I signed up for the AGL $250 gift card Ozbargain offer on 26/11/2025. As the T&C stated that the GC will take up to 4 months to arrive, I waited until late March and contacted Econnex. After a... See more
Company replied
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See what reviewers are saying
Econnex is a legit Australian comparison platform that helps users find and switch electricity, gas, internet, and mobile plans. It’s free to use, simple, and convenient. However, it doesn’t compare e... See more
Company replied
I’ve used econnex multiple times to compare and switch utilities to get better deals. Always been an easy process using their website to switch. In fact it’s almost easier than going through the utili... See more
Company replied
Had an excellent experience with Econnex! The comparison process was fast and simple—I was able to find a great energy plan within minutes. Switching over was seamless and stress-free. Their customer... See more
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Company details
Written by the company
Econnex is an Australian-owned comparison platform helping individuals, businesses, and households explore and compare services such as electricity, gas, internet, mobile, solar, credit cards, personal loans, and more. We partner with a range of trusted providers to offer transparent information so you can make informed decisions with no promoted listings or biased recommendations. Our platform is 100% online, secure, and designed to simplify switching. Whether you're looking to save on your bills or find a plan that better suits your needs, Econnex helps you compare, switch, and save - easily.
Contact info
Level 18/570 George St, 2000, Sydney, Australia
- 1800013000
- support@econnex.com.au
- econnex.com.au
4.0
Great
45 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Easy switch online
Easy switch online with sufficient comparison details. Promised gift of $250. Will see the result later.
28 March 2025
Unprompted review
Reply from Econnex
Thank you for your feedback! We're pleased to hear the online switch process was easy and the comparison details were helpful. If you have any questions about the gift card or need support, feel free to reach out—we're here to help!
Scam company
Scam company that purchases your information from other vendors. Do not stay on the phone with them.
25 March 2024
Unprompted review
Reply from Econnex
We’re sorry to hear that you feel this way. We want to assure you that Econnex operates transparently and in full compliance with privacy laws, including the Privacy Act 1988 (Australia). We do not purchase personal information from third parties, and we only contact individuals who have engaged with us through legitimate channels.
If you have any concerns about how your details were obtained, we’d be happy to investigate further. Please feel free to reach out to us at support@econnex.com.au or 1800 013 000, and we’ll be glad to assist.
Fraudulently submitted a 2nd…
Fraudulently submitted a 2nd application in my name to energy provider WITHOUT my permission.
4 July 2023
Unprompted review
Reply from Econnex
We take this matter very seriously and sincerely apologize for any confusion or concern caused. Econnex operates under strict compliance with industry regulations, and we do not submit applications without a customer's explicit consent.
We would like to investigate this issue to understand what happened and ensure it is resolved. Please contact us at support@econnex.com.au or 1800 013 000 so we can review the details and assist you as soon as possible.
Econnex online electricity comparison - a con
I did an online comparison electricity suppilers via Econnex. Have to enter personal details, then got a pushy call telling me I had two options, the best with my current retailer. It wasnt the best, I indicated that and that I would not make a decision over the phone. I requested they email me comparison details, they didn't. Got another call, same thing, still no email. They are only after a referral fee, and dont recommend the best retailer. Note their advice "This Econnex Comparison platform is powered by CIMET Sales Pty Ltd ABN 72 620 395 726. We do not compare all brands in the market, or all products offered by all brands. At times certain brands or products may not be available or offered to you. If you proceed with a retailer plan through the Econnex Comparison platform; Econnex Comparison, CIMET Sales and CIMET Sales partners may each receive a referral fee."
23 September 2023
Unprompted review
Reply from Econnex
Thank you for sharing your experience. We sincerely regret any frustration caused and appreciate the opportunity to clarify how our comparison platform works.
Our goal is to provide a convenient way to compare electricity plans based on the information available from our partnered retailers. While we do not compare every provider in the market, we strive to present competitive options tailored to your needs. Transparency is important to us, which is why we disclose how our platform operates, in our terms and conditions.
We apologize if our follow-up calls felt persistent, and we respect your decision to take your time before making a choice. We’d be happy to ensure you receive the comparison details you requested—please contact us at support@econnex.com.au or 1800 013 000, and we will make sure your concerns are addressed.
Received a cold call today
Received a cold call today, have never heard of the company. I told them I was not interested in solar at the moment and he started to become a bit pushy. Would not stop trying to sell to me even though I said many times I'm not interested. I ended up hanging up on him. Cheers.
3 June 2020
Unprompted review
Reply from Econnex
Thank you for your feedback. We understand that receiving an unexpected call can sometimes be inconvenient. Our team reaches out to inform customers about available options, and we always aim to have respectful and helpful conversations.
We appreciate you sharing your experience, and we will ensure our team remains mindful of customer preferences. If you ever wish to explore energy or solar options in the future, we’d be happy to assist at your convenience.
Wishing you a great day!
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