The window units that were replaced were great and the fitters were fast and cleared up after them. The sales person who called initially sold me a package, clean the upvc frames and refurbish windo... See more
Company replied
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We're happy with the work so far and we plan to have the rest done in the near future. The customer service team have been great. The only problem we're having is with the sales team that know my fat... See more
Company replied
The gentlemen were lovely. Clean and tidy. The windows look amazing but i changed the colour of the frames, this meant that where there was some stone missing from around the window which i hadn't not... See more
My parents had 2 upstairs windows fitted, the 2 men were pleasant and worked well. Clean and tidy and their work looks good. The next day my parents, both 89, got a call to say an inspection neede... See more
Company replied
Company details
Written by the company
Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 66 Paul Street, London EC2A 4NA. Freephone number: 0800 802 1250.
Contact info
United Kingdom
- 0800 802 1250
- ecohaus.solutions
3.5
Average
127 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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GLASS REFURBISHMENT
VERY SATISFACTORY WORKMANSHIP STARTING WITH INITIAL SURVEY THROUGH TO INSTALLATION.
POLITE, FRIENDLY PERSONNEL ARRIVED AS EXPECTED ON TIME AND DATE GIVEN.
20 January 2026
Reply from Eco Haus Solutions
Thank you Edna for taking the time to write your review, we're happy to read that your experience of our process was very good from start to finish, and our installer Dan and the team were prompt in doing a good job for you.
All the best,
Eco Haus
www.EcoHaus.Solutions
Well made windows
Well made windows. Fitting service good.
Window fitters wore over shoes to protect our carpets. They also cleaned up afterwards & took all the debris away..
Well pleased. They are coming back to fit another window. I'm sure I'll get the same good service.
16 December 2025
Reply from Eco Haus Solutions
Thanks for your wonderful comments, we're happy to know you're impressed by our fitter Ken and the installation team and that things went well. We wish you all the best in 2026!
Best regards,
Eco Haus
www.EcoHaus.Solutions
Great customer service and fitters, but VERY pushy sales team
We're happy with the work so far and we plan to have the rest done in the near future. The customer service team have been great.
The only problem we're having is with the sales team that know my father has had 3 strokes and keep constantly ringing him to push him for more work to be done. They keep ringing him directly even after his number has been taken off the system. My father isn't supposed to walk on his own so I need to be there if anyone visits. The 1st visit my father fell over whilst getting his cheque book out of a drawer and Paul the sales guy left him lying on the floor while he went in the other room to write the 2 cheques he needed before helping him up. Since then they've booked 3 more visits with my father and not through me (which I cancelled). My father has carer's coming 4 times a day so he needs the work to be done a bit at a time to suit him not all at once to suit sales. UPDATE 15th January...The sales team yet again rang my dad directly and got him to agree to ANOTHER appointment today without my knowledge!!! Just got another 5k out of him🤦🏻♂️
18 November 2025
Reply from Eco Haus Solutions
Dear Mick, we are very concerned to read this, we hope your father is okay and sincerely apologise for any upset caused, we're now investigating and rest assured we will take any necessary action where required. We'll be in touch accordingly.
Best regards,
Eco Haus
www.EcoHaus.Solutions
Window glass replacement.
We had all the glass in the windows of the house replaced.We were told a price that included a government grant and it was very reasonable.The surveyor that came out to measure the windows was very thorough and polite.The time and date we were given for the installation was adhered to and the two lads who turned up to do the job were excellent.They put sheets down in all the rooms upstairs and the stairs so there was minimal mess.The whole job was done in about 4hrs and we are very pleased with the finished product.If you want your windows replacing with A graded glass this is the firm to use.
15 December 2025
Reply from Eco Haus Solutions
Thank you John for taking the time to share your thoughts on your order, it's great to read how you found the process and you're happy with your new A-grade glass installed by Steve and the team.
All the best,
Eco Haus
www.EcoHaus.Solutions
Installation technicians were very efficient
Installation technicians were very good, well organised and efficient. Did the job to a high standard with the minimum of disruption, cleaned up well on completion and left house as they found it, very pleased. 😀
5 December 2025
Reply from Eco Haus Solutions
We are really pleased to read your feedback! It's great to know you found our organisation and tidiness very good, our installers James and everyone in the team will be very happy to know this.
Thank you, and all the best,
Eco Haus
www.EcoHaus.Solutions
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