The process is extremely simple and easy to follow, so I'd definitely use this service again if needed, but the payout for the brand and type of phone could be better. The two phones I used were bot... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The process of selling a phone without the worries of being scammed by selling online. You take a huge cut from what you would get selling privately but sometimes you have to weigh your options. What... See more
Company replied
The first time through the process I got to the end and the camera photo of me didn't process properly. It recommended I try another Albertson store. So I did. This second attempt only offered me half... See more
Company replied
Instructions were easy to follow and I didn't feel rushed. The initial iPhone cable used to check if the device powered on was a bit faulty causing me having to reset the phone's position twice.
Company replied
Company details
About ecoATM
Written by the company
ecoATM is a secure, simple, sustainable and rewarding way to sell or recycle your used devices.
We offer over 5,000 conveniently located ecoATM kiosks throughout the United States to help folks earn instant cash and limit the fast-growing electronic waste issue that our planet is facing. Our self service kiosks are incredibly easy to use, allowing customers to sell or recycle their used devices in just under ten minutes. What only takes a few minutes of your time could mean cash in your hand and working towards a cleaner planet for everyone.
With over a decade of work under our belts, we know a thing or two about device recycling and the momunmental impact that it has on our environment. With your help, we are constantly working towards a greener tomorrow by limiting the amount of e-waste that enters our shared environment. That's why ecoATM has collected over 38 million devices to date, all thanks to the help of our rockstar recyclers who also want to live in a happier, healthier world.
If you're ready to join the fight against e-waste while also having the chance to put some green back into your wallet, you can find your local ecoATM kiosk and start your journey with us today!
We offer over 5,000 conveniently located ecoATM kiosks throughout the United States to help folks earn instant cash and limit the fast-growing electronic waste issue that our planet is facing. Our self service kiosks are incredibly easy to use, allowing customers to sell or recycle their used devices in just under ten minutes. What only takes a few minutes of your time could mean cash in your hand and working towards a cleaner planet for everyone.
With over a decade of work under our belts, we know a thing or two about device recycling and the momunmental impact that it has on our environment. With your help, we are constantly working towards a greener tomorrow by limiting the amount of e-waste that enters our shared environment. That's why ecoATM has collected over 38 million devices to date, all thanks to the help of our rockstar recyclers who also want to live in a happier, healthier world.
If you're ready to join the fight against e-waste while also having the chance to put some green back into your wallet, you can find your local ecoATM kiosk and start your journey with us today!
Contact info
United States
- 858-255-4111
- ecosupport@ecoatm.com
- ecoatm.com
3.8
Great
27K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and easy
23 April 2026
Reply from ecoATM
Fast and easy — just what we love to hear! Thanks for taking the time to leave a review and for choosing us.
So easy to recycle my old phone!
19 April 2026
Reply from ecoATM
Thanks a ton for the awesome review! It’s great to know ecoATM made recycling your phone fast, easy, and maybe even a little fun.
So easy to use
20 April 2026
Reply from ecoATM
Thanks for choosing ecoATM! We’re glad to hear everything went smoothly—and even better that it paid off for you.
Reply from ecoATM
We regret that you feel this way. We appreciate your feedback and will review our communication methods to improve. Please contact us at ecoSupport@ecoatm.com, so we can assist you.
Was by very easy to use and sell my old…
Was by very easy to use and sell my old phones the entire prices was so easy
23 April 2026
Reply from ecoATM
Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are.
waste of time
1. The machine has a few connection wires, but none fit my device (micro USB). Even if the machine had the correct correction cable, there is not enough room to fit the phone onto the cable.
2. I was able to sell 2 phones, for $1 each, and then I went to another location, hoping to find a machine that would allow connection to my devices. I was told by a representative (after being on the phone nearly 1 hour) that there is a limit on how many phones I could sell - per week. There should be a notice on the machine regarding this limit.
In short, a waste of time for $2.
23 April 2026
Reply from ecoATM
We appreciate you taking the time to share your experience. We're sorry the connection wires weren't compatible and the phone limit wasn't clearly displayed. We will review our device compatibility and communication about phone sale limitations to improve our service.
Reply from ecoATM
Five stars—amazing! We're so happy the kiosk made your phone-selling process quick, easy, and totally hassle-free.
Very impressed
Very good thing. I was very impressed with ECO ATM. Definitely will recommend and use again if I need to. I wasn't using the phone and I need the money and it worked out great
19 April 2026
Reply from ecoATM
Thanks for sharing your story! We love hearing how ecoATM is making a difference for awesome customers like you.
I love this too.
3 April 2026
Reply from ecoATM
Thanks a ton for the awesome review! It’s great to know ecoATM made recycling your phone fast, easy, and maybe even a little fun.
I needed a little money and u provided
23 April 2026
Reply from ecoATM
Thanks for sharing your story! We love hearing how ecoATM is making a difference for awesome customers like you.
Reply from ecoATM
Five stars—amazing! We're so happy the kiosk made your phone-selling process quick, easy, and totally hassle-free.
Reply from ecoATM
We appreciate your feedback. It's good to know the system is decent, but we're sorry it's not compatible with older phones.
Reply from ecoATM
Our offers are competitve with other buyback services, plus we accept way more device types. And while online sites keep you waiting (up to 45 days!), ecoATM gives you an on-the-spot quote and instant cash.
Convenient
18 April 2026
Reply from ecoATM
Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are.
Take more than 3 devices.
19 April 2026
Reply from ecoATM
We appreciate your feedback and we do have a limit to avoid overflow the Kiosk. Also depending on the area of the location due to a legislation, our Kiosk have a limit to trade device per session.
It was easy to do
19 April 2026
Reply from ecoATM
Thanks for choosing ecoATM! We’re glad to hear everything went smoothly—and even better that it paid off for you.
The one I used needed a better camera…
The one I used needed a better camera for the selfie part of the transaction.
23 April 2026
Reply from ecoATM
We appreciate your feedback. We'll examine the camera quality for the selfie portion of transactions to see where improvements can be made.
Machine took forever and was very very…
Machine took forever and was very very loud and all the bills were torn
23 April 2026
Reply from ecoATM
We regret the long wait time, the noise, and the damaged bills. We'll investigate to prevent this in the future. Thanks for your feedback. Please contact us back at ecoSupport@ecoatm.com, so we can assist you.
Reply from ecoATM
We’re so glad to hear you had a great experience—thanks for taking the time to share it with us. Your feedback truly makes our day!
So easy to sell your device
So easy to sell your device
The mushine walk you step by step.
To sell your device. I rate this 100%.
23 April 2026
Reply from ecoATM
Thanks for sharing your story! We love hearing how ecoATM is making a difference for awesome customers like you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.