From the moment that Richie & Connor arrived they was polite, considerate & very hard working. The whole process was very smooth and both men made sure everything was clean and tidy before they left.... See more
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Review summary
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Company details
- Window Installation Service
- Aluminum Supplier
- Door Supplier
- Double Glazing Installer
- PVC Windows Supplier
- Window Supplier
Written by the company
With over 20 years of experience in the glazing industry, EcoReflect Windows is a premier provider of high-quality double glazing, doors, and conservatories across London, the South East, and surrounding areas. We’ve built our reputation on a foundation of expert craftsmanship and local trust. We understand the unique architectural styles of our region and provide bespoke solutions that enhance both the beauty and the thermal efficiency of your property. When you choose EcoReflect, you’re choosing 20 years of proven reliability and a commitment to a greener, warmer home.
Contact info
167-169 Great Portland Street , W1W 5PF, London, United Kingdom
- 0800 043 6010
- Sales@ecoreflect.co.uk
- ecoreflect.co.uk
4.6
Excellent
145 reviews
Replied to 20% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding service
20 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Margaret
Thank you for your wonderful feedback! We're delighted to hear that you experienced outstanding service. Your support motivates us to keep delivering our best. We look forward to serving you again soon!
Regards
EcoReflect
Reply from EcoReflect Windows Direct
Hi Linda
Thank you for your feedback! We're glad to hear you appreciated our team's politeness and the quality of work. Your satisfaction is important to us, and we look forward to serving you again!
Regards
EcoReflect
Charlie Budden has been amazing
Charlie Budden has been amazing, highly recommend 👌
24 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Charlotte
Thank you so much for your kind words! We're thrilled to hear that Charlie has made such a positive impact. Your recommendation means a lot to us! If you need anything else, feel free to reach out.
Regards
EcoReflect
0 star if I can give
0 star if I can give. Sales person come through at 8pm for an appointment booked for a hour. He end up seating in our dinning room until 10pm and kept calling his manager to negotiate a good price for us. A quote for £25k dropped down to 6k magicly, even deposit was dropped from 50%to 10%, all this work with no quotation but money upfront. Please be aware. You won't be able to recover the money by the bank for sure
25 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Jia
Thank you for your feedback. We want to clarify that your experience does not reflect our standard practices. Our sales representatives are trained to provide accurate pricing and transparent quotes, and we do not engage in any misleading negotiations.
The deposit structure is clearly communicated during the process. We strive to ensure all customers feel informed and confident in their decisions. If there are any outstanding concerns, we invite you to contact us directly so we can address them. Thank you for bringing this to our attention.
Regards
EcoReflect
Was a great company to work with and…
Was a great company to work with and loved my experience. I would highly recommend these windows and doors
26 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Adam
Thank you so much for your lovely 5-star review! 😊 We're thrilled to hear that you had a great experience working with us. Your recommendation means a lot, and we’re glad you loved your new windows and doors. If you need anything else in the future, don’t hesitate to reach out!
Regards
EcoReflect
Great company highly recommend 👍🏻
18 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Andy
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience and appreciate your recommendation. Your support means a lot to us! 👍🏻
Regards
EcoReflect
Greate service
Greate service. Installed windows really fast. Explained everything I wanted.
16 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Ankar
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you were satisfied with our service and that the window installation was quick and clear. Your feedback motivates us to keep delivering the best experience possible. If you need anything else in the future, don’t hesitate to reach out!
Regards
EcoReflect
Reply from EcoReflect Windows Direct
Hi Jenna
Thank you for the fantastic review! We truly appreciate your recommendation and are glad to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future!
Regards
EcoReflect
Reply from EcoReflect Windows Direct
Hi Alfie
Thank you for your positive feedback! We're glad to hear you think highly of us. Your support is greatly appreciated, and we look forward to serving you again!
Regards
EcoReflect
Reply from EcoReflect Windows Direct
Hi Charlie
Thank you for the wonderful review! We truly appreciate your recommendation and are thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future!
Regards
EcoReflect
Brilliant service
Excellent company, really helpful and effective. Windows look excellent and installation was simple and professional by the team. A great transformation!
5 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Luke
Thank you so much for the 5-star review! We're delighted to hear that you found our team helpful and that the installation went smoothly. It’s wonderful to know the new windows have transformed your space! Your feedback means a lot to us, and we look forward to assisting you again in the future!
Regards
EcoReflect
Great company
Great company. I would highly recommend. The staff are very friendly and helpful providing all information. They go above and beyond.
25 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Lisa
Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with our friendly and helpful staff. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to serving you again in the future!
Regards
EcoReflect
Reply from EcoReflect Windows Direct
Hi Chris
Thank you for the wonderful review! We truly appreciate your recommendation and are glad to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again!
Regards
EcoReflect
Great company
Great company, helped massively and have recommended to close friends and family
25 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Louis
Thank you so much for your kind words! We're thrilled to hear that we could help you and that you've recommended us to your friends and family. Your support means the world to us, and we look forward to serving you and your loved ones in the future!
Regards
EcoReflect
I would highly recommend this company
I would highly recommend this company. Very good company.
5 January 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Michael
Thank you for the 5-star review! We truly appreciate your recommendation and are glad to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again!
Regards
EcoReflect
Really friendly staff and that did a…
Really friendly staff and that did a top quantity job in replacing my grandmas windows all for a really good price.
20 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi
Thank you for the thoughtful review! We're delighted to hear that our friendly staff did a great job replacing your grandma's windows and that you found our pricing to be fair. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!
Regards
EcoReflect
Would 100% recommend this company great…
Would 100% recommend this company great work amazing workers
25 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Joanne
Thank you for the wonderful review! We're thrilled to hear that you would recommend us and that you were pleased with our team's work. Your support means a lot to us, and we look forward to serving you again!
Regards
EcoReflect
Excellent service
I had dealt with someone called Charlie who handled my queries with ease and made the whole call creditable and made me understand what I wanted and needed.
Really good company which I would recommend
25 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Marcus
Thank you for the 5-star review! We're so glad to hear that Charlie was able to assist you effectively and make your experience positive. Your recommendation means a lot to us, and we truly appreciate your feedback. We look forward to serving you again!
Regards
EcoReflect
Very great service from start to…
Very great service from start to finish, polite, efficient and great results, highly recommend :)
25 March 2026
Unprompted review
Reply from EcoReflect Windows Direct
Hi Fran
Thank you for your kind words! We're thrilled to hear that you had a great experience from start to finish. Your recommendation means a lot to us, and we appreciate your support. We look forward to serving you again! 😊
Regards
EcoReflect
Reply from EcoReflect Windows Direct
Hi Veronica
Thank you for the recommendation! We truly appreciate your support and are glad to hear you had a positive experience. If you or your friends need anything in the future, we're here to help!
Regards
EcoReflect
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