, highlighting the stunning design and luxurious packaging of... See more

Customer service

Consumers find customer service to be exceptionally positive, quick, and efficient. Reviewers frequently... See more

Order

Reviewers highlight ambiguous aspects of order, as experiences vary significantly between customers. Many... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and courteous customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful product and packaging. Great service and customer care from Elk & Bloom. My daughter loves her anklet, it was so beautifully packaged and presented to such a high quality - the perfect gif... See more

Company replied

Rated 5 out of 5 stars

Sooo happy with my order. I won’t lie I’m fussy when it comes to jewellery, and I also like my jewellery to be different to everyone eles. When my items arrived I was actually suprised by the quality... See more

Company replied

Rated 5 out of 5 stars

My daughter picked a beautiful set of earrings as part of her birthday, I ordered them right away as her birthday was only a week away, they arrived in plenty of time with great communication from t... See more

Company replied

Rated 5 out of 5 stars

Thoroughly impressed with Elk & Bloom, this was my first time purchasing. I bought 3 items for my sisters 30th birthday, 2 pairs of earrings and a bracelet and they were beautiful. She loved them. The... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

318 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(318)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m so pleased with the miraculous…

I’m so pleased with the miraculous medal of The Virgin Mary that I recently purchased. Such beautiful detail and high quality. The size of the medal is perfect and very substantial. Looks like something very expensive but very well priced for your money. Great buy!

12 July 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Great customer service

Great pieces and plenty of options. I actually returned my order (it was a gift for someone) and the returns process was seamless. The customer service from Dominique was fantastic and the return was processed almost instantly. Definitely will be shopping here in the future!

1 June 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Beautiful selection of jewelry and…

Beautiful selection of jewelry and priced very reasonably priced. Earrings arrived beautifully packaged. I was very happy with my overall experience and would certainly order from them again.

17 June 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Wonderful pieces of jewellery

I ordered three absolutely wonderful necklaces from Elk & Bloom through Etsy - the dainty rose gold flower, dainty gold 14K disc choker and the gold heart necklace. All three were so lovely with shipping so prompt and the customer service was excellent. Would highly recommend.

1 June 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Definitely recommend

Great communication.
The necklace arrived in beautiful packaging.

4 June 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

A hidden gem

I recently purchased a necklace from Elk & Bloom on Etsy, and I am absolutely thrilled with it! The delicate design is both elegant and timeless, making it the perfect accessory for any outfit. The craftsmanship is impeccable, and the attention to detail is evident in every aspect of the necklace. I wear it every day, and it has quickly become my favorite piece of jewelry. The quality of the materials used is exceptional, and it has held up beautifully with daily wear. Elk & Bloom truly creates amazing pieces, and I couldn't be happier with my purchase. Highly recommend!

15 March 2024
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx

Rated 5 out of 5 stars

Absolutely love my necklace

Absolutely love my necklace. Fantastic quality and when I had a few queries the team couldn’t have been more helpful. My new go to for jewellery 😊

22 May 2024
Unprompted review
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Reply from Elk & Bloom

Hey - Thank you so much for your feedback. Your opinion really does mean the world to me :) Please shop again soon! Love E&B xx

Rated 5 out of 5 stars

Lovely earrings

My order came in good time. It was beautifully packaged with a lovely pouch to keep them in and the earrings were good quality and comfortable to wear. I was really pleased with them.

17 May 2024
Unprompted review
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Reply from Elk & Bloom

Hey - Thank you so much for your feedback. Your opinion really does mean the world to me :) Please shop again soon! Love E&B xx

Rated 5 out of 5 stars

the packaging!!!

the packaging really set it in for me. it felt very high dollar and luxurious. everything was neat and when i received my packaging the price and it arrived quickly. i love my jewelry and wear it
every day!

3 May 2024
Elk & Bloom logo

Reply from Elk & Bloom

Hey - Thank you so much for your feedback. Your opinion really does mean the world to me :) Please shop again soon! Love E&B xx

Rated 4 out of 5 stars

I ordered the Tree of Life Necklace and…

I ordered the Tree of Life Necklace and matching earrings. I liked the simplicity of its sleek chain and dainty pendant, perfect for my Sisters 60th Birthday. Good communication with seller who advised the jewellery would arrive next day, which it did.
I paid for extra special packaging which was very nice but not what was advertised! The earrings were beautiful but the necklace was not what I ordered, totally different to what was on website. The pendant was on like a choker ( like bracelet) and totally different and shorter chain, very disappointed!
Contacted Dominique and explained the problem. I also sent copies of the website to prove the difference and about the packaging. Dominique was very apologetic and admitted the error and was anxious to correct my order asap. She sent examples of chains to make sure I received the correct one. Also the packaging ( which was lovely) was new and had not yet been changed in the website. I sent the incorrect necklace back along with clear communication with Dominque and her team. I have the right necklace now and am really pleased with it, just as I originally ordered 😊.
Although against Elk & Blooms T&C, I did ask for a refund of postage as at the end of day was their error. I did receive an apology and a full refund.
Apart for the initial hic cup with my order, I am pleased how it was dealt with and love the jewellery. I am sure my Sister will love it.

30 April 2024
Elk & Bloom logo

Reply from Elk & Bloom

Hey - Thank you so much for your feedback. Your opinion really does mean the world to me :) Please shop again soon! Love E&B xx

Rated 5 out of 5 stars

Beautiful anklet from Elk & Bloom

I bought an anklet from Elk & Bloom on Etsy. It arrived quickly and the anklet is beautiful! Great quality and it's just like the picture. Would definitely recommend for 14k gold filled jewelry

17 May 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Hey - Thank you so much for your feedback. Your opinion really does mean the world to me :) Please shop again soon! Love E&B xx

Rated 5 out of 5 stars

I have purchased my second necklace…

I have purchased my second necklace once I received my first one. I have been looking for a cross necklace for awhile and this shop’s quality amazed me!! Great design!! High recommended:)

6 April 2024
Unprompted review
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Reply from Elk & Bloom

Hey, hope you’re well and thank you so much for your order. I really hope you loved it!

Your opinion really does mean the world to me! xx

Rated 5 out of 5 stars

Drop pearl earrings

The pearl earrings arrived and my friend loved them.

9 April 2024
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Lovely ♥️

Lovely, beautiful jewellery with excellent customer service! ♥️

2 April 2024
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

The earrings are so beautiful

The earrings are so beautiful! Shipping was fast and the seller was very responsive via messaging.

19 April 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 1 out of 5 stars

customs fees +30 euros

I ordered a choker from this brand and everything was going well until I recieved a call from the mailman asking me to pay for the customs fees that cost me 30 euros!! Even after buying the product with the free-delivery option. I'm so upset with this brand...

11 April 2024
Elk & Bloom logo

Reply from Elk & Bloom

Hey - thank you for your feedback, I'm really sorry you've had a bad experience with us - I've tried to drop you a few messages so we can look into this and unfortunately haven't heard back from you to sort this out - please drop me a message and I'll see how I can help :) xx

Rated 5 out of 5 stars

Excellent Customer Service

This business has an excellent and personal customer service from start to finish. I received my beautiful necklace within a couple of days after ordering it, six months later I wanted it altered which was again returned within days. I will definitely be ordering from Elk and Bloom in the future.

16 April 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Gorgeous jewellery and great customer service

I have bought a couple of pairs of gold hoop earrings from Elk and Bloom over 6 months ago. I wear them daily and they really are gorgeous! They are much better quality than other brands I’ve tried that were similarly priced to these. I will definitely purchase from this brand again ☺️

23 September 2023
Unprompted review
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Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

Rated 5 out of 5 stars

Purchased a couple necklaces from her…

Purchased a couple necklaces from her and I absolutely love them. I wear them everyday now and they've held up really well in the last few months. There hasn't been any signs of tarnishing, so far the quality is excellent!

30 March 2024
Unprompted review
Elk & Bloom logo

Reply from Elk & Bloom

Thank you so much for your review. Your feedback is really important to us! Hope to have you back again soon. Love the E&B team xx

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