Elixir Garden Supplies Reviews 

18,349
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, finding them reliable, effective, and competitively priced with excellent value. The service is frequently described as first-class, with people appreciating the swift, professional, and helpful responses, alongside consistently top-notch delivery that is quick and often free. However, some customers also noted delivery issues, including items arriving slowly, failing to be delivered, or being damaged due to inadequate packaging.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the good quality, excellent value, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and prompt... See more

Price

People report positive experiences with price, consistently finding products to be reasonably priced,... See more

Service

Reviewers mention positive feedback about service, consistently praising its promptness, efficiency, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as first-rate, very good,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every delivery has been perfect. I prefer to shop with Elixir because the products are reliable and delivered on time. The prices are highly competitive and if I've ever needed to ask about an item,... See more

Company replied

Rated 5 out of 5 stars

Easy to order and delivered within time frame. Followed instructions for use of Glyphosate but takes longer than 7 days to kill off weeds, in fact 2nd application was needed. I am going to try halvi... See more

Company replied

Rated 5 out of 5 stars

Elixir are spot on, I have purchased from them several times and the service is first class. I would especially recommend the spring and summer lawn fertiliser. Scarify in spring wait until a couple o... See more

Rated 5 out of 5 stars

I've Been using this supplier for many years, purchasing garden chemicals, fertilisers, propagation supplies and general gardening requirements.Their delivery service is top notch and combined with l... See more

Company replied



Company details

  1. Gardener
  2. Garden
  3. Garden Building Supplier
  4. Garden Center
  5. Land Allotment
  6. Landscaper

Written by the company

With over 35 years’ experience in Gardening and Horticulture, we pride ourselves on offering quality gardening essentials with the knowledge of how to use them and sold at the best possible prices. Whether you're an experienced gardener who buys garden accessories regularly, or you're a first timer, by browsing through our catalogue you will find everything you need for your garden at Elixir Garden Supplies.

Elixir Garden Supplies

Written by the company

Free Delivery to Mainland UK!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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1-star

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4.7

All reviews

(18,349)

2,582 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elixir Garden Supplies are Great

I have used Elixir Garden Supplies for a long time to purchase various items for the garden.
Their selection of 'goods' is very good and of reasonable pricing and are delivered within a short time.

17 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Peter,

We are so pleased to hear that you have consistently found our selection, pricing, and delivery times to your satisfaction. Thank you for your continued loyalty and kind words!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Efficient delivery

Efficient delivery, excellent products

18 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Deborah,

We're pleased you found our products excellent and the delivery efficient. We appreciate your positive feedback very much!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Good quality products

Been buying from Elixir for some time, mainly because their plant pots are the best. This is the second time I've bought compost from them, as it's been great for my container plants. Love the fact that you can buy as much or as little as you need and the price reduces the more that you buy.

1 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Lisa K,

We are so pleased to hear that our plant pots and compost have consistently met your expectations! It's wonderful to know that our compost has been great for your container plants and that you appreciate our flexible purchasing options. We truly value your continued support.

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

great products

great products

21 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Deepak,

Thank you for taking the time to leave us such positive feedback! We very much appreciate it.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Good product at a competitive price

Good product at a competitive price, but let down by slow EVRI delivery, but it got here in the end .

28 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Richard,

We're glad you appreciate our product and its value. We understand your frustration with the delivery speed and are always working to improve our shipping processes.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Ian,

We're delighted to hear that your order arrived promptly and was exactly as you expected. Thank you for taking the time to share your positive feedback; we truly appreciate it!

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

From order to delivery excellent

From order to delivery excellent

31 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Hi Glenn,

We are so pleased to hear about your excellent experience from order to delivery. We truly appreciate your positive feedback.

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

All good

All good - got replacement glass quickly after I broke a pane.

18 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Geoffrey,

We're so happy to hear we could quickly help you with a replacement. We appreciate your kind words!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering. Speedy delivery.

31 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Jean,

We're so glad you found our ordering process easy and that your delivery arrived quickly. We appreciate your positive feedback!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 1 out of 5 stars

Delivery much slower than advertised

I ordered through this company as they were advertising speedy delivery on their website, quicker than Amazon for the same products which aligned with my schedule for planting.
Ended up taking nearly a fortnight so had to buy from Amazon as well in the end.
The response from the company when I enquired about the length of time I’d waited I was told that due to their peak season they were behind, all gardeners know that peak season starts in March so felt entirely fobbed off.

1 June 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Hi Alice,

Thank you for taking the time to share your feedback. We're sorry to hear that your order didn't arrive within the timeframe you were expecting and understand how disappointing this was, especially when you had planned your planting schedule.

We'd like to clarify that the delivery information you referenced relates to our Express Delivery service. As your order was placed using our standard delivery option, those express timescales did not apply.

That said, we appreciate that our communication regarding delays during our busiest period could have been clearer, and we're sorry that our explanation left you feeling dissatisfied. We always aim to keep customers informed and recognise that timely delivery is particularly important during the gardening season.

Thank you again for your feedback. It helps us review both our communication and the information we provide to customers, and we hope we'll have the opportunity to provide you with a smoother experience in the future.

Elixir Garden Supplies

Rated 5 out of 5 stars

good products and prompt service every…

good products and prompt service every time i order

30 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Phil,

We're delighted to hear that you consistently receive good products and prompt service every time you order. We appreciate your positive feedback!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Ken,

We appreciate your positive feedback and are so glad you are satisfied with our product and its reasonable price. Thank you!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Very helpful service

Very helpful service. Good delivery when they said on time . Each product recommended works with information..my garden is looking good. Lawn at its best in a long time. Everything form 1 store.👍👍

17 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Dev,

We're delighted to hear that you found our service helpful and that your delivery arrived on time. It's wonderful to know that our products are working well for you and that your garden and lawn are looking their best!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Reliable Elixir Garden Supplies

Quality goods supplied quickly and at a competitive price.
Friendly and helpful staff.

31 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Martin,

We're pleased to hear that you found our goods to be of high quality, delivered quickly, and at a competitive price. We're also glad our staff were friendly and helpful.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Good product prompt no problem delivery

Good product prompt no problem delivery

31 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Steve,

We're delighted to hear you're happy with the product and that the delivery was prompt and problem-free. We appreciate your positive feedback very much!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Great Order Fulfilment

Good communication following my order placement, the delivery was in line with the timings I was given and they left the parcel exactly where I had requested. Thank you.

17 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Steve,

We're so glad to hear that you experienced good communication and that your delivery arrived exactly as expected. Thank you for your positive feedback!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon David,

Thank you for taking the time to leave us such positive feedback! We very much appreciate it.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Not sure what product I'm reviewing…

Not sure what product I'm reviewing here, I've recently bought a lot of coir, grow bags, shade cloth, fertilizer etc and all have been top notch, good prices and delivery. What's not to like? Will keep coming back.

31 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Alan,

We're delighted to hear that you've been consistently happy with the quality, pricing, and delivery of your recent purchases. We appreciate your continued support and look forward to serving you again!

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

I was sceptical about ferric phosphate…

I was sceptical about ferric phosphate slug repellents from previous experience, but this one (little blue "lentils") worked a treat! Saved my dahlias!

31 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon John,

We're so happy to hear our ferric phosphate slug repellent worked wonders for your dahlias! It's great to know we could help save your beautiful plants. Thank you for sharing your positive experience with us.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 4 out of 5 stars

Satisfactory

My order took longer than expected to arrive, unfortunately it wasn’t packaged well and arrived damaged, (not necessarily the company’s fault) , in fact the business did offer to replace any lost product.

31 May 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Good afternoon Alex,

We appreciate you sharing your experience. We are sorry to hear about the delay and the damaged packaging, even if it wasn't our direct fault. We are glad we could offer a replacement for any lost items. We are always working to improve our packaging and delivery processes.

Kind Regards,

Sue

Elixir Garden Supplies
elixirgardensupplies.co.uk

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