Edureka Reviews 

3,515
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were somewhat happy with their experience overall. Many paying customers expressed deep frustration because the customer service team became completely unresponsive once payments were successfully completed. Reviewers frequently pointed out that scheduled live classes often failed to begin on time, leaving learners stuck with unexpected self-paced formats. Some reviewers were happy with the engaging live training sessions and the dedicated guidance received during specific technical courses. These individuals appreciated acquiring practical knowledge and valuable new skills that proved useful for their future career development. However, other participants encountered difficulties regarding rigid scheduling policies and unfulfilled commitments concerning job placement assistance.

What people talk about most

Service

People report negative experiences with the service, noting that users face unmet expectations regarding job... See more

Staff

Reviewers mention ambiguous feedback about staff, noting that while some consumers praised helpful mentors... See more

Customer service

Customers expressed deep dissatisfaction with customer service, noting that support becomes completely... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers praised the... See more

Payment

Users describe negative interactions with payment, expressing deep frustration as reviewers note that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Edureka has disabled the traditional Support function and replaced it with community chats. I am not sure how they expect standard support issues to be handled through community discussions, and it... See more

Rated 2 out of 5 stars

My experience with Edureka has been very disappointing. Their service quality drops completely once the course is completed. During enrollment, they promise job assistance, support, and guid... See more

Rated 2 out of 5 stars

I enrolled in Edureka’s PG program after receiving more than 100 calls and countless messages from their team. Before payment, they assured me of complete flexibility—promising that if I was dis... See more

Rated 2 out of 5 stars

I am EST time zone and paid for a LIVE PGP course. However after sign up, I was told there is no class for the time I was told during sign up. Instead I was assigned to a wrong class. After spending... See more


Company details

  1. Business Services

Information provided by various external sources

Edureka provides online training courses for BigData and Hadoop, DevOps, AWS, Hadoop Admin, Cassandra, Data Science, Cloud Computing, Android Development.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

4K reviews

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2.7

All reviews

(3,515)

73 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing Experience – Batch Change Requests Ignored

My experience with Edurekha has been extremely disappointing.

Despite raising multiple requests to shift my batch due to genuine and unavoidable scheduling conflicts, there was no meaningful support or resolution provided. The responses were delayed, unclear, and ultimately unhelpful. As a paying customer, I expected a minimum level of flexibility and professionalism, which was not demonstrated.

Batch transfers are a basic and reasonable request, especially when many learners are working professionals balancing jobs and personal commitments. The rigid handling of my situation reflects poorly on the organisation’s customer support standards.

I strongly urge Edurekha to reassess how they handle student concerns and improve their responsiveness and flexibility. A learning platform should prioritise supporting its students — not make the process more frustrating.

29 October 2025
Unprompted review
Rated 1 out of 5 stars

It was very cancer

It was very cancer. Nothing worked if you clicked on one thing you came on a whole nother page. They also made everything to hard for normal people only people on the spectrum could understand. Im realy angry because im a victim. Luuk Lames I will come and get you!!! Peter = Goat

29 January 2026
Unprompted review
Rated 1 out of 5 stars

I enrolled in Edureka’s PG Program in…

I enrolled in Edureka’s PG Program in Generative AI & ML after having good experiences with their past courses. Unfortunately, this program was disappointing.

The main issue was instructor quality. I raised concerns multiple times through feedback and also directly with my assigned Account Manager, who promised to help with a batch shift but never followed up. After weeks of silence, I was told batch shifts aren’t allowed due to university guidelines.

While Edureka offered one-on-one sessions and deadline extensions, these don’t fix the core problem—the learning experience itself. Because of the lack of timely action, I ended up not attending classes for 2–3 months, which is frustrating given the cost and commitment of a postgraduate program.

How Edureka can improve:
• Act quickly on instructor-related feedback
• Ensure account managers follow through
• Be transparent upfront about limitations (batch/instructor changes)
• Offer meaningful resolutions when core learning issues arise

Edureka has good content, but postgraduate programs need better accountability and learner support. I hope this feedback helps improve future experiences.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

I have enrolled for Edureka 15 days…

I have enrolled for Edureka 15 days Agentic AI course, this cource is nothing but 5-6 pre written AI agent scripts that trainer explain online, they don't teach anything relevant to AI or Agentic AI. It is just westage of time and money.

31 December 2025
Unprompted review
Rated 2 out of 5 stars

Disappointing experience with edureka

My experience with Edureka has been very disappointing. Their service quality drops completely once the course is completed. During enrollment, they promise job assistance, support, and guidance, but none of that is actually delivered.

After completing the course:

There is no proper job assistance.

Support becomes completely unresponsive.

The promises made during sales are not fulfilled.

They are very active until you pay, but after that, students are mostly on their own. I would not recommend Edureka to anyone who is expecting real support, guidance, or job assistance after course completion.

1 September 2025
Unprompted review
Rated 3 out of 5 stars

(((((Don'tttttttttt))))))) give them…

(((((Don'tttttttttt))))))) give them your phone number! It was a mistake filling my real mobile number ! once i provided it, they started to spam my phone with plenty calls from different international numbers multi times a day! the 1st few calls i explicitly informed them to keep the communication only via emails and asked them to delete my phone number from their database, but that was useless! then i had to block all their calling numbers. they seemed very desperate looking for students! which was a red flag for me, I don't think I'll take any courses with them.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE - Unprofressional and no accoutability, false promises

Edureka is one of the worst education provider in India. I have paid $1000+ multiple batches but they are not able to provide me batches for the last many years.

They make false promises and mis-sell the courses. they promoted life time membership that learner can attend / request any future batch for the technology enrolled for.

They are always make false promises to fetch more money but always FAIL TO PROVIDE LIVE BATCHES.

Later they offer recordings of some batch completed years ago with no quality & coverage.

Be careful and don't waste your money.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional and lacks accountability

I registered for Agentic AI course. In a matter of 3 weeks, they changed 3 instructors and the continuity is completely lost. No response to escalations.
If a person with more than couple decades of IT experience is feeling this, I pity the freshers. I have taken many online courses with other vendors and this is the worst experience I have had. The batch size is 100+ and they bet on 50% of the students dropping out after the first few classes. This statement was repeated by all 3 instructors. It is like the overbooking on flights and betting on cancellations so the flight will have full booking.

Tried contacting the representatives who marketed the product and signed me up for the course. After the payment is done, they are not reachable. I have politely sent multiple emails to the team, and no response. Called their helpline and the person on the other end promises to callback with a resolution and no one does

Very shady business. I would not recommend this business at all.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Udemy course CCNP ENTERPRISE 120+ HR

Udemy course: CCNP ENTERPRISE {2025} ENCOR+ENARSI | 120+ Hr NetworkJourney

I bought the course, reviewed it for less than an hour only to find that the workbook is not included. So I attempted a refund but was refused because I have watched too much of the 120hr long course!!

DON'T BUY IT!!

24 November 2025
Unprompted review
Rated 2 out of 5 stars

Very disappointed service

I am EST time zone and paid for a LIVE PGP course. However after sign up, I was told there is no class for the time I was told during sign up. Instead I was assigned to a wrong class. After spending 10 weeks in that class I was told I have missed the actual module I signed up for. Now I am left with no choice but to go through the recordings and catch up. I paid for LIVE class and now left with no assistance but to deal with what I have. Very disappointed that I wasted so much money, time and effort for this.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is now run by goons &…

This company is now run by goons & scammers. Their job is to cold call candidates and get them signed up for their courses. Then do not give access to the live classes. I paid £184 for the AI certification courses starting from 25th October 2025. I never got access to the live course. I never got any link to join the live course. They have a sales team and the person whom I was co ordinating with is named Mehboob Pasha. He took the money from me and never help me to get access to the live course. I raised several tickets and got a response from support called Tanveer Mirajamadar who only gave vague answers but always failed to assign me to live course. I can only get access to a previously recorded classes. I contacted a few more people like priu etc but none of them helped me. I wish I can get a phone number from India where I can complain about these cheats. Guys please do not take any classes from them and do not pay them anything.
My name is Sandeep Thakur.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Fraud Company and No support BeAware

Paid $1,600 for Training + Exam Vouchers — No Vouchers Provided and No Response

I enrolled in CompTIA Security+ and CEH courses from Edureka for $1,600, which clearly included training + exam vouchers and lifetime access, as confirmed in writing by their sales team.

After completing my studies, I reached out for my exam vouchers — but Edureka refused to provide them and instead offered only a $300 refund.

Their support system is extremely poor — there’s no phone or email contact, only a ticket system that remains unanswered for weeks.

This is not the level of professionalism expected from a global training provider. Other platforms like Udemy, Coursera, or Simplilearn handle customer issues quickly and transparently, something Edureka needs to learn from.

I’m sharing this review so others are aware before enrolling. I still hope Edureka will review this case seriously and deliver the promised vouchers or refund the full amount.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

🚫 Disappointed with Edureka’s…

🚫 Disappointed with Edureka’s “Instructor-Led” Courses — Misleading Experience!

I joined an Edureka “live instructor-led” course on AI/ML expecting real-time interaction and personalized learning. Unfortunately, that’s far from reality. The sessions had 150+ students, making it impossible to interact or ask questions. It ended up feeling just like watching on-demand recorded videos.

To make matters worse, there’s no refund policy, even when the experience doesn’t match what’s promised. The counselor was extremely responsive before payment but completely disappeared afterward — typical sales behavior!

Overall, I’d say Edureka’s instructor-led course is overhyped and disappointing. If you’re looking for genuine engagement and quality mentorship, look elsewhere.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

They’ll change/cancel the trainings…

They’ll change/cancel the trainings with no notice.

They upsell more courses once they have your contact details.

Customer service is very pushy and won’t leave you alone.

I kept requesting their sales guys to respect my privacy and stop calling me /chasing me to purchase more courses but they don’t care and are rude.

Im yet to start my actual course so can’t comment on the teaching staff. The instructor from the orientation sounded reasonable though.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Fraud org Edureka

bought Data Engineering course on 20th Aug 2025. invoice B2CIN/0825/00745.
Edureka promised me of one on one mentor support. 24 / 7 support for any technical / non-technical support.
After purchase zero support. no mentor session given. Refused refund request. Be aware of fraud organization

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Repeated spam despite multiple opt-out requests

I’ve asked Edureka more than ten times to remove me from their call and email lists. Despite clear opt-out requests, they keep contacting me (calls, emails, even WhatsApp), sometimes at inconvenient hours. This disregard for customer preference and privacy is unacceptable. I’m not interested in their trainings—please remove me from all contact lists.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Edureka team are fraudsters

Edureka team are fraudsters. After paying GBP 800 for a PGP course in DevOps they disabled my acccount till date. They are only for India student in india who could sue them from india.

7 November 2024
Unprompted review

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