Edlets Reviews 

1,208
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Site is a little clunky/mid-2000s themed, but perfectly functional with all the features you could need. After submitting my enquires some members of the Edlets team reached out to me via email... See more

Rated 5 out of 5 stars

Alana was so helpful, I was searching for accommodation to visit a friend, and stumbled on the website, she called minutes after I made an enquiry on the website and explained there was a big gig on i... See more

Rated 5 out of 5 stars

Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me kno... See more

Rated 4 out of 5 stars

Terrible website, fantastic staff. Unfortunately while booking overseas it can be hard to get these processed, and the website is extremely glitchy and unable to show you prices and other importa... See more

Company details

  1. Vacation Rental

Information provided by various external sources

Accommodating People


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,208)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Edinburgh flat booking experience

Chatting to Alison was like chatting to a friend. She explained everything regarding the booking then we just chatted away about anything and everything. I'm sure she will help us out should there be any problems with the booking. Will update once booking etc all sorted out.....

10 January 2024
Rated 5 out of 5 stars

Best booking site in Edinburgh

I am a landlord in Edinburgh and have been renting my apartments on the Edlets site for a number of years. They are very professional and helpful and I get many wonderful guest bookings through them.
Why can't all booking site be like Edlets?

8 January 2024
Unprompted review
Rated 5 out of 5 stars

The personal touch of a phone call

We had a great experience with edlets. I hadn’t heard of this company as I normally use Airbnb. They called me overseas to Canada to let me know of a great place that became available. The personal touch of a phone call made the process easy and reassuring. The place we stayed exceed our expectations. Highly recommend edlets.

6 December 2023
Rated 5 out of 5 stars

We would reccomend Edlets to friends and relatives

This is the second time that we used Edlets. The service from Edlets has been very, very good. Any questions that were asked, were answered in a timely manner. Dan advised us, and suggested options. When we ran into difficulty, he phoned us and helped solve the problem. We would use them again, and would recommend Edlets to everyone

12 June 2023
Rated 1 out of 5 stars

Avoid

They list flats as a available on airbnb that aren't available and haven't been for some time. Avoid.

23 May 2023
Unprompted review
Rated 5 out of 5 stars

Extremely responsive

Nick was extremely responsive and arranged our lodgings with short notice and on Good Friday, when everything was closing early. Email Correspondence was prompt and we enjoyed our stay.

7 April 2023
Rated 5 out of 5 stars

Customer care

Excellent support from Ali in the office who found me the right property within minutes of being contacted

11 April 2023
Rated 5 out of 5 stars

This is a great service

This is a great service. Bot only are Edlets people very knowledgeable about properties and areas but they are also very friendly and approachable. They really listen to what your requirements are and deliver exactly what you need. Big shout out to Ali!

20 March 2023
Rated 5 out of 5 stars

First class service from Edlets

I would highly recommend Edlets. Dan and Nick were the only agents that I felt were truly trying to find me a flat that fit all my criteria and they did. They gave a very personal service updating me on events and legislation that were affecting my search.

17 March 2023

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