EIO Reviews 

Bought a screwdriver set via Walmart.com. The advertised price was terrific. When I went to pay for it, the price doubled. Shipment was delayed by 2-3 weeks. When I got it, it was the wrong item. There was an issue with a listing/database. When I contacted EIO, the guy on the line wouldn't honor the advertised cost (Walmart told me the 3rd party sets the price and they have no control) and EIO said I'd have to return the item via Walmart.com. I paid the advertised price and then some. The guy at EIO told me I was trying to rip them off and that I thought I was "entitled" and they wouldn't take the hit ($20) and would not let me talk to anyone else there. Sorry, this is unacceptable.

Note: EIO is the 3rd party seller that listed on Walmart.com.

Product was delivered in a timely manner since it was on back order. Product works great.

had it in stock and shipped the same day

Great price, and very fast delivery!

This stuff is great !! Fixed my window good as new!!

it took a month for me to get thr product i ordered. i appreciate that it was communicated to me that it would take two weeks before my order was received, but it actually took a month. i am grateful that it is what i wanted after waiting so long.

I was kept informed on purchase and shipping, item arrived on time, price was great and product seems to be working well. It was a gift for my grandson and he’s loving it.

Great experience! Quick ship and packaged well. Kept me informed of when you you received the order and followed through with the shipping information.

I ordered and my item wasn’t processed until 3 weeks later. I understand that there may have been a lack of stock but at least let me know. I had to reach out in order to get updated. Updated to one star for horrible customer service with response to this review. They had no problem sending confirmation to the email that I “miskeyed” when it shipped but couldn’t reach out for delayed shipping

You never know when are you going to receive your order. It takes couple weeks.

After a miscommunication clear up everything turned out ok.

Quick shipping and a great price. They have some really cool stuff that's hard to find elsewhere.

I just purchased and received my merchandise that I was not able to find on Amazon. Nothing else special.

ordered, took a couple weeks to get parts in, emails asking where the parts were and they were very quick to respond, pleasant to talk with and when the part came in they were shipped fast. thank you will order from again..

I purchased they went out of stock on, so without notifying me, they sent me a different product. Now I’m trying to return it and get a refund, and the email reply
Is still yet to come.

I didn’t have any trouble finding the Klein Tools items by their part numbers. Once I placed the order, I got shipping notifications and they arrived in perfect condition. Trying to deal with Home Depot is almost impossible.