Edureka Reviews 

3,515
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were somewhat happy with their experience overall. Many paying customers expressed deep frustration because the customer service team became completely unresponsive once payments were successfully completed. Reviewers frequently pointed out that scheduled live classes often failed to begin on time, leaving learners stuck with unexpected self-paced formats. Some reviewers were happy with the engaging live training sessions and the dedicated guidance received during specific technical courses. These individuals appreciated acquiring practical knowledge and valuable new skills that proved useful for their future career development. However, other participants encountered difficulties regarding rigid scheduling policies and unfulfilled commitments concerning job placement assistance.

What people talk about most

Service

People report negative experiences with the service, noting that users face unmet expectations regarding job... See more

Staff

Reviewers mention ambiguous feedback about staff, noting that while some consumers praised helpful mentors... See more

Customer service

Customers expressed deep dissatisfaction with customer service, noting that support becomes completely... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers praised the... See more

Payment

Users describe negative interactions with payment, expressing deep frustration as reviewers note that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Edureka has disabled the traditional Support function and replaced it with community chats. I am not sure how they expect standard support issues to be handled through community discussions, and it... See more

Rated 2 out of 5 stars

My experience with Edureka has been very disappointing. Their service quality drops completely once the course is completed. During enrollment, they promise job assistance, support, and guid... See more

Rated 2 out of 5 stars

I enrolled in Edureka’s PG program after receiving more than 100 calls and countless messages from their team. Before payment, they assured me of complete flexibility—promising that if I was dis... See more

Rated 2 out of 5 stars

I am EST time zone and paid for a LIVE PGP course. However after sign up, I was told there is no class for the time I was told during sign up. Instead I was assigned to a wrong class. After spending... See more


Company details

  1. Business Services

Information provided by various external sources

Edureka provides online training courses for BigData and Hadoop, DevOps, AWS, Hadoop Admin, Cassandra, Data Science, Cloud Computing, Android Development.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

4K reviews

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No recent history of asking for reviews

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2.7

All reviews

(3,515)

73 reviews in the last 12 months

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Rated 1 out of 5 stars

Complete scam.

Complete scam.. We got enrolled in AI course which was for non-technical people but when we attended the first class we found it that we have been enrolled for a different course which is for software developers. Their sales team make sure that they lure you with all sorts of promotions & discount. They give you fake promises & now when i asked for refund, they are saying they don't have any policy to refund. We enrolled for members, paid close to 1 lac ruppee for nothing. They are a bunch of cheaters & should be punished legally.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this organization. The sales team made commitments that were not honored. I was informed that the course would begin on March 14th, but as of the end of May, it has still not started.

In the meantime, I was redirected to another course with significantly lower training quality. The teaching standards did not meet expectations, and despite raising concerns about the trainer, no corrective action was taken.

I paid ₹1,05,000 for this program, expecting professional and structured learning, but the overall experience has been far from satisfactory. I would strongly advise others to thoroughly verify all details before enrolling.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

I would suggest to invest the money in…

I would suggest to invest the money in any other course, I enrolled in PGP and Its very bad. I paid 500 USD for PGP in Gen AI And ML and its worse than Udemy Courses. Instructor will just read the slide. No Q&A since everyone will be muted. Please invest your money somewhere else.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Be very careful.

Be very careful.. they take your payment and no service as you expect. And no refund though they don't provide any service to you. Fraudulent response as per my experience. I joined their Birchwood program paying several thousands dollars. They demand me attendance at 2:00 AM my time for the classes, which is unacceptable to me. And I am struggling to get a refund of my 2+ Years program that I paid. This is a true experience. They promise it will all be convenient and online, in reality, they don't care your timezone and you will not have a work life balance.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointing Experience – Lack of Transparency and No Response After Completionbb

I enrolled in Edureka’s PGP AI program, which was marketed as being offered in collaboration with Illinois Tech. During enrollment, the communication suggested that a degree‑level credential with transcripts would be provided. However, after completing all tests (scoring above 80%) and submitting the final project, I have not received any certificate or clear update.

Throughout the program, the information provided was inconsistent.
- The website showed 0 pending assignments, but the mobile app displayed low assignment percentages even though no assignments were ever communicated, assigned, or discussed in any class.
- Initially, I was told attendance was not mandatory and tests were optional for working professionals, but later the requirements seemed to change without clear explanation.
- Instructor quality varied significantly, and toward the end, sessions became repetitive and theory‑heavy.

The most concerning issue is the complete lack of response after course completion.
I have sent multiple emails, created tickets, and even escalated to the parent company, but I have not received any meaningful reply. The ticket emails I receive contain no actual link or details, making them unusable.

At one point, a coordinator mentioned that a portion of learners do not receive their certificate for unclear reasons, which was extremely worrying.

Based on my experience, I strongly advise prospective students—especially those outside India—to be cautious and verify all details directly before enrolling. My intention is simply to share my experience so others can make an informed decision.

I am writing trustpilot review BEWARE: Scam company

You will get hundreds of mail for different programs with different prices. The price on website is hyped currently showing $2500 for their PG AI with Illinoi Tech uni but you can get the course for $500. They claimed to provide a PG DEGREE from Illinoi Tech University along with transcripts but in actual they would not even give you a certificate.

Their staff will respond to your queries and may behave nicely for initial 2 months till you can claim your money through various disputes after that you dont exist for them.

The instructors will change initially for every module. You may get good instructor initially so that you stay but later you will realize where you WASTED your money. Last few modules was given to same instructor with repetitive theory session after session. When you find that you have same instructor, you would have realized that the instructor is the worst of their lot.

I have sent requests, warnings, created tickets as they withheld my so called degree&transcripts but no responses from edureka+Vedanta+Illinoi tech, so beware, as no body picks the customer service calls. If you are in US you are CHEATED by the scammers or be ready for the experience.

You will keep getting these spam emails

^Ticket with ticket ID 989794 has been created. Please go to the link to check your ticket status.

Thanks & Regards,
Customer Success Team,
edureka!^
No phone number

There is no link, no description, just a vague message, the ticket has no meaning.

Once the coordinator told me that around 30% do not get degree/certificate for reasons not exactly known and you could be one of them. One reason he gave was for attendance while they claim attendance doesn't matter.

Initially during subscription times, they will say you dont need to give the tests as this program is for workimg professionals , no mandatory attendance but final project is mandatory. All of a sudden., they will change it, so be AWARE be CAREFUL. It is one of India's SCAM companies. There is no assignments in the class or out of the class which you can submit. They will scam a reason to withhold your degree..

Grievance id or officer is dumb, deaf, blind, won't respond.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Hi Edureka team,

Hi Edureka team,
I am writing to follow up on my previous ticket (#987103), which I raised on April 1st. Unfortunately, I have not received any response so far on the Batch Scheduling request and the Complementary courses to be added on the Portal as promised.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Edureka: Pay First, Get Ignored Later

If you’re looking for a masterclass in how not to run an online learning platform, Edureka absolutely delivers.

I enrolled in their PG AI/ML course with decent expectations. Big mistake. Once they’ve taken your money, you’re basically on your own. I completed all my projects, did everything required—and then… silence. No communication, no clarity on certification, nothing. It’s almost impressive how efficiently they can disappear when it actually matters.

Their “support system” deserves a special mention—mainly because it barely exists. Responses are either painfully delayed or completely irrelevant, as if no one actually reads your query. You end up chasing them for basic information that should have been proactively shared.

And the teaching quality? Let’s just say “poor” would be generous. Unstructured sessions, lack of depth, and instructors who don’t seem particularly invested. For a course that markets itself as “professional” and “advanced,” the delivery is shockingly underwhelming.

Customer satisfaction clearly isn’t even on their priority list. It feels less like a learning platform and more like a one-way transaction: they get paid, and you get frustration.

Overall, a thoroughly disappointing experience. Would not recommend—unless you enjoy paying for confusion, delays, and zero accountability.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

I would strongly caution anyone…

I would strongly caution anyone considering this company’s courses. My experience has been disappointing, and I regret spending both time and money here.

The instructors are below average and lack depth in their teaching. Most explanations are surface-level, and questions are often not addressed properly, making it hard to truly understand the material.

Changing batches is unnecessarily difficult. Instead of being flexible, the process is rigid and frustrating, which shows a lack of concern for students’ schedules.

There is also a constant push for additional payments without clear value. It feels more like a money-driven setup than a genuine learning platform.

On top of that, communication is poor—responses are delayed or unclear, which adds to the overall frustration.

Overall, the experience feels unorganized and not student-focused. I would not recommend enrolling—there are much better options available.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with Edureka’s…

I am very disappointed with Edureka’s service. They no longer respond to my emails, and even the grievance form on their website gets no response. I have been a long-time learner and enrolled in the Tech Masters Program, which originally included all master courses for a single price with live classes. Over time, many courses were converted to self-paced, and now several master programs have been removed entirely.

Most remaining “live” courses are never conducted, and whenever I ask, I am told they are still “working on it.” When I request new courses to replace the ones they removed, they ask me to pay extra. This is unfair what happened to the money I already paid?

They previously promised that all newly launched courses would be added to my account, but nothing has happened. The quality of service has gone down drastically, and the lack of communication is unacceptable.

This is the conversation I had after the courses was removed

Dear Ramesh,

Following up on our previous commitment, we want to assure you that we will add any new courses that are planned and launched in future to your account.

We acknowledge that the number of available courses has temporarily decreased. Our team is fully committed to providing the necessary support to all our valuable learners. We kindly ask for your patience until new courses are officially launched.

In the meantime, please do not hesitate to contact us if you require any technical support or access to course recordings.

Regards,
Shruti
Edureka!

29 March 2026
Unprompted review
Rated 1 out of 5 stars

It's been a really frustrating…

I have had a really frustrating experience with their agentic course. They keep switching instructors, and each new one starts teaching from the beginning. I regret ever signing up for this course. I submitted a complaint, but it was completely ignored. I feel that I have wasted hundreds of pounds and a significant amount of my time.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional training company - simply after your money

Once you've paid, you'll have no support. The person who you're speaking to, who seemed so friendly—that is, until you registered. He will ignore your WA messages afterwards or won't pick up your call.

The support team is non-existent, leaving you stuck, which is very unprofessional for a training company who you're trusting to advance your career

9 January 2026
Unprompted review
Rated 1 out of 5 stars

I enrolled in an Edureka course with…

I enrolled in an Edureka course with the expectation of getting quality learning and proper support, but my overall experience has been very disappointing.

From the beginning, I faced multiple issues related to support and communication. Whenever I reached out for help, responses were either delayed or did not properly address my concerns. Because of these continuous problems, I requested a refund.

However, even after following up multiple times over the last 3 months, I have not received any proper solution or clear update regarding my refund. The lack of accountability and poor customer support has caused a lot of frustration.

Due to this ongoing delay and unsatisfactory experience, I have escalated the matter by filing a complaint with the Consumer Court. I am still open to resolving this issue if Edureka takes immediate action and processes my refund.

Overall, my experience has been very poor, and I would advise others to carefully consider before enrolling.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

They are officially scammers

They are officially scammers, they are very responsive before you join the class, after payment they will never respond. My batch never started. Don’t enroll in any courses with Edureka, THEY’RE SCAMMERS

14 March 2026
Unprompted review
Rated 1 out of 5 stars

I recently enrolled for a course of…

I recently enrolled for a course of Power Bi online classes. While making the payment also subject said Power BI course . Now when the course was supposed to start in first week of March and not started yet and i called to raise a complaint I got to know that there is no Power BI course with love classes only self paced course.

When I had not made the payment the advise was behind me with discounts to make the payment and now once the payment is done there is no response from him or Edureka . They’re frauds and fraud ENT LT selling courses to compete their targets.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

My name is Jithish Nair and I am in…


My name is Jithish Nair and I am in current batch of Program in Generative AI and ML .I must say i have been through horrible instructors so far.Especially the current one whose name is Rameshh he doesnt know how to teach .Edureka experiments with such bad instructors

1 March 2026
Unprompted review
Rated 1 out of 5 stars

AI grading from Edureka

I did the Generative AI for Accounting and Finance course. I passed all exams except the last one without which I am unable to get certificate. That exam had AI grading. I uploaded PDF with report but failed for 3 times. Each time I followed the feedback and revised my each submission but the result each time was me getting 0 marks, I can imagine at least getting some marks. I tried to contact them on email, phone but noone replies back. Coursera is also not replying on my request. Both Coursera and Edureka have diployed AI agents so no humans have to come back to students. I am really disappoited.
This is complete scam. I am never going to do any course from Edureka.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing

Extremely disappointing, once they get money they will not care of anything. How you do with the course, Videos do not play in IOS phone and you will never get any support from program manager

1 May 2025
Unprompted review

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