Eddie Wright Car Supermarket Reviews 2,245

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and efficient approach, and the user experience is consistently highlighted as smooth and easy. However, some people were dissatisfied with the product, reporting issues such as unroadworthy vehicles, electrical faults, and undisclosed problems after purchase. Additionally, some reviewers were not happy with customer service, mentioning poor communication, aggressive sales tactics, and a lack of support for resolving post-purchase issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service, with many customers praising the helpfulness,... See more

Product

Consumers find product quality to be ambiguous. While many reviewers express satisfaction with their new... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process of buying... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise specific staff members for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mark made buying a car a very simple and easy experience. He explained all the processes in detail but without going overboard. He was very knowledgeable abd any questions we had were answered in fu... See more

Rated 5 out of 5 stars

We needed to buy an automatic as a first car and went to look at Eddie Wright. They have so mamy cars we asked the questikn and a sales man, Dave Burdett we extremely helpful, we settled on two cars,... See more

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more


Company details

  1. Used Car Dealer

Written by the company

Car Supermarket


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Purchased an Audi Q2 from Tom

Purchased an Audi Q2 from Tom. I am so happy with the customer service. Super respectful, friendly and patient when it come to me making our decision. Helped break down all the information for me in the simplest way possible even when it came to the part exchange as well. I will definitely recommend.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Dave Burdett was great to deal with

Dave Burdett was great to deal with.
Dave made buying/selling a car very easy.
Would recommend using Eddie Wrights to buy/sell. Hassle free no pushy sales gimicks, felt very relaxed and looked after.
Thank you Dave great service.

30 December 2025
Unprompted review
Rated 4 out of 5 stars

New car

Seen a car on line called same day to arrange a viewing and a test drive. Very helpful and clear from moment going in to purchasing the car. Would highly recommend to anyone.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Scunthorpe branch

Scunthorpe branch -

Bought car at start of December , best place I’ve bought a car from , the customer service is very comfortable and friendly not feeling like your being nagged or pushed , made it very easy and relaxing to buy a car , had several options and Mark who helped me find the right car for me and budget was nothing short of brilliant , highly recommend Eddie wright Scunthorpe & Mark is a top bloke .

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Dave burdett was 😊 great

Dave burdett was 😊 great. Not pushy, straight forward. Knew his stuff. A little bit of banter and a laugh. Was an absolute pleasure from start to finish. Top man, is a credit to the company. Shame he wouldn’t let me have his hull city mug but nobody is perfect 🤩

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Dave Burdett was very helpful. We have come back to Eddie Wright for a 2nd time because we trust them to sell us good cars.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Gary for an absolutely…

Thanks to Gary for an absolutely flawless purchase …
Gary Brown dealt with my purchase of a used car .. his sense of humour was comforting and made me feel at ease. A very caring and professional person is Gary, I felt reassured throughout the process that I was in safe hands.
I love my ‘new to me’ car and would not hesitate to return to Eddie Wright Car Supermarket in the future. A fair deal for my old car was given and I’m a happy satisfied customer.
Thank you again Gary … Jane Wheatley.

3 December 2025
Unprompted review

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