Great product range, delivery options and rapid delivery. I’m a long term customer and have never had any issues with the company. When problems have been encountered they are quick to respond and hav... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Used ecigzoo for the first time and certainly won't be the last. I ordered my efest LUCv4 charger along with a few other bits on Friday afternoon around 3ish and they arrived first thing Saturday morn... See more
Just been in to the Peterborough store. My first impressions were that this is a proper vape shop! The staff were super helpful and friendly, especially the big fella that served me, (can’t remember h... See more
Company replied
I ordered a bottle of 72mg nicotine in a VG Base I ordered using standard first class (the cheapest option XD) and it came in 3 working days, score! Definitely recommend I have ordered previ... See more
Company details
Information provided by various external sources
Started and staffed by ex-smokers, now vapers, back in 2012. Our aim at EcigZoo is to offer a great service with prompt dispatch and good prices. We stock a full range of e-cigarettes, mods, e-liquids from all the main manufacturers.
Contact info
25 Market Place, PE13 1DQ, Wisbech
- 03303 300 395
- customerservices@ecigzoo.co.uk
- ecigzoo.co.uk
5.0
Excellent
611 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
Brought some coils s online and was cheaper than shop price!
10 August 2015
Unprompted review
Service
Products are dispatched very quickly - in my experience so far, the same day with email verification so items arrive as soon as the following working day.
Packaging is robust.
As for products and pricing, the quality of both products and service and sheer value have made this company my default 'go to' online store.
27 July 2015
Unprompted review
Tobacco Blend 100ml
I have been vaping for only 2 weeks after smoking about 40 ciggies a day for the best part of the last 50 years. I found this blend very similar to tobacco and it produces plenty of 'smoke' which I like. Service from ecigzoo was first class on my first order and I expect they will be my main supplier in future. Price for the 100ml bottles is very good.
17 July 2015
Unprompted review
Great service
Place order on their site package arrives the next day. Can't ask for more.
10/10
16 July 2015
Unprompted review
Best out there
Nicest products, best delivery prices, polite and friendly customer services. Hard to compete with! I wouldn't go anywhere else!
16 July 2015
Unprompted review
The best service one can get if you want next day delivery A1
Good choice of e- liquid. In fact if you want it they have got it.
13 July 2015
Unprompted review
Service
Great service from start to finish! Would definitely recommend to friends & family.
Thank you
12 June 2015
Unprompted review
great service quick delivery no hassle website
Got the products well packaged. Very secure wrapped well all products in pristine condition. I had my order the next day will be using this site on a regular basis
4 June 2015
Unprompted review
Always excellent service
I have purchased from Ecig several times and they have always provided a good services and postage is very quick too.
19 May 2015
Unprompted review
overpriced vg nic base
On a whole im happy with the company:-) product and delivery times :-) but the product is over priced as I since brought double amount of equally good quality for a pound more ie ecigzoo charged 23; 99 for 100ml of nic base in vg
And my local vape shop charged me 24:99 for 250ml. Nuff said really .:-(
10 May 2015
Unprompted review
Reply from EcigZoo
Thank you for your review. We cant really comment on the price some shops sell their base liquid or the quality of others. We have recently checked our prices and found them comparable with many reputable shops. We know some shops sell cheap base liquid, It is possible for us to buy in cheaper base and lower the price we sell however we use a well-known quality supplier whereby we can be assured of ingredients, quality, strength and safety which comes first for us. We will take on board your feedback when we next select suppliers.
Highly Reccomended
I Have been buying from Ecigzoo now for quite a while and can not rate them highly enough, from any issues to 1st class delivery, you will not be disappointed with their service and products. Great value too :)
30 April 2015
Unprompted review
Great product. Great service
Excellent product and delivered very quickly. Can't ask for any more !!
27 April 2015
Unprompted review
Excellent service
Have ordered several times from ecigzoo and have always been happy with the service
27 April 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.