eGlobal Central UK 

OfDo not use! I bought a Pixel 2 after 4 months it started to have sound issues they ask me to send a few video's with the issue and decided that I should sent it back to them for inspection. After checking the device they came back to say that there is no issue with the phone and I need to pay £32 to return the phone or they will discard off. They completely ignored the video I sent and the fact that once reset the phone works fine for a few days. Phone originally sent to repair at the begining of December , 15th of January still waiting for a tracking number of the return 16 days after I made the payment.

I ordered a phone on the 17th of November and I got an email of order confirmation. I waited for a couple of weeks but no updated regarding delivery. Tried to chat with them on their website to find out about an update of my order but got an answer that phone has run out of stock so we have to reorder for you. I waited for another couple of weeks and still no updates. So contacted them again for an overview of my order, got a reply that it's on the way to us and we will dispatch you as soon as will get on a priority basis. They kept on playing with these excuses till December was ended and still no proper answer. Finally, I had to contact Paypal to get my money refunded after 7 weeks of wait from the order date. So my suggestion is not to deal with them as they don't keep the stock and order it once they get payment from the customer.

Bought on the 13th of December - its 12th of January and my parcel was not even dispatched !!!

Never responded to my ticket -

Its a joke !!!

I will be contacting VISA -chargeback

This is fake shop I order Nintendo Switch pay £259
I didn't get items shop don't want give my money back!!
If you want buy something from this shop better pay extra £50 but been sure you get items

Galaxy S20FE - Still not shipped after a month, cancelled order, no communication from seller despite numerous emails.
Had to go to VISA chargeback to get my money back.
Do not use this company.

Slow communication (2/3 days to reply to an email) no updates online. Ordered a product on 31st December & it still hasn't been dispached yet!

I have got two phones from this web site over the past few months. The phones were both exactly as described, genuine Samsung phones. Very happy with them. The only downside is delivery is extremely slow. I was waiting 4 weeks for the first phone and 3 weeks for the second phone. I would recommend but be prepared to wait.

I've bought two cameras, three months apart. E Global and extremely competitive, best prices anywhere I'd seen. In both cases I received the items within a week, great communications from time of order and the cameras are just as described. Delighted and I would definitely recommend. Cheers Dave

Ordered a DJI mini2 and Saramonic B1 wireless mic from Eglobal on 26/12/2020, delivered on 05/01/2021

Saved over £120 compared with high street.

Been using them over past 3-4 years and once I have to claim PayPal and got my money back as it was a no show, to be fair I think it got stuck at custom and returned but I was left without a camera I needed for a holiday.

Pay with PayPal and prepare to wait and there is big saving to be made !

I bought a pair of AirPods pro from these people, on my friend's PayPal account for excellent price. However, the item never arrived and we suspect it has never been shipped. The tracking number was broken, It only said Hermes was waiting to get the parcel. Upon loads of emails I sent to them (there is no phone or chat line you can contact), a message appeared on the tracking information saying that the "parcel had been damaged, beyond repair" (???!!!!!!). We contacted them again and got the same message several times, that they would check with their "logistic team and come back to us". Never heard from them again. We opened a complaint via PayPal and are waiting for another month, for them to respond. Hope we can get my money back from PayPal. They are pure scam. I bought a phone from them in the past and it was fine, but possibly the company has changed management or they just do it as to gain the customer trust for another purchase.

I have been waiting for my item to finish processing since the 23/11/2020 and it is the 07/01/2021 now. I have tried to contact eglobal many times where they struggle to answer my questions fully and I never get a full response, but I am constantly told that the item is out of stock. Even though it says it is on stock on the website. I don't know what else to do and I am considering getting a refund but due to the price I got it for I am hesitant. I am starting to wonder whether they accidentally wrote the wrong price and are hoping I cancel my order so that they don't lose profits on the phone as the phone doesn't even come at that price on the website anymore. DO NOT BUY!

waited 20 days just for dispatch. on last hour, I was told the item was damaged and if I can wait few more days. I had enough. asked for refund.

Ordered a canon M50 with kit lense and it arrived within a week from Hong Kong. Tracking information every step and no concerns at all with the product. The reason for one less star is that the included adaptor was not compatible with the supplied australian plug (easily fixed for a few quid with a travel adaptor until I can buy a UK charger). Saved at least £150 compared to UK high street prices. Very happy and not sure what all the complaints are about. If it helps I chose the option for delivery with insurance so I recommend doing this.

This firm have defrauded me of £515 for an iPad Air ordered 12th November and told dispatched 20/11 via P2P(fedex)carrier.
Six weeks have passed and tracking did not work.Have contacted P2P in Basildon and they have no record of receipt of item and they say tracking code is not in their system.They would inform eGlobal and suggested I contact them again.
All eGlobal will reply is to resend to me the invalid tracking code and wish me a nice day!
So no iPad and I have lost my money.AVOID this company if you want to avoid weeks of stress.
Go to John Lewis or Apple and pay the extra cost!

Have been shopping with eGlobal for a year or two now. Nothing has ever gone wrong, I see a lot of people complain about the date of arrival on the reviews. It sometimes take a a few extra days but with the discounts they offer, you simply cannot go wrong. I purchased AirPods Pro for £160 when the RRP is £250. Insane discount and the products are 100% legit. I’ve also bought a Sony a6000 from them and it came in fresh conditions as usual. Love purchasing from eglobal they’ve never let me down.

The Worst e-shop i have ever ordered. I placed an order (ipad pro 2020) in November the 27th. I live in Greece and i told them that i want to get it before the Christmas time because i wanted to give it to my son as a X-mas gift. Today is almost 4 !!! /1/2021 and STILL is on Tour !!! I sent to them several e-mails telling to cancel the order and refund and they answering that the parcel is on the go. Tracking it i can see that the parcel dispatched from NL 2 Dec., 8 Dec. arrived in GB and 28 Dec. arrived in NL again !!!????? when i told them what's the f@ck going on they don't answered!! In Dec. the 3rd i ordered a lense from e-infinity.eu and 23 Dec. i got it !!!!! I'm in a refund mode and i don't know if and when i'll get my money back! Conclusion: S.O.S. KEEP AWAY FROM THEM !! THEY ARE UNRELIABLE !! DON'T BUY ANYTHING !!!

No warranty on selling products. Homepage indicates 24 months. Buying is own risk. Even doublecheck your IMEI with invoice IMEI if different sent it back immediately. Common practices is Unboxing and resampling product and accessories in Hong Kong. All clients and contacts use known British names but nobody is a real person. You will never get phone number or email addresses. All addresses in Europe are Post address nobody is sitting there. Even the TAX Number should be doublechecked in case of business buys. So be carefully when you really take all above risk to buy a "cheaper" device. My reference RMA Case: 90218937 . Feel free to contact me if you have further questions.

I ordered flash Strob light €506 ordered on 2.12 arrived 30.12 ( posted14.12 appeared on tracking with DPD on22.12) When ordered I take notice it can take more then local delivery but same time I saved €250 so worth to wait a bit more

I ordered an iPad on 30/11/20. I had to chase it several times via email. It eventually arrived over 2 weeks late. It included a 2pin apple charger, apple cable (not usb/lightning) and a non-apple 3pin adapter; not stated on their website. I contacted them about sending a uk 3pin apple charger but they refused.

I was looking for a dual sim iPhone12 Pro (not esim) and a friend recommended me this website. I ordered on 5 Dec and thought it'll well arrive before Christmas as a Xmas present but I only got it on 29 December. The waiting and chasing experience has been a bit disappointing to be honest. The retailer is reliable but could have done better to give customers a more realistic time frame (instead of just saying 6-8 working days which is not true in reality). This can get rid of the anxiety after paying over 1000 pounds for an item that arrived much later than expected/promised.

Here are the timeline of my order:

Ordered on 5th Dec, but it took the retailer a week to process and finally marked it as "dispatched". There has since been no update of the parcel since 12 Dec until 23 Dec, during which period, the customer service from the retailer was poor - every time they simply pointed you to the same tracking page with the same status (P2PMailing who provided the tracking info says the item hasn't arrived in their network so they couldn't help).

Upon its arrival in UK on 23rd Dec, it then moved to Royal Mail DC but unfortunately due to 4 days bank holiday during Xmas, it can only arrive on 29Dec.

The seller can definitely do better by (1) posting it a couple of days earlier; (2) if they have difficulty of securing the item, they should contact me more proactively to inform me the delay hence I didn't need to keep chasing.