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Rated 3 out of 5 stars

Hello, I’ve been trying to cancel my Digital Launchpad / Educate.io subscription but I haven’t received confirmation yet. As you seem very responsive on Trustpilot, I’m publishing my request... See more

Company replied

Rated 5 out of 5 stars

Educate is a great company and has helped me a lot in my journey. I wanted to mention especially Maria. She is the community manager of both Digital Launchpad and Agency Accelerator. She is always ope... See more

Company replied

Rated 5 out of 5 stars

The community is happy to help so you're not alone in your journey. The coaching calls are consistent. I like that the courses are also very detailed. It's also very important to know that you have... See more

Company replied

Rated 5 out of 5 stars

It was really good, was unexpected by the amount of detail put into the programs and how clean they were. Lots of other programs seem like scams and was sceptical with this one aswell but once I joine... See more

Company replied

Company details

  1. Educational Institution

Written by the company

Reforming the education system.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great programs and very informative

Great programs and very informative. Packed with knowledge and excellent coaches.

21 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi there,

Thank you for your feedback. We're happy to hear you found our programs informative and valuable.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

The response was very fast and useful 👌

The response was very fast and useful 👌

16 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi there,

Thank you so much for your feedback. We're thrilled to hear you found our response fast and helpful.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

Customer support

It is one of the best customer support SaaS services I could work with. And as someone who owns an IT company and has worked with many services, they blew me away.

14 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Bogdan,

Thank you for your feedback. We’re happy to hear that our support team stood out to you, especially given your extensive background in IT. We're here to help and always aim to provide the best service possible.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

The community is happy to help so…

The community is happy to help so you're not alone in your journey. The coaching calls are consistent. I like that the courses are also very detailed.
It's also very important to know that you have to be disciplined to complete the courses and actually put what you're learning to practice otherwise your dream of making your first 1000 dollars will just remain a dream.

12 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Victoria,

Thank you for your feedback. We’re thrilled to hear that you find value in our educational content and coaching calls and that the community has been supportive throughout your journey.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

The perfect spot for beginners…

The program was perfect for beginners and every one who want to level up, the community was great a motivational and challenging space.

9 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Aanss,

Thank you for sharing your experience. We're thrilled to hear that our educational content and community have been motivational and supportive for you. Creating a supportive space for beginners and those looking to level up is exactly what we strive for.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

Program well thought out and put…

Program well thought out and put together. Definitely helpful to those who are able to take advantage of its materials.

9 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Barlyn,

Thank you for your feedback. It's great to know you found our educational content well-structured and valuable. We’re here to support you every step of the way.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

Greatest Learning Platform

It is the greatest learning platform on the market with the fastest customer support. I would highly recommend.

8 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Keenan,

Thank you for your feedback. We’re glad you’re enjoying the platform. We look forward to continuing to support your growth.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

Love it 😍

Customer Service, AA, and DL is AMAZING! Recommend everyone to join

8 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Håkon,

Thank you for your feedback. Your satisfaction means the world to us, and we’re excited to continue supporting you on your journey.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

The response to my request on the…

The response to my request on the evening of 07/11/2024 is surprisingly abrupt and professional. The reply came back the same day at 12:45am my time - few hours after I posted my request - amazing!

7 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Kautu,

Thank you for your feedback. We’re happy to hear that our team was able to help you promptly.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

The Best Community

Its an amazing community with amazing people. They made me grow as an individual, professional and also as a leader. Thank you Educate!

5 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Pedro,

Thank you so much for your feedback. We’re happy to hear that our community has positively impacted your personal and professional growth. Supporting each other is what makes this community so special.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

They responded faster than me.

They responded faster than me.

5 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Greyson,

Thank you for your feedback. Providing quick and helpful support is our top priority, and your recognition means a lot.
See you in the community.

The Educate Team

Rated 1 out of 5 stars

I bought Educate for $1000 and got the…

I bought Educate for $1000 and got the choice to buy a coach with it for $500 extra, so I paid $1500 in total.
My coach was Storm Blight. We spoke for 3 months and out of nowhere he started ghosting me…
I then wrote an email to educate support. They told me that you have your coach for 6 months.
I didn’t knew that. They didn’t say it to me when I bought it for $500 extra. My coach (Storm Blight) even said he would stay with me for years.
I then asked educate support again what they could do to help me since this was totally unacceptable and they ghosted me as well.
I won’t recommend buying educate!!!
Bad service + you don’t know what you pay for.
Unacceptable!

25 October 2024
Unprompted review
Educate logo

Reply from Educate

Hey Gustavo,

Thank you for sharing your feedback, and we’re genuinely sorry that your experience didn’t meet your expectations.

To clarify, the additional $500 was for enrollment in the 6-Week Fast Track program with your coach, Storm. This program consists of six one-on-one calls with Storm over six consecutive weeks, designed to give you a strong start on your journey with us.

Storm went above and beyond by extending his guidance beyond the planned 6-week period to ensure you felt supported and had the foundation needed to move forward effectively. Once this additional support concluded, the scheduled coaching ended as originally outlined.

Our support team is here to assist you with any further questions or needs. If there’s anything we can clarify or help with, please feel free to reach out to us via email.

The Educate Team

Rated 5 out of 5 stars

quick communication

3 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Alexandra,

Thank you for your feedback. We’re happy to hear our team was able to help you promptly.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

Fast response and clear!

3 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi David,

Thank you for your feedback. We're glad to hear our support was fast and clear, that's exactly what we aim for.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

Flawless and quick

Response times on emails are very quick. Digital Launchpad so far seems to be very good and overall, not a single thing has gone even slightly badly.

2 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Kagan,

Thank you for your feedback. It's great to hear you've had such a positive experience with our customer support team and the Digital Launchpad.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

So fast

So fast, customer support like no other

1 November 2024
Unprompted review
Educate logo

Reply from Educate

Hi Lewis,

Thank you for your feedback. We’re thrilled to hear that you’re enjoying our fast customer support.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

I am very proud to be part of the family

Great resources, I am very proud to be part of the family.

31 October 2024
Unprompted review
Educate logo

Reply from Educate

Hi Kaloyan,

Thank you for your feedback. It's great that you feel proud to be part of the community and that you’re finding value in our resources.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

Nice support service and Quick return

I asked a quesion to one of their email's which they could just simply ignore but they returned instantly with a good explanation.
Thanks.

30 October 2024
Unprompted review
Educate logo

Reply from Educate

Hi there,

Thank you for your feedback. We’re glad to hear our team could respond quickly and provide a clear explanation.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

fast and helpfull reply

30 October 2024
Unprompted review
Educate logo

Reply from Educate

Hi Selena,

Thank you for your positive feedback. We’re glad you had a positive experience with our support team.
See you in the community.

The Educate Team

Rated 5 out of 5 stars

Fantastic customer support

I paid twice and they refunded the duplication immediately. Wonderful support!

30 October 2024
Unprompted review
Educate logo

Reply from Educate

Hi there,

Thank you for sharing your experience. Our support team is always here to make your experience smooth and positive.
See you in the community.

The Educate Team

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