Elite Moving Reviews 

183
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the moving process smooth and reassuring. The service is frequently highlighted as exceptional, with many people noting the careful handling of belongings and efficient execution of moves. Reviewers often mention excellent communication throughout the process, with staff being responsive and keeping them updated on delivery. The delivery service is consistently described as prompt and reliable, with items arriving safely and often earlier than expected. Furthermore, consumers appreciate the fair and competitive pricing, finding the service to be of great value for money.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, helpful, and... See more

Service

Users describe positive interactions with service, consistently highlighting it as professional, reliable,... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt arrivals and careful handling of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and unbeatable rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic removals company! These guys stepped in at the last minute after one of the bigger established companies let us down badly. Vijithan provided clarity and reassurance during a very stre... See more

Rated 5 out of 5 stars

Elite Moving just helped us move from London to Luxembourg- it was all very smooth, fantastic communication, Vijithan is always on WhatsApp to answer any questions - even at late night hours! They quo... See more

Rated 5 out of 5 stars

Had a great experience with Elite Moving moving us back to Scotland from Switzerland. The whole team were very friendly and professional from Vijithan who coordinated it all and kept us up to date wit... See more

Rated 5 out of 5 stars

Amazing service between London and Nice. No breakage at all. Not a single glass! The price was rather competitive compared to other international moving companies. The team were very helpful when book... See more


Company details

  1. Moving and Storage Service

Written by the company

Looking for a reputable removals company? With us moving home will be stress free. We provide a simple combined tailored solution. To obtain a quote and book today, please use the above booking system (elitemoving.co.uk) or feel free to give our 24/7 line a call (07428474474)


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(183)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional service from Elite Moving

Very professional service from Elite Moving. They called when they were on their way to keep me updated with their ETA. They worked with care and efficiency, and went the extra mile.

10 March 2025
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you so much, Vivien, for your kind words. I'm really glad to hear you were happy with the service and that our team kept you well-informed and handled everything with care and efficiency. We always aim to go the extra mile, so it’s great to know that came through. Thank you again for choosing Elite Moving — it was a pleasure to assist you!

Rated 5 out of 5 stars

Right team for an elite experience

We used Elite moving to relocate from London to Aberdeen and they were really efficient right from the word go . Everyone were thoroughly professional and helpful. Kabilan in particular was really helpful and went out of his way to help us . The first thought I had in my mind once we completed our move was this “ I’m not calling any other movers other than these lovely people as long as I’m in the country “ They are very reasonable in their prices and I’d be surprised if you can find another company this efficient at their prices . All in all - Well done and thanks team !

29 December 2024
Unprompted review
Rated 5 out of 5 stars

I was extremely satisfied with Elite

I was extremely satisfied with Elite. I had a garage crammed full of old stuff that needed removing. They were extremely professional, worked hard to remove everything and even swept up after themselves. I recommend them highly.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Very respectful staff and they made my…

Bery respectful staff and they made my move very easy. They are amazing guys, polite and looked after my staff during the whole move. Timing is accurate and price affordable. I will strongly recommend Ellite for everyone based on my excellent experience with them

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Best moving company!!!

By far the best moving company I have ever used, if I could I would give 10 stars!! Vijithan and his team have been amazing! I have contacted Vijithan last minute for an international moving from UK to Germany, after I have been scammed by another unprofessional company, and he managed to pick up the boxes with just 48 hours notice and delivered them to Germany in only 1 week time!! Both teams in UK and Germany have been so careful and caring about my belongings, professional with counting and recording all boxes but more than anything making sure I was going to receive everything as planned in 1 week considering all the custom paperwork and bureaucracy around!

If you need to do an international moving, this guys are the right people: reliable, punctual, professional and well trained on their job!
Thanks again Elite Team for making it happen I will definitely call you again on the next moving!!

14 December 2024
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you Michela for your amazing review, I am glad we managed to turn the situation around and able to complete your move from the UK to Germany. It was a pleasure to have helped and we would be more than happy to assist in the future. We wish you the very best and hope you settle well into Germany.

Rated 2 out of 5 stars

Not happy

I don't know how this company has the best reviews. The communication was bad, they moved things that didn't have to be moved, they didn't move others and it went more expensive than initially agreed. It is true I didn't have to move any box but some boxes were not left in the right place either.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Great moving company

We used Elite Moving for our recent house move. We did the move across two days, a few weeks apart - the team were great on both days. All movers were friendly, hardworking & worked very efficiently. They took care in looking after our possessions. They dismantled & reassembled all our furniture items carefully. We are so glad to have found them. Vijithan was great from the start of communication, from quoting stage all the way up to both move days. Ranjan was professional, understanding and friendly during the site visit to provide a quote & was also there on the second move day to ensure everything went smoothly.
I have already recommended Elite to family and friends.

19 December 2024
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you for your kind review, it was a pleasure to have helped you and the family move recently.

Rated 5 out of 5 stars

Exceptional value for a phenomenal…

Exceptional value for a phenomenal service.
A great group with an impeccable work ethic and temperament.
These guys co-ordinated a 4-address move for me in 12-hours, at an incredible pace, and a dynamic attitude to each problem that came up. The dismantled all my complex items and put them all back up, and NOTHING has any marks.
I cannot recommend these guys highly enough. Hopefully I won't be moving anytime soon, but if I do, I wouldn't consider anyone other than Elite Moving. Absolute top class, well done 👍👍

23 November 2024
Unprompted review
Elite Moving logo

Reply from Elite Moving

Thank you Vinny for your amazing review. We appreciate your kind words.

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Elite Moving for my recent move from Amsterdam to London. The team was professional, efficient, and incredibly helpful. They arrived on time and handled everything with care and precision. It was very convenient that I didn’t need to be present for the unloading into storage in London – everything was done smoothly, and I was kept informed throughout. Communication was seamless, with quick responses to my questions via WhatsApp, which was reassuring. I’d like to especially thank Vijithan for his outstanding customer service, helping with dates and providing a competitive quote. I highly recommend Elite Moving for anyone looking for a reliable, stress-free moving experience.

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Elite Moving: Unreliable and inconsistent

I recently hired Elite for a full-service move from Zurich to London, paying over GBP 4,500 for disassembly, transport, and next-day assembly. Unfortunately, the experience fell far short of expectations.

Pros: Elite agents were responsive, the vehicle was large enough, and furniture protection equipment was adequate.

Cons: Despite providing Elite with detailed descriptions and videos of the furniture, there were significant issues:

1. The movers arrived two hours late with only two staff members—a team far too small for the job. As a result, I had to help load the furniture myself. As I had a flight booked back to London the same evening, and they were unwilling to complete the move in my absence they left my flat partially uncleared.
2. Delivery to London was two days late, requiring me to take an extra day off work. This was frustrating, given the timeline promised.

I reached out to Elite to address these issues, and they initially offered to pick up the remaining items in Zurich as part of a nearby pickup, acknowledging the inconvenience caused. However, they retracted this offer within an hour, leaving me to return to Zurich at my expense to manage the remaining items myself.

Overall, I was disappointed by Elite’s service and the lack of follow-through, particularly given the high cost. I would not recommend Elite and will opt for EMS Moves in the future, even if it means paying more for reliable service.

22 October 2024
Unprompted review
Elite Moving logo

Reply from Elite Moving

This review is deliberately misleading and contains false statements intended to damage our reputation.

Let’s be clear:

Arrival Time: Your flatmate, who booked the move, requested the later slot. We arrived within that revised window and kept him fully informed throughout, with written proof. Misrepresenting this after the fact is dishonest.

Crew Size: A 2-man crew was always confirmed. No additional crew was requested. Our team handled stairs and lift limitations without complaint—something you failed to disclose.

Flat Clearance: You were not even present at collection. Your flatmate signed off confirming the flat was cleared. If anything was left, it’s because it wasn’t mentioned. We have signed documentation proving this.

Delivery Timeline: You claim we promised next-day delivery. That’s a lie. No such commitment exists in writing, and you will not be able to produce proof because it doesn’t exist. Our service was direct and delivered within legal driving limits.

Return to Zurich: You attempted to pressure us into returning free of charge by threatening to harm our reputation. Once we reviewed the case and saw our obligations were met, we declined. We consider this an attempt at blackmail.

Misrepresentation: You claim you helped load—but you weren’t even there. Your flatmate was asked to assist with one heavy item, which is reasonable given the access constraints.

We have retained all correspondence, signed paperwork, and crew reports. Should this matter escalate, we are fully prepared to defend our position. We take false accusations seriously.

Elite Moving has built its reputation on integrity and service. We don’t bow to intimidation or false claims.

Rated 5 out of 5 stars

Exceeded my expectation

Elite Moving has exceeded my expectations of their service. All the staff were extremely professional and helpful beyond their job description. Every single item was delivered in exact pristine condition. I would highly recommend them.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

I recently used the company to ship my…

I recently used the company to ship my belongings from England to Switzerland. I was really happy with the service as they were able to match the price by a competitor, but offer a more flexible service. Everything went smooth with the move - they took care of most of the paperwork for me and delivered within the agreed timeframe

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. The guys are very professional, reliable and friendly. The move was executed without any problems. I was kept informed any time about the status of delivery. Would use them again any time without hesitation.

1 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look