Booking process: Everything seemed easy peezy until. I tried moving to the payment processing phase. Their system kept saying payment declined over and over. But actually it took my payment... See more
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Check in took a while because of Mastercard insurance coverage had my husband's name on it and i had put my credit card number on the certificate (didn't realize that our joint credit card had two dif... See more
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Booking with Economy Booking was not friendly however the rental company was excellent in helping make the necessary changes that Booking wasn’t able nor were too friendly. Personnel from abroad do no... See more
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SCORE WOULD HAVE BEEN 100% IF THE CAR HIRE FIRM WAS AWARE OF THE INSURANCE THROUGH THEIR BOOKING SYSTEM. OTHERWISE A GOOD DEAL.
Company replied
Company details
About EconomyBookings
Written by the company
Book Your Next Car Rental
with EconomyBookings
EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries.
As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip.
EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return.
The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction.
EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.
We Make Car Rentals Easy and Cheap for You
Written by the company
- Your Opportunity to Save
- Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
- Where Booking Meets Simplicity
- Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
- Experience You Can Rely On
- Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.
Contact info
1 Meistaru Street, Valdlauči, LV-1076, Rīga, Latvia
- 66 776 777
- economybookings.com
4.4
Excellent
151K reviews
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GOOD BOOKING PROCESS
5 August 2026
Reply from EconomyBookings
Hi Sakthivel,
A good booking process is a nice thing to hear about — thanks for sharing it. Glad the steps felt straightforward on your side. Whenever the next trip comes around, we’d be glad to have you back.
Ethan Carter
Feedback Manager
Abusive and Insensible Company. Avoid at all costs
I rented and pre paid 7 days. Before rent started, I asked at the rental company desk to reduce to 3 days. I was told it was ok and I would receive a reimbursement; however when car was returned, I received nothing. Exonomybookings only replied the first time (clearly with an automated email) that they would not reimburse and when I asked to talk to a manager, did not reply anymore. This is an abusive, insensible attitude. 60% pf my money taken for something I did not use. This is not a serious company.
5 August 2026
Unprompted review
Reply from EconomyBookings
Hello, Guillermo,
Losing roughly 60% of the hire cost after changing a 7-day rental down to 3 days is a hard hit, and the automated reply followed by silence when you asked for a manager would feel like being left hanging. If the desk agreed to the shorter rental, the key point is what was actually recorded there — refunds for early returns or rental reductions are usually handled by the supplier and depend on written confirmation or return paperwork. If you want it checked against the booking record, our support team via the Help Center on the website can review the case; please send the booking number and any receipt or note from the counter.
Ethan Carter
Feedback Manager
clear and simple online booking process…
clear and simple online booking process the best I have come across for Car Hire
7 August 2026
Reply from EconomyBookings
Hi Peter,
A clear, simple online booking process is lovely to hear, especially when it stands out as the best you’ve come across for car hire. Thanks for letting us know — that kind of straightforward experience is exactly the sort of thing people hope for when they book. Wherever the next trip takes you, hope it’s just as easy.
Lisa Whitmore
Community Relations
Hire site is not at the airport
Friendly staff and quick service once at the site, but would have been helpful to know where the site actually is so you could go directly there if not arriving by plane.
1 August 2026
Unprompted review
Reply from EconomyBookings
Hi Bob,
Friendly staff and quick service at the site are good to hear — and not knowing where the place actually is before you travel there would be a nuisance, especially if you’re not arriving by plane. Thanks for flagging both; that practical bit about direct access is exactly the sort of thing that helps the next person. Wherever the next trip takes you, hope the route in is a little clearer.
Lisa Whitmore
Community Relations
easy to follow on page
7 August 2026
Reply from EconomyBookings
Hi Brendan,
Keeping the page easy to follow is a handy bit of feedback to receive. Thanks for flagging it — clear steps on page make the whole booking feel a lot less fiddly. Hope the next one is just as smooth.
Lisa Whitmore
Community Relations
THE WORST EVER CAR RENTAL COMPANY
THE WORST EVER CAR RENTAL COMPANY. THEY ARE ROBBING WITHOUT ANY HESITATION AND DO NOT WANT TO TALK TO PEOPLE TO FIX ANY PROBLEMS. NEVER USE THIS COMPANY FOR CAR RENTAL. I BOOKED A CAR BUT DID NOT USE IT AT ALL BUT THEY STILL CHARGED ME $35 FOR NOTHING.
26 July 2026
Unprompted review
Reply from EconomyBookings
Hello, Shavkat,
A $35 charge on a booking you never used is frustrating, and I can see why it felt like money taken for nothing. If the reservation was confirmed but not collected, that charge may have been a no-show or booking fee set out in the supplier terms rather than a charge for a car you actually used. EconomyBookings is a legitimate booking platform, but a charge like this still needs checking against the reservation record and the supplier’s conditions. If this is still unresolved, do drop a line to community@bookinggroup.com — include your booking number, the $35 charge shown on your statement, and any cancellation or confirmation emails.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Victor,
Glad the process felt easy — thanks for leaving that note. An easy booking can make all the difference, and it’s good to hear that came through for you. Wherever the next trip takes you, hope it goes just as smoothly.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hello, Myra,
Grateful you left this — “great thanks” is a tidy way to put it, and I’m glad the experience came across so cleanly. Little notes like this are always appreciated. Wherever the next trip takes you, hope it feels just as straightforward.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Sheila,
A good range of cars and an easy booking process is a pleasing thing to hear — thanks for sharing it. Hope the next trip is just as straightforward.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Justin,
Nice to hear the economy rental was easy to use, and that customer service was good as well — that’s a pleasingly straightforward result. Thanks for leaving the note; wherever the next trip takes you, hope it goes just as smoothly.
Lisa Whitmore
Community Relations
Don’t expect any help if something goes wrong
I booked my car rental through EconomyBookings, and the rental company’s security deposit was supposed to be returned within 28 days. It has now been over 3 months, and I still haven’t received my money.
EconomyBookings took my booking and my payment, but when the deposit wasn’t returned, they were no help in getting the issue resolved. I’ve had to chase repeatedly with no satisfactory outcome.
If you book through EconomyBookings, don’t expect them to stand behind their customers when problems arise. I’ll never use them again.
9 May 2026
Unprompted review
Reply from EconomyBookings
Hello, Khan,
Three months waiting for a deposit that was meant to come back in 28 days is a long stretch, and it’s not a small amount to have tied up. Deposits are usually handled by the rental supplier rather than EconomyBookings, and the release timing depends on the supplier’s own process — so the money won’t always come back through the booking platform. If the 28-day timeframe was given in writing, that’s the key detail to keep with the case.
If this is still unresolved, do send your booking number, the supplier name, and any proof of the promised return to community@bookinggroup.com, and the team can look at the specifics.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Hajar,
Grateful you left this, Hajar — “professional staff” is a fine thing to hear, and I’m glad the experience was a good one. It’s always nice when the people at the desk leave that sort of impression. Hope the next trip feels just as straightforward.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Maurice,
Nice of you to leave a note. Great prices and an easy booking are a nice combination — glad that came through for you. Hope the next trip comes together just as neatly.
Lisa Whitmore
Community Relations
Very easy process
6 August 2026
Reply from EconomyBookings
Hi Sally-Anne,
A very easy process is a pleasing thing to read — thanks for taking the time to leave that note. Glad it all came together smoothly for you. Wherever the next trip takes you, hope it stays just as straightforward.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Zdenek,
A smooth search and smart tips while you were looking around is a very pleasing combination to hear. Thanks for taking the time to leave that note — glad those small details helped. Wherever the next trip leads, hope it feels just as straightforward.
Lisa Whitmore
Community Relations
no option for Booster seat .
no option for Booster seat .. not sure from where I will get that
6 August 2026
Reply from EconomyBookings
Hi Amit,
A booster seat not being there as an option is a fair thing to flag — it’s the sort of detail you need sorted before you travel. These extras are usually handled by the rental supplier, and availability can vary by location and car type; if it wasn’t shown during booking, it may simply not have been offered by that supplier for this reservation. If you’re still planning the trip, it’s worth checking directly with the supplier before pickup so you know whether they can provide one.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Hameed Rahma,
Glad you found the services and rates excellent — that's a neat combination to come away with. Thanks for leaving a note; it means a lot. Wherever the next trip takes you, hope it all stays this straightforward.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Nessim,
Thanks for leaving this — “great” is a pleasingly direct verdict, and I’m glad the booking came through that way. Nice of you to take a moment to share it.
Lisa Whitmore
Community Relations
Easy and good price
6 August 2026
Reply from EconomyBookings
Hi Jon,
Easy booking and a good price is a very pleasant combination to come away with. Thanks for sharing it — that’s the kind of note that tells us the important bits landed well. Wherever the next trip takes you, hope it’s just as straightforward.
Lisa Whitmore
Community Relations
Really easy
6 August 2026
Reply from EconomyBookings
Hi Steffen Mathias Knudsen,
It’s nice when the booking stays that simple. Thanks for leaving the note — “really easy” is exactly the sort of thing we like to hear. Wherever the next trip takes you, hope it goes just as smoothly.
Lisa Whitmore
Community Relations
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