Site is a little clunky/mid-2000s themed, but perfectly functional with all the features you could need. After submitting my enquires some members of the Edlets team reached out to me via email... See more
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See what reviewers are saying
Alana was so helpful, I was searching for accommodation to visit a friend, and stumbled on the website, she called minutes after I made an enquiry on the website and explained there was a big gig on i... See more
Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me kno... See more
Terrible website, fantastic staff. Unfortunately while booking overseas it can be hard to get these processed, and the website is extremely glitchy and unable to show you prices and other importa... See more
Company details
Information provided by various external sources
Accommodating People
Contact info
24 Forth Street, EH1 3LH, Edinburgh, United Kingdom
- 0131 510 0020
- bookings@edlets.com
- edlets.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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Edinburgh flat booking experience
Chatting to Alison was like chatting to a friend. She explained everything regarding the booking then we just chatted away about anything and everything. I'm sure she will help us out should there be any problems with the booking. Will update once booking etc all sorted out.....
Best booking site in Edinburgh
I am a landlord in Edinburgh and have been renting my apartments on the Edlets site for a number of years. They are very professional and helpful and I get many wonderful guest bookings through them.
Why can't all booking site be like Edlets?
The personal touch of a phone call
We had a great experience with edlets. I hadn’t heard of this company as I normally use Airbnb. They called me overseas to Canada to let me know of a great place that became available. The personal touch of a phone call made the process easy and reassuring. The place we stayed exceed our expectations. Highly recommend edlets.
Efficient and pleasant people
Fantastic company
Fantastic company. Great staff. Excellent customer service. Highly recommended!
The company is doing very well as I…
The company is doing very well as I contacted them last year I was so pleased and will contact them next year.
Edlets staff were very helpful and…
Edlets staff were very helpful and provided options quickly. Flat was reflected accurately in the ad and pictures. Landlady got back quickly about any issues.
Very disappointing with this…
Very disappointing with this “company”.They advertising flats which is booked already or not existing!
Waster of time!
I could not recommend a better…
I could not recommend a better experience when looking for a sublet in the Edinburgh area. Easy to use and the customer service was top notch!
We would reccomend Edlets to friends and relatives
This is the second time that we used Edlets. The service from Edlets has been very, very good. Any questions that were asked, were answered in a timely manner. Dan advised us, and suggested options. When we ran into difficulty, he phoned us and helped solve the problem. We would use them again, and would recommend Edlets to everyone
Avoid
They list flats as a available on airbnb that aren't available and haven't been for some time. Avoid.
Extremely responsive
Nick was extremely responsive and arranged our lodgings with short notice and on Good Friday, when everything was closing early. Email Correspondence was prompt and we enjoyed our stay.
Customer care
Excellent support from Ali in the office who found me the right property within minutes of being contacted
Thoughtful personal engagement
Thoughtful personal engagement. Called up to talk about the possible holiday lets.
This is a great service
This is a great service. Bot only are Edlets people very knowledgeable about properties and areas but they are also very friendly and approachable. They really listen to what your requirements are and deliver exactly what you need. Big shout out to Ali!
First class service from Edlets
I would highly recommend Edlets. Dan and Nick were the only agents that I felt were truly trying to find me a flat that fit all my criteria and they did. They gave a very personal service updating me on events and legislation that were affecting my search.
Helpful and friendly and efficient…
Helpful and friendly and efficient staff over the phone. Makes all the difference!
Customer service is second to none they…
Customer service is second to none they sorted me with accommodation within a couple of hours and staff were very friendly
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