ecoATM Reviews 26,840

Too cheap I feel like it didn't give worth my while money for my phone. I
only got $27 dollars!

I think you could give more find, bit still a good service

Easy experience

It was great for my first time doing it , pretty quick and easy , I left behind 5 dollars at the kiosk in the Moreno Valley because the alarm went off due to a fire over all great experience(something always happens)i recommend it though.

Easy to use had a phone from few years ago (IPhone 12) the back was in bad condition but the rest was good like functional and good screen, they gave me $42 which was fine by me as I wasn’t using it and it had just been sitting around for like 2 years so I guess I should’ve done it awhile ago…

Too time consuming for me. I had several old old phones, tablets to get rid of, but both of my arms are broken from an accident so each time going through the process to sell was too long. It would be nice if you could create something an easier that’s all.

Didn't accept the promotion code

It was pretty simple a few questions and you get your money if you choose to take the offer I did. I got quick 20 bucks for a phone

It was quick painless and easy

Machine stated $146, then only dispensed $81. Total BS.

I've used this service a few times, only got about $6 for like 4 phones the first time I tried it. Total rip-off on that transaction. Then, the second time I used it, I put in a brand new Samsung S24FE, and it gave me $83. I feel like I got ripped off, once again. I read something about the possibility of a second payment after they physically inspect the device, so we'll see if that's real or not. My device was immaculate, fresh out of the box.

Underpriced me so much. I was charging it in the atm but it was taking to long so I brought it to the car and charged it and when I returned to the atm it said the phone was not powering on. And of course I had to take the offer because I need the money right now but easily could’ve gotten more than $11 for an iPhone 11

The process was easy and fast

I had a terrible experience with ecoATM. I turned in two phones and the claim and payment process became confusing, slow, and inconsistent. One of the phones was an iPhone 13. On ecoATM’s website I selected iPhone 13 and got a locked in quote for 129 dollars, but the email tied to the same code later showed iPhone 13 Pro Max instead. I have screenshots of that mismatch. That should never happen because the device information needs to be accurate from the start.

After ecoATM took possession of my phone, I was not properly paid and the matter turned into a claim issue. I was told it would take about 24 to 48 hours or 2 to 3 days to review, but it dragged on much longer than that. There was also another iPhone transaction for about 50 dollars, so this involved more than one device and more than one payment issue.

What made it worse was the constant confusion from customer support. I was given multiple claim numbers and conflicting information about what was approved, denied, mailed, or still under review. One claim was supposedly approved and a check was said to be mailed, another was still under review, and another was later denied. Even after asking repeatedly, I still was not given a clear explanation of all the payment amounts and how all the claim numbers actually related to the phones I turned in.

Overall, the process felt disorganized, misleading, and unfair. ecoATM took possession of my property and then made me chase them for answers while giving inconsistent information the entire time. I would be very careful dealing with this company.

It makes no sense I got more money for old old phone and the newer model I got less both phones was in excellent condition not a scratch on either one the motorola 2024 was worth 27$ I got 7$ yet I got 9$ for a 2021 I'll use Facebook marketplace from now on

I loved using the machine it gave me a high pay for the phone I had to sell and I was extremely satisfied with the service that the kiosk allowed me to use and also it just took a while and lung process step by step that's the only thing that was bad about it but everything else it was legit thank you

It Was Cool no complaining y'all did what it was made for kinda Unique instead of Crashing the phone

It was great