I placed an order in November 2025, knowing it would arrive late, and it was finally shipped nine months later. I shouldn't have had to wait that long, but I was very curious how long it could take, a... See more
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EIO's customer service is well-trained and polite. My questions were answered thoroughly and to my satisfaction. I will definitely return to purchase more items from this website. The orders were d... See more
Package came earlier than expected. It was in a padded envelope. The product was in good condition but the box it was in seems to have been crushed a little which I wasn’t fond of. Though I received t... See more
Vessel bit set will be very useful, good buy. Once again the Klein worklamps ( this is the sixth one that I purchased) came thru in good shape . The supplied batteries of the last two I bought were... See more
Company details
Written by the company
Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at support@eio.com. We typically respond to all emails within 24-48 hours.
Contact info
3102 KASHIWA ST, 90505, Torrance, United States
- 310-533-5150
- support@eio.com
- eio.com
3.3
Average
720 reviews
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Hasn’t replied to negative reviews
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Product came quickly as described
4 October 2023
Great price and fast service
4 October 2023
Does not honor advertised price.
The server chassis was advertised for $189.00 so I ordered it. They sent me an email saying that the price had gone up to $230.00. Of course I refused but after searching for that same chassis elsewhere I could not find it. I spent a great deal of time designing my server to fit this case, it had everything I wanted in it. I had to order it anyway they should have honored the advertised price, I feel like they were jerking me around. I will not order from EIO in the future.
26 September 2023
This website is new to me
This website is new to me. Very good quality tool with a decent price. I got two 5.5mm nut drivers which are perfectly suitable for my job. Believe or not, They are also shipped free. I am glad I found them.
29 September 2023
My husband loved the bits!
2 October 2023
Found EIO online. Good place to shop.
Found EIO online. I found what I was looking for and placed the order. Service was good and I received the shipment as promised.
27 September 2023
Reliable
Initially I had to call customer service as I didn't receive the confirmation email, however, after my first call the process was really smooth.
thank you!
6 September 2023
Everything Excellent
5 September 2023
Great vendor
5 September 2023
Very responsive and honest guys..
Very responsive and honest guys... All we need in this eworld
30 August 2023
You had a product that was hard to find…
You had a product that was hard to find anywhere else. Reasonable price and prompt delivery.
30 August 2023
All ways interesting tools and great…
All ways interesting tools and great service. Thanks
24 July 2023
Great experience, I’ll be back!!
Great experience from purchase to delivery. No hang ups, slowdowns of annoyances.
31 July 2023
Exactly what I needed and quick and on…
Exactly what I needed and quick and on time shipping.
31 July 2023
If the option is there for quicker…
If the option is there for quicker shipment and it is selected then is should be delivered when it is supposed to be. I selected FedEx Ground 4 day shipment and placed the order on Tuesday afternoon and received it the following Tuesday at 9:25 AM and then was told after placing the order it has a extended handling time. No where when or while placing the order did it say this.
24 July 2023
Perfect.
I've been looking for over five years for this product! It is the one style that seems to help my arthritic ankles, but everyone else has things too flimsy or too stiff (with braces). I'm delighted to have found you, and the product is perfect. Just the right support.
5 July 2023
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