Very reactive team of this company (DESGUACE LOS SANTOS in Spain) Difficult for them because delivery in other countries than Spain (I live in France) was not yet established. They did what 2 do... See more
Company replied
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See what reviewers are saying
The actual item's condition was according to expectations. It was a pair of silver roof rails with minor scratches on the metal, but nothing noticeable from a distance. The plastic and rubber seal pa... See more
Company replied
Avoid, their customer service after sale is non existing even if you write in spanish they still won't give a f... I've tried to contact withing the 15 days gap the customer service to return the... See more
Company replied
The people from ecooparts promptly and kindly answerd all my questions. The vendors also gave feed-back to my inquiries. They ship internationally. And most importantly, the part that I bought works... See more
Company details
- Used Auto Parts Store
- Auto Parts Market
- Auto Parts Store
- Car Accessories Store
- Car Equipment Accessories Store
Written by the company
Ecooparts somos un marketplace online especializado en recambios usados para coche, procedentes exclusivamente de desguaces legales y Centros Autorizados de Tratamiento (CAT). Conectamos tanto a particulares como a profesionales con una amplia red de desguaces autorizados que publican y gestionan directamente la venta de sus piezas recuperadas. Nuestra plataforma reúne más de 8 millones de piezas de segunda mano para automóviles, incluyendo motores, cajas de cambio, centralitas, faros, retrovisores, puertas, paragolpes y todo tipo de componentes mecánicos y eléctricos. Cada recambio es desmontado y clasificado por especialistas del sector, garantizando su procedencia legal y fomentando un mercado transparente de piezas reutilizadas. Ecooparts funciona como un entorno digital seguro, claro y estructurado, donde cada desguace colaborador gestiona sus propios productos: establece precios, promociones, métodos de pago y condiciones de envío. La compraventa se realiza directamente entre comprador y vendedor, favoreciendo una experiencia transparente y eficiente. Además, ofrecemos atención al cliente propia para acompañar a los compradores durante todo el proceso, así como una herramienta de chat interna que permite comunicarse directamente con los vendedores antes de finalizar la compra. De esta forma, los usuarios pueden resolver dudas sobre compatibilidades, plazos de envío, estado de la pieza o cualquier detalle técnico relevante, reduciendo errores y aumentando la confianza. Impulsamos la economía circular en el sector de la automoción, promoviendo la reutilización de piezas y contribuyendo a reducir el impacto ambiental frente a la fabricación de recambios nuevos. Apostamos por un modelo de consumo más sostenible, accesible y eficiente. Nuestro objetivo es facilitar la búsqueda de recambios usados fiables, económicos y verificados, ofreciendo una experiencia de compra intuitiva, organizada y orientada a la confianza. En Ecooparts trabajamos para que encontrar piezas de desguace online sea rápido, seguro y profesional.
Tu confianza es nuestra prioridad
Indica tu número de pedido para poder identificar tu compra
En Ecooparts sabemos que comprar un recambio usado online requiere seguridad y tranquilidad. Por eso trabajamos únicamente con desguaces legales y autorizados, garantizando la trazabilidad y procedencia de cada pieza. Todas las piezas cuentan con garantía según la normativa vigente y las condiciones de cada producto, ofreciendo soluciones confiables ante cualquier incidencia. Además, nuestro equipo de atención al cliente y chat interno con vendedores, está disponible para ayudarte a resolver dudas sobre compatibilidades, estado de la pieza o plazos de envío antes de finalizar tu compra. Impulsamos la economía circular y promovemos la reutilización de piezas, pero sobre todo trabajamos para que cada compra sea rápida, segura y con total confianza.
Contact info
4.2
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Website very helpfull and immediately…
Website very helpfull and immediately found help from customer care when needed
13 February 2026
Reply from Ecooparts
Thank you for your feedback! We’re glad you found our website helpful and that our customer care was able to assist you promptly. We appreciate your trust!
Satisfied customer
I've shopped here several times, and I've always been very satisfied.
1 February 2026
Terrible
Terrible. I made a purchase and received order confirmation. An hour later I received an email canceling the order without any justification and they won't refund the €79. It has to be a scam.
29 January 2026
Reply from Ecooparts
Hello Nuno, could you please contact us at customerservice@ecooparts.com and made sure to send the order number? We will do everything we can to make sure you recieve your refund. We are very sorry for any inconvenience caused
Everything went perfectly
Everything went perfectly. Communication was clear. Delivery from Spain to Germany was very fast.
30 January 2026
Good service
26 January 2026
My part still hasn't arrived.
13 January 2026
Reply from Ecooparts
Good afternoon,
I have contacted the seller to request information regarding the status of your order. We noticed that there have been no updates since January 24th.
Please reach out to us at customerservice@ecooparts.com
so that we can assist you further.
Me ha gustado mucho esta empresa
Me ha gustado mucho esta empresa. Hice un pedido de una llanta de aleación y la enviaron muy rápido, estaba empaquetada de forma excelente, el paquete llegó de España a Estonia en 4 días laborables, ¡muy rápido y además con envío gratuito! La llanta es exactamente como en la foto. El producto corresponde a mis expectativas, la empresa es fiable y la recomendaré a mis amigos. ¡Gracias!
I really liked this company. I ordered one alloy wheel, they shipped it very quickly and packed it excellently; the parcel arrived from Spain to Estonia in 4 working days, very fast and with free delivery! The wheel is exactly as in the photo. The product matches my expectations, the company is reliable and I will recommend it to my friends. Thank you!
23 January 2026
Horrendous experience
Awful experience …
Sent wrong part saying was my fault don’t answer calls they tell you that !
Attitude and customer service appalling still waiting a month later for a refund and still chasing money for postal !! Lies galore worst service ever ! Avoid at all costs
They will now write rubbish as I then can’t respond
Honestly the worst experience I have ever had
Still no refund and cheeky e mails from a junior saying she was the manager ??
Would never recommend to anyone
And 0 stars !!!
24 January 2026
Unprompted review
Reply from Ecooparts
We are very sorry for the inconvenience you have experienced. Please contact us with your order number, and we will assist you as quickly as possible
tutto come da descrizione
The product arrived on time, well packaged. The item was a little dirty, but that was visible in the photos, so there's nothing negative to say. When I have another opportunity, I'll definitely buy from this store again.
11 January 2026
Dear all,
Dear all,
yesterday i exchanged the spare-part what I ordered from you, but it is not working.
I did not order wrong part, i do not need thisone.
I would like to ask you to send back the money.
19 December 2025
Reply from Ecooparts
We’re very sorry to hear about your experience and sincerely apologize for the inconvenience. If you need to contact the seller regarding this issue, please reach out to us and we’ll be happy to assist you.
Everything is great and fast 👌
8 January 2026
Well organised.
11 December 2025
Excellent quick delivery good parts…
Excellent quick delivery good parts will use again
11 December 2025
Just what i needed and fast
29 November 2025
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