I have no idea how this all started, but finding out that you have been charging 7.5 Euro every other week - so that you stay under the radar - for several months was definitely not pleasant.... See more
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See what reviewers are saying
I accidentally set up this account whilst browsing fur a parking app when I recently stayed in London. It was ok but it wasn't the intention. I spoke to Doris to explain why I wanted to cancel and... See more
Even though I never actually wanted the membership, I was delighted in dealing with Eugene who has been very kind, helpful and understanding. He has promised to sort out my issues for me within 5 to... See more
Kai responded to my constructive feedback, and I am impressed with the speed they have taken to resolve my issue. Great customer service, and glad the company empowers their staff to make decisions... See more
3.4
Average
306 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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My bank just informed me that they…
My bank just informed me that they tried to take €37.50! Never heard of them!! Avoid this scam!!!
They just contacted me!?!? I still don’t know anything about them!!! 26/11/24
22 November 2024
Unprompted review
Reply from educated.fun
Dear David,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I don't sign up for an abonnement.
I don't sign up for an abonnement.
So please give me the money back that you are collecting from my credit card.
Last week I Sent you a review, but no reaction.
3rd of Sept was the first day € 28,97 was taking off, and 18th November the Last day
18 November 2024
Unprompted review
Reply from educated.fun
Dear Silvia,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
No one from your team responded to my…
No one from your team responded to my request. What does this mean if you take money unlawfully? I will continue to demand my rights daily.
19 November 2024
Unprompted review
Reply from educated.fun
Dear wafek,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Thank you Daisy I'm satisfied with the…
Thank you Daisy I'm satisfied with the help
10 April 2024
Unprompted review
Subscribed by an accident
Subscribed by an accident, have no idea of how it happend (??) and was charged €1 but the mail let me know I would be charged €46 every month after the free three days. (For €1)
The chat support Harry was very helpful and immediately cancelled my account and membership. Thanks.
8 November 2024
Unprompted review
Fraud
Update! Just got a response from support:
"I can confirm that your account has been canceled. Regarding previous charges, our Terms & Conditions do not permit refunds."
Educated.fun illegally withdraws money from the account and refuses to refund.
Update!!!!! I was threatened by email for posting a positive review and then getting my money back. The email is from Phoebe from "support". I denied it. The money has not been repaid as of now. This matter has also been reported!
I was charged 67.50 EUR without my permission and without being a member. All attempts to reach "customer service" ended without a response. The money has still not been refunded. Have reported this to the police and the bank.
6 November 2024
Unprompted review
Reply from educated.fun
Dear RS,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Harry was really nice and helpfull.
Harry was really nice and helpfull.
My daugther accidentally applied for membership and i didn't have her password. He emmidiatly canceled the membership. Five stars from me to Harry🤗👍
7 November 2024
Unprompted review
I have by a mistake been a member of…
I have by a mistake been a member of this site. And payid for it. But I get my money back with a great help from Bryan
6 November 2024
Unprompted review
I really love the service that Marshall…
I really love the service that Marshall gave and do appreciate the effectiveness
5 November 2024
Unprompted review
A problem about subscription was dealt with quickly
A problem about subscription was dealt with quickly and highly satisfactorily by Claire and others in the help chat team.
4 November 2024
Unprompted review
They called back to help me with my…
They called back to help me with my refund
22 October 2024
Unprompted review
I need a refund for the money that was…
I need a refund for the money that was taken from my account without my consent on two separate occasions 😡
18 October 2024
Unprompted review
Reply from educated.fun
Dear Tissan,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
There was money taken out if my account…
There was money taken out if my account for what l don't know. I want a refund.
15 October 2024
Unprompted review
Reply from educated.fun
Dear Laura,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Support team was helpful
Support team was helpful.
They answered my bouts.
4 October 2024
Unprompted review
Scammed and frauded
I was scammed it happened via facebook, responding to survey and deposited for SHEIN R50 PACKAGE DEAL, but instead Educated Fun and Outdoor Life Online was credited which is FRAUD. This was escalated to a team which said it will be resolved, however they keep going back and forth with email messages, they said it will be refunded, now suddenly they changed their minds saying it cannot be refunded..clients be very careful
27 September 2024
Unprompted review
Reply from educated.fun
Dear Visamathie,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Very quick resolution
30 September 2024
Unprompted review
Bree was helpful and responsive of my…
Bree was helpful and responsive of my enquiries. She made assurance with my concerns. And olall of my questions are answered. Thanks Bree.
18 September 2024
Unprompted review
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