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Eccleston Aviation Reviews 

899
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the outstanding service, noting that staff members are extremely knowledgeable and always ready to share helpful technical advice. Consumers also praise the fast delivery turnaround and the excellent value of the genuine replacement parts provided. Some people also felt that the intuitive online ordering process and quick communication channels made purchasing extremely straightforward. Reviewers consistently noted that items arrived promptly, often by the next day, ensuring their equipment remained fully operational. People deeply appreciate this reliable dedication to keeping them flying without experiencing unnecessary service delays.

What people talk about most

Service

Customers had positive experiences with service, frequently praising quick responses, fast deliveries, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting ultra-quick dispatch times and... See more

Staff

Reviewers mention positive feedback about staff, noting that team members consistently go the extra mile to... See more

Product

Users describe positive interactions with product, consistently praising the fast delivery of genuine items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simon at Eccelstone Aviation, readily imparts his knowledge should you have questions regarding the products he sells and the faults on your rotax engine. Parts are good value and when ordered are dis... See more

Rated 5 out of 5 stars

Good web pages helped to identify and confirm selection of the correct parts. Eccleston Aviation’s reputation gave confidence that I was being supplied with genuine parts. Good follow up communicat... See more

Rated 5 out of 5 stars

Simon is an absolute star. So knowledgeable and helpful. He was so calming and reassuring to me on the phone when my maintenance project hit a problem. With his influence and speedy support the situat... See more

Rated 5 out of 5 stars

The company was closed for annual leave so I couldnt order the part I needed until the following Monday. I ordered the rotax part online on the Monday, it was in stock and the order was processed and... See more

Company details

Written by the company

Rotax Aircraft Engine Sales, Repair, Servicing & Spares

Contact info

5.0

Excellent

TrustScore 5 out of 5

899 reviews

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5.0

All reviews

(899)

258 reviews in the last 12 months

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Rated 5 out of 5 stars

Real Customer service!

Simon called me to say the stock was low and arriving in a couple of days and if I was happy with that. That's all you expect as a customer, just to be treated right with the correct comms. Thank you!

12 June 2026

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