Elite Moving Reviews 

183
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the moving process smooth and reassuring. The service is frequently highlighted as exceptional, with many people noting the careful handling of belongings and efficient execution of moves. Reviewers often mention excellent communication throughout the process, with staff being responsive and keeping them updated on delivery. The delivery service is consistently described as prompt and reliable, with items arriving safely and often earlier than expected. Furthermore, consumers appreciate the fair and competitive pricing, finding the service to be of great value for money.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, helpful, and... See more

Service

Users describe positive interactions with service, consistently highlighting it as professional, reliable,... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt arrivals and careful handling of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and unbeatable rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic removals company! These guys stepped in at the last minute after one of the bigger established companies let us down badly. Vijithan provided clarity and reassurance during a very stre... See more

Rated 5 out of 5 stars

Elite Moving just helped us move from London to Luxembourg- it was all very smooth, fantastic communication, Vijithan is always on WhatsApp to answer any questions - even at late night hours! They quo... See more

Rated 5 out of 5 stars

Had a great experience with Elite Moving moving us back to Scotland from Switzerland. The whole team were very friendly and professional from Vijithan who coordinated it all and kept us up to date wit... See more

Rated 5 out of 5 stars

Amazing service between London and Nice. No breakage at all. Not a single glass! The price was rather competitive compared to other international moving companies. The team were very helpful when book... See more


Company details

  1. Moving and Storage Service

Written by the company

Looking for a reputable removals company? With us moving home will be stress free. We provide a simple combined tailored solution. To obtain a quote and book today, please use the above booking system (elitemoving.co.uk) or feel free to give our 24/7 line a call (07428474474)


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(183)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service by Elite Move

Amazing service by Elite Move. Ranjan and Mohit were amazing, they helped us in every possible way to make our shifting easy and smooth. Fully recommended.

3 October 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Thank you 🙏🏻

My original removal company let me down the morning of my moving day, and Elite came to the rescue. Good price, very friendly and professional, and very speedy. Thank you 🙏🏻

7 October 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Efficient and responsive removals company

We literally asked them to move the contents of a 3 bed house from Crawley in West Sussex to West Yorkshire overnight. The next day they were there promptly at 0600am and by 1230pm had finished packing and loading. The next day they were in Pontefract by 1130am and had finished offloading by 1400 hours with no breakages whatsoever. Very impressive! The team are responsive to your needs/requirements and very friendly whilst being professional. I would highly recommend them for anyone wanting their house contents moved from A to B.

27 September 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Highly recommended.

Highly recommended.
Ranjan and team kindly fit me in last min for an urgent job. They were very pleasent and efficient, and made sure I was happy with their work at each stage.

Would definitely use them again.

25 September 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

cannot recommend it enough!

amazing customer service and very helpful staff- would recommend to all friends and family, i cannot recommend them enough! As a student, I really appreciated the whole process and how streamlined it was- the pricing was transparent

26 September 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

A consumate professional

Working with Ranjan was an absolute pleasure - his care about every single item (considering we had a lot of sensitive items and antiques) was absolutely impressive, as was his punctuality and his communication. We will certainly be using him again in the near future.

16 September 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Highly recommend these guys

Highly recommend these guys. Prompt and professional throughout.
Above and beyond with their packing and wrapping.
I’m never moving again - but if I did I would use these guys.

12 September 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Really good service with polite…

Really good service with polite employees

12 September 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Very happy about the service

Very happy about the service! They were very helpful and patience during planning time. The movers were polite, kind, happy to help also when I had something to add, they even dismantled my bed base, which I had completely forgot. Quick, professional, reliable, precise, flexible, discrete!
Excellent job! Thank you!

8 September 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Highly recommend!

Highly recommend and satisfied with the moving team! Super friendly and had a fast reponse to any contact needed. Price was affordable and would definitely use them again.

23 August 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Internal move ready for kitchen fitting

Great help from the guys at Elite Moving with my internal moving and packing today.
Thank you very much

25 August 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

There are not enough stars to rate the…

There are not enough stars to rate the fantastic team!
Not only did they know exactly the size truck to bring based off my loose estimates, but they were able to help us lift and pack an incredible amount of stuff!

They were on time, friendly, so organised and complete professionals! I felt like they had our move completely in control and made it an absolute breeze

Thank you so much for making it easy, helping us wrap and stack and unload into our new home. You guys are legends!

2 August 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 1 out of 5 stars

I do not recommend this service.

Although care was taken in the initial packing of items, I highly recommend that you take out your own insurance for fragile and valuable items, as this company accept zero responsibility for any damage occurring in transit.
I do not recommend this service.

10 August 2023
Elite Moving logo

Reply from Elite Moving

I hope this message finds you well. We sincerely appreciate your previous positive review and your trust in Elite Moving for your relocation. Your satisfaction is of utmost importance to us, and we take every customer's feedback seriously.

Your Previous Review:
"Elite Moving provided excellent service in assisting us with the move last week. We were so impressed! These guys were excellent. Incredibly professional staff; kind and helpful and worked very hard! They made the entire process as easy as possible, very calm and very friendly. They were outstanding from beginning to end. We would recommend them to anyone!"

Upon revisiting your feedback, we were disheartened to learn about your concerns regarding the handling of fragile and valuable items during your move. We want to address your concerns comprehensively and provide you with some context.

Firstly, it's crucial to mention that you initially left us a highly positive review, noting your satisfaction with our services and mentioning no damages. We are delighted that you had a positive experience with our team during your move. We always strive to provide the best possible service to our customers, and your initial review was a testament to our commitment.

Moreover, it's worth noting that we do offer insurance options to our customers for added protection of valuable and fragile items during transit. While it is not mandatory to opt for insurance, it provides an extra layer of security and peace of mind for customers who have particularly valuable or delicate belongings.

In your case, you did not opt for insurance, and you reported damages to your items after a period of six weeks following the move. At this point, it becomes challenging for us to verify the cause of the damage, especially since no issues were noted immediately after the move was completed to your satisfaction. Our team takes great care in handling items during the move, and we have a track record of providing safe and reliable services.

We understand that this situation may be frustrating for you, but we genuinely believe that the damage may not have occurred during the move itself. It is not uncommon for items to sustain damage or experience issues over time due to various factors.

We remain committed to providing excellent service to our customers and addressing any concerns they may have. If you would like to discuss this matter further or if there is any additional information you would like to share, please do not hesitate to reach out to us directly. We are here to assist you and provide clarity on this issue.

Once again, we appreciate your business and your previous positive feedback. If there's anything more we can do to address your concerns or improve your perception of Elite Moving, please let us know. We value your satisfaction and are here to assist you in any way we can.

Thank you for your time and understanding.

Rated 5 out of 5 stars

Absolutely faultless

Absolutely faultless. The guys were professional and polite and worked extremely hard to make everything less stressful. I would not hesitate to recommend them. Truly wonderful:)

19 August 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Awesome experience and Highly recommended

Vijithan and Rajan made my move very easy and pleasant. Their crew was also very helpful, polite and engaging. I would highly recommend Elite Moving to anyone who is looking to move. We started a little late than planned, but the team made up for the lost time and we were able to move on time.

21 July 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly and polite.
will use in the future!

19 July 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent Service

Really high standard of service from communication, to the move itself. The move went extremely smoothly and team were accommodating when I was delayed in arriving at new flat. Would recommend and would happy book if I move in the future. Thank you.

17 July 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great service…

Vijithan and his team could not have been more professional or efficient. They turned up dead on time and treated everything with great care. Couldn't be happier and I would definitely recommend them.

17 July 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Friendly and efficient

Very quick, friendly and effective.

13 July 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Brilliant team

Brilliant team; organised my move for me at short notice and were helpful and efficient throughout. Thank you!

29 June 2023
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much for taking the time to leave us a review! Your feedback means the world to us, and we truly appreciate your support. We're delighted to hear about your positive experience and are committed to continually improving to serve you even better in the future.

Thanks again for choosing us, and we look forward to serving you again soon!

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