Edinburgh Audiology Rehab Reviews 

49
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Dawn was so patient with my son and really accommodating as we were not able to complete one of the tests so had to arrange to come back. Dawn was so friendly and really put me at ease as a worried pa... See more

Rated 4 out of 5 stars

Edinburgh Audiology Rehab provided fantastic service! Dawn was professional, kind, and thoroughly explained everything during treatment. From ear cleaning to hearing-related advice, the care was excep... See more

Rated 5 out of 5 stars

Dawn was very patient with my son who was initially agitated with having a hearing test. She explained tips and suggestions for us to try at home which led to a successful test and diagnosis at a foll... See more

Rated 5 out of 5 stars

I would highly recommend Edinburgh Audiology Rehab. My mum was almost completely deaf caused by a blockage of ear wax. Due to covid, the GP couldn’t syringe her ears and she was miserable. I contacted... See more

Company details

  1. Health & Medical

Information provided by various external sources

Private audiology clinic for those with hearing or balance conditions. Clinics based in Roslin, Midlothian and Peebles in the Scottish Borders. Offering hearing assessments, ear wax removal, tinnitus therapy, balance rehabilitation, sound sensitivity clinic, discrete digital hearing aids and training courses for professionals


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4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.7

All reviews

(49)

1 review in the last 12 months

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Rated 5 out of 5 stars

Would highly recommend Dawn

Dawn was so patient with my son and really accommodating as we were not able to complete one of the tests so had to arrange to come back. Dawn was so friendly and really put me at ease as a worried parent. She also gave me loads of really good advice and information. Would highly recommend,

26 September 2025
Unprompted review
Rated 4 out of 5 stars

Edinburgh Audiology Rehab provided…

Edinburgh Audiology Rehab provided fantastic service! Dawn was professional, kind, and thoroughly explained everything during treatment. From ear cleaning to hearing-related advice, the care was exceptional. They created a relaxed environment, easing concerns for both children and adults. The personalized follow-up suggestions were helpful too. Highly recommend for audiology needs. Four stars for their attentive and supportive approach.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, highly recommend. I have been meaning to write this review for some time. My daughter who is 11 has had ongoing issues with her ears for a few years and the GP can never see her ear drum due to the wax build up, ear infections on holiday and nothing seemed to help. Dawn made my daughter at ease straight away and due to the severity of the wax build up she suggested further oil before trying again. Second time lucky and ive never seen anything like it in my life. I couldn't believe what came out my daughters ears. My daughter could suddenly hear again and kept asking us all to stop shouting. Five star service and such a lovely manner. Dawn went on to help us order ear plugs for swimming on holiday as well as suggest ongoing monthly maintenance that we can carry out at home to stop this issue happening again. I cant thank Dawn enough for helping my daughter. We fly on holiday next week so hopefully no ear infections this time!

1 April 2024
Unprompted review
Rated 5 out of 5 stars

My Left Ear

Can say enough about Edinburgh Audiology Rehab so helpful with a relaxed service. I woke up one morning to find my right ear had simple stopped working and to this day nobody knows why, now with my left ear damaged from birth hearing was almost nil. Next move was NHS but help would be at least 6 months away so lucky for me a friend suggest Edinburgh Audiology Rehab and I'm so glad I made that call, quick appointment followed by great treatment and help in selecting the hearing aid that suits me, I may have lost my right ear but now have a great left ear.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Ear wax removal for children

Date given on review is approximate - Unreservedly recommend this. My boy is 10 years old and, no matter what we tried, his ears seemed to be blocked with wax. Drops did not really help. Could not find anywhere that would look at kids ears. Booked an appointment here for his ears to be checked. They were very blocked (no 'parent of the year' award for me then!) Dawn was able to reassure my boy and remove an embarrassingly large amount of wax. Transformational is not the word - well, it actually is the word. He could now hear perfectly and felt very relieved. Would not hesitate to recommend and use again. Though in the nicest possible way, i hope we don't have to :-)

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Linda

Dawn was just so lovely and kind. Explained what she was doing from start to finish when cleaning my ear. Professional at all times, I will never go anywhere else. Thank you Dawn

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

Professional and friendly
Dawn as professional and friendly as ever, resolving the problem of ear wax blockage quickly, efficiently and without any discomfort.
Thanks (again!)

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent with young children

Dawn was very patient with my son who was initially agitated with having a hearing test. She explained tips and suggestions for us to try at home which led to a successful test and diagnosis at a follow up visit. We have been able to take the report she produced to an ENT consultant who is able to treat with no further tests needed which has given us clarity and helped speed up the treatment process. Would highly recommend.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Visited the Edinburgh Audiology dept…

Visited the Edinburgh Audiology dept for treatment for continual dizziness and Dawn completed the epley manoeuvre. Taking only a few minutes at the clinic, within 2 days I was back to may normal self and no more dizziness. A great relief after weeks of constant and unpleasant dizziness. Highly recommend

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Recommeneded

Bev was very easy to talk to, reassuring and knowledgeable in helping me in my early days of tinnitus. Her advise and information sent have been very helpful. Highly recommended.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service and person

Thank you to Dawn for her kindness and help. Very great supportive person and service.
Tinnitus sufferer and have had great help and care
Highly recommend reaching out for anything you are needing support with.
Very greatful for Dawns genuine care and help. Thank you
Steven

6 October 2023
Unprompted review
Rated 5 out of 5 stars

I contacted Bev specifically around Misophonia

I contacted Bev specifically around misophonia. This is not something that many people specialise in but Bev is the real expert. The sessions, guidance, advice, follow ups and documentation are extremely helpful and I am happy to say I cope a lot better now with the support of Bev.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

I have been suffering from severe tinnitus

I have been suffering from severe tinnitus since an ear infection and the Scottish NHS have been no use. I am very happy to give an excellent review for EAR, everything was explained clearly and made sense, and the suggested treatment approach has definitely helped. Highly recommended.

29 April 2023
Unprompted review
Rated 5 out of 5 stars

Child's hearing test

Dawn was so patient with my daughter. She eased her anxieties and went above and beyond to test her hearing to ensure we were able to get a clearer picture of what was going on after years of being passed from pillar to post in the NHS. It was extremely helpful speaking to Dawn who is highly knowledgeable and we found the whole experience extremely informative and reassuring. My only regret is that we did not do it sooner.

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Very professional service

Thank you to Dawn for dealing with my husband and me yesterday. I was a bit apprehensive as I hadn't had wax removal before, but I needn't have worried, it was quick, painless, professional, highly recommend!

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

After a traumatic time of illness which included a symptom of pulsatile tinnitus I was referred to EAR by my ENT consultant. The service I received from Bev was absolutely outstanding and I can’t thank her enough. She saved my sanity. She was so professional, compassionate, understanding and patient with me as I was finding it difficult getting used to wearing hearing aids/finding the most suitable ones for me along with trying to deal with ongoing illness issues. Bev went that extra mile to help me with my hearing aids out with her clinic times and I am so grateful to her for doing this for me.

I would 100% recommend EAR, absolute excellence service from them. So professional but also so compassionate and caring towards the individuals needs.

Thank you Bev for all you have done for me.🥰

17 August 2022
Unprompted review
Rated 5 out of 5 stars

The Edinburgh Audiologist Clinic made…

The Edinburgh Audiologist Clinic made all the difference these past few months in my experience with dizziness. The advice Dawn gave me down the phone I could honestly say, made all the difference between a month of looping anxiety and feeling like there was hope. The appointment itself was relaxing and informative, Dawn had plenty time for me which I was so grateful for being a chronic worrier! I knew from the first conversation that this was a person and a clinic, that cared about the patient over the profit, and I will be recommending this service to anyone in future!

20 March 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

First, very nice approach to the pacient, warm, which is very important to feel welcome and safe. Then, she knows what she is doing. We had a big issue with the wax for years and she managed to take it all out. Will definitely repeat when needed and will totally reccommend. :)

14 March 2022
Unprompted review
Rated 5 out of 5 stars

Very happy to post a positive Edinburgh…

Very happy to post a positive Edinburgh Audiology Rehab review. I worked with Bev from EAR in 2021 and found her to be very professional and knowledgeable. I would highly recommend Edinburgh Audiology Rehab.

13 January 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and professional service

I have an ongoing problem with a build of ear wax and I saw Dawn today for microsuction after reading all the favourable reviews of Edinburgh Audiology Rehab. She was incredibly friendly and put me at ease immediately. She was very knowledgeable about the problems I have been experiencing and I felt very relaxed as she carried out the procedure. I also feel reassured that I can follow up with her if I experience problems again in the future. I would definitely whole-heartedly recommend her if you suffer from a similar problem.

10 January 2022
Unprompted review

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