I spent the last hour waiting for their "24/7" support to answer my withdrawal request but still no human being answered me. I'm still waiting as I'm writing this, terrible. Edit : after over 4 hou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The reason I rate a 4 is because the first person I messaged didn’t answer both times but then I ordered from someone else and the answered within seconds overall great website will be using again
Company replied
I've bought a couple of times from Eldorado, and my experience has been amazing! You can pick from many trusted sellers, and the payments are more secured than I thought. I had my doubts before, but t... See more
Company replied
Best market out there been using for 3+ years, for game accounts, currency or items but also for Netflix, Disney etc. definitely recommend
Company replied
Company details
Written by the company
Browse thousands of in-game item offers. Buy Path of Exile Orbs, Runescape Gold, and other items. 24/7 Customer support. Fast and safe delivery. Make in-game trading great again Buy & Sell game currencies, items, accounts and boosting services
Contact info
Juozo Balcikonio g. 9, 08247, Vilnius, Lithuania
- https://www.eldorado.gg/contact-us
- eldorado.gg
4.4
Excellent
278K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
don't trust it is a scam
16 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They sent a top up to the wrong email…
They sent a top up to the wrong email that I didn’t know they used so it went to the wrong account and I tried getting them to help me and correct it but they wouldn’t. Barely even talk to me too
12 September 2026
Reply from Eldorado.gg
Hey there! 👋
If you're still having trouble with your order and the seller couldn't help, you can open a dispute. Our team will review everything and do our best to help resolve the situation fairly.
You can check out how the dispute process works here:
https://support.eldorado.gg/en/articles/8409016-what-is-the-process-of-order-dispute
Feel free to reach out through our live chat anytime:
https://www.eldorado.gg/contact-us 🌟
Reply from Eldorado.gg
Hello! We're delighted you had a positive experience. Very quick delivery is always a win! 💕😍
Reply from Eldorado.gg
Hello. It's great to hear your confidence in us. We're glad you found our customer support to be helpful, making your experience even better. easy win
its cheap and safe and fast
8 September 2026
Reply from Eldorado.gg
Hey. It's wonderful to hear this level of satisfaction. We're glad you found the service affordable, secure, and quick—those qualities are spot on! 🫶
Do NOT buy from Eldorado.gg
Do NOT buy from Eldorado.gg. Their advertised "Buyer Protection" is fake, and they actively protect sellers who use illicit payment methods while leaving buyers with banned accounts.
Incident Details:
The Purchase: I bought digital goods/services from seller HuskyLab on Eldorado.gg.
Account Ban: Shortly after receiving the order, my personal gaming account received a ban/suspension directly caused by the seller using fraudulent and illegal delivery sources.
Seller Admission: In order chat, seller HuskyLab explicitly admitted that the account suspension was triggered by their unauthorized delivery method.
Eldorado.gg Platform Negligence:
Refusal of Refund: Eldorado.gg closed dispute tickets without refunding my original payment method or offering any proper support.
Complicity in Fraud: Despite clear evidence of Terms of Service violations and seller admission of guilt, Eldorado continues to allow seller HuskyLab to remain active on their platform.
Zero Accountability: The platform fails to enforce its buyer protection policies, allowing fraudulent sellers to operate freely without consequences.
Final Verdict:
Buying on Eldorado.gg puts your personal accounts at direct risk of getting banned. I am proceeding with a bank chargeback and reporting the platform to financial authorities. Avoid this marketplace at all costs!
1 September 2026
Unprompted review
amazing experience fast experience
8 September 2026
Reply from Eldorado.gg
Hey 👋. We're grateful for your thoughtful review. It's awesome to hear you had such a fantastic and speedy experience with us! ⭐
Best Website To Buy Pokémon GO Coins
I've been buying Pokémon GO coins here ever since I discovered Eldorado in an advertisement. No regrets at all! The sellers are all trusted so far and I really like that. Not only they are trustworthy but also offer discounted prices for a really big value compared to the app's webstore. Good stuff!
12 September 2026
Reply from Eldorado.gg
Hey there 👋. It's great to hear that. The trustworthy sellers and great discounts really make shopping for Pokémon GO coins a breeze, nice and tidy!
Quick fast service
12 September 2026
Reply from Eldorado.gg
Hello. We're pleased to hear you felt this way. Quick service is always a win! ✨😍
Their delivery time was kind of slow
Their delivery time was kind of slow, but overall great prices
12 September 2026
nice recomonded
15 September 2026
Reply from Eldorado.gg
Hello! We're happy you had such a smooth experience.
I purchased a gaming account that was…
I purchased a gaming account that was advertised for PlayStation, but the seller first provided incorrect account information and later claimed the account was actually for PC. The replacement account I received was empty and not what I paid for. The seller also took hours to respond while the order was still active, forcing me to open a dispute. This experience was stressful and misleading. Eldorado should verify listings and account details before allowing sellers to deliver them. I am requesting a full refund.
12 September 2026
I ain’t get my Money back when I…
I ain’t get my Money back when I Caceled a Order and it was ah wring sicribtion
12 September 2026
Reply from Eldorado.gg
Hi! 👋
We apologise for any inconvenience caused by this order. Based on the information provided, it appears that the order has already been cancelled.
Once an order is canceled, the funds are returned to your Eldorado.gg balance immediately, allowing you to use them for another purchase right away.
If you would prefer to have the funds refunded to your original payment method, simply contact our support team via live chat and submit a withdrawal request by following these steps:
Press the blue bubble at the bottom-right of the page ➡️ I am a buyer ➡️ 💰 I want to withdraw money from my wallet ➡️ 🏧 Proceed with withdrawal request.
You can reach us via live chat here, and we will help to resolve this or any other concerns you may still have:
https://www.eldorado.gg/contact-us
We'll be happy to help! 💛
Reply from Eldorado.gg
Hello! It's great to hear this aligned with your expectations. ✨⭐
It was quick and good
15 September 2026
Reply from Eldorado.gg
Hey 👋. We're pleased to know this helped you. It's awesome to hear that your experience was both quick and satisfying, bringing good vibes only 😊.
I dont really remember feeling this…
I dont really remember feeling this safe using an app similar to this one. Not only are they constantly checking up on their customers during trades, but they offer great deals if one uses the app often. 10/10 experience :)
8 September 2026
Reply from Eldorado.gg
Hi 👋! We're happy this made a difference for you. It's awesome to hear that you felt safe and appreciated the great deals while using the app. good vibes only
Im constantly trying to change password
Im constantly trying to get my account back, but everytime I ask for a new password and you guys say you gonna send me an email with a code so I can put a new password you never actually send it!
23 August 2026
Good Overall, Its Cheap, And Affordable and but Support Needs Improvement
Honestly, the site is generally very good, but it does have a few issues. Their support is quite poor and slow, and the automated system often makes it difficult to reach a real person. Overall, though, it’s a good site with low prices and a simple, user-friendly design.
26 August 2026
Unprompted review
Awsome i pove it
11 September 2026
Reply from Eldorado.gg
Hello 👋. We're thankful you took the time to review us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.