Edikted Reviews 

3,121
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,565 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of trendy, cute, and comfortable clothing options that easily fit different everyday occasions, school wear, and personal style preferences. Buyers also highlight the exceptionally fast, friendly, and helpful support team that resolves unexpected order issues, exchanges, and sizing questions promptly. Though some customers experienced frustrating delivery delays, unhelpful automated chatbots, and poor communication from support when attempting to track missing packages. A few reviewers were also dissatisfied with a noticeable decline in fabric quality and inconsistent sizing across different orders of the same items.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently expressing delight with the fashionable, cute, and... See more

Customer service

Customers had positive experiences with customer service, expressing deep appreciation for prompt email... See more

Response time

Clients share positive opinions on response time, highlighting prompt email replies, quick refunds, and fast... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight fast... See more

Quality

Users describe positive interactions with quality, noting that the items are very high quality, stylish, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love Edikted! Their clothes are so cute, trendy, and perfect for going out or putting together an everyday outfit. I’m always finding new pieces I want, and I love how many different styl... See more

Company replied

Rated 5 out of 5 stars

After placing my order, I noticed the wrong size was ordered. I emailed the company explaining my situation. They were very prompt in responding back. The entire situation was handled less than 24 h... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the EDIKTED team! I needed to make an exchange, and the communication was prompt, friendly, and efficient. They offered me a refund, and the entire process was resolved w... See more

Company replied

Rated 5 out of 5 stars

I’ve never bought from here until this summer and I love everything almost perfectly tall girl long legged friendly I’m 5’11/130lbs and between arms and my legs everything usually fits my normal sizes... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Women's Clothing Store

Written by the company

Edikted, is a Gen-Z-orientated online fashion brand, heavily influenced by pop culture, technology, and style. Our team is focused on delivering you the most coveted styles, from clothing to accessories, inspired by the top streetwear looks, modern-day muses, and runway trends. We believe that everyone deserves access to affordable trend-lead fashion at their fingertips, regardless of shape or size.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(3,121)

1,591 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the prices

Love the prices and the look of the clothes. Wish there was a store in the zip code area of 11746, my granddaughters would be in the store every day!

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Great haul

Shipments have gotten faster and my daughter loves all her clothes. They’re great for going out with her friends and the price is great

30 September 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Samantha, faster shipments and a happy daughter is a great combo to hear about. Thank you for sharing! - Edikted

Rated 5 out of 5 stars

I actually made an order twice so I…

I actually made an order twice so I reached out to costumer service, and I was able to cancel my order very easily, way more easy than most places, and I was very pleased!

18 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Melia, double orders happen to everyone! Glad canceling one was painless. - Edikted

Rated 5 out of 5 stars

Fast and easy shipping

Fast and easy shipping. I always go on edikted to get the cutest styles ever!

2 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Kennedy, cutest styles ever is our favorite review title. Thank you for coming back to shop with us! - Edikted

Rated 5 out of 5 stars

I💗Edikted

It was super easy to find things I wanted and super easy to order my stuff which is nice because some businesses are so complicated to order from and idk why🤍

18 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Anaiah, simple ordering was exactly what we were going for, so it's great to hear it landed. Thank you! - Edikted

Rated 5 out of 5 stars

I had a great experience with the…

I had a great experience with the EDIKTED team! I needed to make an exchange, and the communication was prompt, friendly, and efficient. They offered me a refund, and the entire process was resolved within just a couple of hours. As a Canadian customer ordering from the US, where shipping and delivery can take a little longer, I really appreciated how quickly and smoothly everything was handled. Excellent customer service — thank you for making the experience so easy and pleasant!

17 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Karina, thank you for your patience with cross-border shipping, and for the kind words. Happy the exchange and refund were wrapped up within a couple of hours. - Edikted

Rated 5 out of 5 stars

Customer service

Hi
The customer service works great! Quick response for emails, clear information and fast action. Thank you.

18 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Katarzyna, thank you for writing, we're glad the clear information and fast action came through. - Edikted

Rated 5 out of 5 stars

I incorrectly ordered on the website…

I incorrectly ordered on the website and sent an email to cancel the order. I'm the order was canceled and I was refunded for the order

15 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi there, mix-ups on the site happen, so glad the cancellation and refund went through smoothly. Thanks for letting us know! - Edikted

Rated 5 out of 5 stars

I had an issue to whereas I returned an…

I had an issue to whereas I returned an item at Macys and they credited me for the wrong item. When I went to return the second item, they said it was already returned, which it wasn’t. Customer service resolved my issue to my satisfaction. I really like wearing this brand and I’m very grateful that Edikted handled my issue with great service!

10 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Kristin, sorry about the mix-up with the other store, and thank you for trusting us to sort out your return. Glad it was resolved to your satisfaction! - Edikted

Rated 5 out of 5 stars

Great customer service!

Great customer service!! Will definitely buy from Edikted again!

15 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Madison, can't wait to see you back. Thank you! - Edikted

Rated 5 out of 5 stars

Speedy customer service

I placed my order then realised I wanted it shipped to a different address to keep a surprise for my daughter. My email was answered practically immediately and it was no hassle at all to change it. Great customer service

16 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi Jo, a surprise gift is worth protecting, so glad the address change was no hassle. Hope your daughter loves it! - Edikted

Rated 5 out of 5 stars

I love edikted

I love edikted! Their quality,pricing, and customer service is amazing!

15 October 2026
Unprompted review
Edikted logo

Reply from Edikted

Hi there, quality, pricing and support all rated well: that's a great start to our day. Thank you! - Edikted

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