I have no idea how this all started, but finding out that you have been charging 7.5 Euro every other week - so that you stay under the radar - for several months was definitely not pleasant.... See more
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See what reviewers are saying
I accidentally set up this account whilst browsing fur a parking app when I recently stayed in London. It was ok but it wasn't the intention. I spoke to Doris to explain why I wanted to cancel and... See more
Even though I never actually wanted the membership, I was delighted in dealing with Eugene who has been very kind, helpful and understanding. He has promised to sort out my issues for me within 5 to... See more
Kai responded to my constructive feedback, and I am impressed with the speed they have taken to resolve my issue. Great customer service, and glad the company empowers their staff to make decisions... See more
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Stop your scamming business
I have no idea how this all started, but finding out that you have been charging 7.5 Euro every other week - so that you stay under the radar - for several months was definitely not pleasant.
It never showed from which account the purchase was made so I spent good few minutes putting in all email addresses I use. (I have about 10 accounts reserved for different purposes)
I still don't understand what your service is - other than very poor quality flash game from early 2000s - but you must be making good money.
Also, I see that there are bot-generated 5-star reviews to counter real people's 1-star reviews. (Therefore, the average score of mid 3)
I request trust pilot to try their "service" and realise that it's a scam.
Daisy reached out to me assisting with…
Daisy reached out to me assisting with my refund.
Issue is being handled well.
I agree 100% !
I want to note the professional way in which Diamond presented to me the advantages of subscribing to the "educated.fun" website and I decided that in the future, when my activity allows me, I will request my subscription to the newsletter and registration as a member of the group. Thank you Diamond!
Grace helped me and took care of my…
Grace helped me and took care of my resignation with dignity and understanding
I never wanted to subscribe to your services.
May I please be refunded the funds debited against my account. I do not understand how I got to subscribe to your service. Thus happened while I was trying to oder an Uber Cab. Please refund me ans stop debiting my account as I am not interested in your services.
It was helpful and entertaining…
It was helpful and entertaining experience.I would encourage people to try it out
good costumer service very understanding and responsive
Recently, I mistakenly registered as a member of the educated.fun website. According to the terms and conditions, when I purchased an the VIP price, I became a member of educated.fun,best regard to Ms. Edith the escalation team management,because shes not only patiently explained the relevant terms to me but also applied for a refund for me! I'm really very grateful to the educated.fun customer service, especially to Ms. Edith for his great help!
I never heard of this website but I was…
I never heard of this website but I was charged a certain amount of money. I reached out to their support and wasn’t able to get any help and even insisted that I signed up. I told them I don’t wven know what your services are and surely I won’t be needing them. It was hard earned money and intended to use it as part of ny cousins funeral.
Thank you Grace for your help! Great you were so helpfull.
I was in shock when an amount was "stolen" from my creditcard.
When I got contact by chat with Grace about Educated Fun, it was very good to experience she took me ( 80 years old) seriousand offered a good soluti9n. I feel better again after the shock before. Thank you Grace.
They have been well mannered and perfect treatment of me
So far this company has been reasonably helpful and definitely not obstructive in any way they have given me clear statements of their intentions and carried out every thing they say they will do and I have confidence they will carry out everything they say they will do and I have to be patient and await for them to carry out what they have said they will do and I am happy with every thing they have said
agents are friendly
Thanks to the educated.fun' customer service
Recently, I mistakenly registered as a member of the educated.fun website. According to the terms and conditions, when I purchased an the VIP price, I became a member of educated.fun, which includes discounts and automatic recharge every 14 days, etc. The membership fee/recharge transaction is non-refundable. I communicated with the customer service staff via email. Mr. Jamal, the staff member, was particularly enthusiastic and understanding, because he not only patiently explained the relevant terms to me but also applied for a refund for me! I'm really very grateful to the educated.fun customer service, especially to Mr. Jamal for his great help!
You’re great & legit
Fraudulently charged my card
Fraudulently charged my card. I think they stole this data as I have no record of ever signing up with this company. STAY AWAY!
Mason was very helpfull
first I dont know how I subcribed to…
first I dont know how I subcribed to their app. second they upgraded me to "VIP" so they can get more money from me without my consent. And 3rd they dont refund me without rating them. what a scum!
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