The beginning AI prompts were new to me but after pertinent info was obtained i was patch thru to Grady Howard.(A+).I felt like he already had the wheels turning as to providing me wth easy understa... See more
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I kept putting off my Medicare enrollment because it was SO confusing, but Shaquise was able to explain all of my coverages, & help me choose my plan. She was friendly & down-to-earth with me, & I wo... See more
Love the site, you can check on many insurance companies on your own. Compare different insurance products. Once you have decided on the insurance you want, an agent will assist you finish the applic... See more
Melanie our agent was the best she took the time to get us the best offers and explain everything as she went along to be sure we understood everything.It was such a relief for the both of us to find... See more
Company details
Written by the company
Since 2009, eHealth Medicare has worked with customers to find Medicare coverage that is offered through private insurance companies that contract with Medicare. eHealth can help you explore and compare any of these types of optional plans: Medicare Advantage, or Medicare Part C: These plans offer an alternative way to get your Original Medicare, Part A and Part B, benefits. Unlike Original Medicare, Medicare Advantage plans may also include prescription drug coverage and additional benefits, like routine vision, dental, and hearing coverage. Medicare prescription drug coverage: You can enroll in a stand-alone Medicare Prescription Drug Plan that can be added to your Original Medicare (Part A and Part B) coverage. Another way to get this coverage is to sign up for a Medicare Advantage Prescription Drug plan. Coverage details may vary from one plan to another. Medicare Supplement Insurance Plans, also called Medigap: These policies are sold by private insurance companies to fill in some of the "gaps" in Original Medicare, Part A and Part B, coverage. Depending on the plan, you may be able to get help with deductible, premium, and copayment cost sharing, as well as emergency foreign travel coverage. Finding Medicare coverage that works for you is an important goal for us. Our mission is to help everyone find affordable Medicare coverage through our website technology, consumer advocacy, and personalized customer assistance. If you're uncertain of what type of Medicare coverage would best suit your needs, don't hesitate to contact us. eHealth's team of over 200 knowledgeable, licensed insurance agents can provide free quotes and toll-free personalized assistance, empowering people with Medicare to make informed decisions about their Medicare coverage without any obligation to enroll.
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4.8
Excellent
23K reviews
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Everyone was very helpful
15 June 2026
Matric Cole was very knowledgeable of…
Matric Cole was very knowledgeable of benefits and patient with me
9 June 2026
The girl who waited on me, Brittney she was so nice and helped me so much. God bless her heart. She should get a raise. She made me feel so comfortable and relaxed, thank you
The girl who helped me was very professional she did a heck of a job she should get a raise. She explained everything right to the T you need more girls like her thank you Brittney for the great experience and God bless you.
12 June 2026
Eric was excellent!
13 June 2026
Courtney was more than helpful
Courtney was more than helpful. Was able to explain to where I could understand. She answered all questions that made me comfortable.
12 June 2026
Agent Claudia Flores is a very helpful…
Agent Claudia Flores is a very helpful person
She explained to me many options in detail.
The process to enroll was pleasant to work with her.
I would recommend her to other persons.
12 June 2026
Knowledgeable agent
Knowledgeable agent. Takes the time to explain and made sure I got the best plan.
12 June 2026
EReviewasy to connect
Easy to connect. Donnell Secrease is my agent and seems to be very familiar with the process.
11 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The individual that I spoke to listen…
The individual that I spoke to listen to my needs.
11 June 2026
Reply from eHealth Medicare
Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!
Excellent and easy
My representative Tania was very knowledgeable, friendly, and found a plan for my needs.
11 June 2026
I appreciate the fact that I can look…
I appreciate the fact that I can look at several insurance policies at one time and compare each one instead of having to talk to someone and have them try to figure out what I need
11 June 2026
Jerry Montanez did a great job in…
Jerry Montanez did a great job in leading us through the process of choosing the best plan for us. Jerry is friendly and personal… and takes his time to explain everything carefully. He makes our experience with eHralth an enjoyable and easy.
10 June 2026
Explaining the services
10 June 2026
Great experience
Great experience. All my questions were answered. Got the coverage i needed and saved money.
9 June 2026
Scott was friendly and knowledgeable
Scott was very friendly and knowledgeable. He explained everything so well. He made a difficult time much easier.
5 June 2026
Issues not resolved in a timely manner!!
Issues not resolved in a timely manner!! Got.ACE then in 6 months they jack up monthly fees $70 a month!! What a DEAL!!!
5 May 2026
Reply from eHealth Medicare
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
The insurance agent spoke clearly
The insurance agent spoke clearly, he was patient and kind, he showed me the difference in the 2 best options for me and what was important to me.I have used ehealth for several years for my husband and I trust ehealth and i promise you can too.
5 June 2026
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