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Eccleston Aviation Reviews 749

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TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's extensive knowledge and helpfulness. Many people appreciate the prompt dispatch and fast delivery of orders, often receiving their items the very next day. Consumers also frequently mention the high quality of products and the ease of the online ordering process, along with competitive prices. Reviewers are particularly impressed with the personalized communication and the staff's willingness to go above and beyond, even providing free advice and including unlisted items with orders. The efficiency and reliability of the delivery service, even for international shipments, are also frequently noted.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and personal... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and prompt... See more

Product

Clients share positive opinions on product quality and availability. Many reviewers highlight the top-quality... See more

Staff

Customers consistently express high satisfaction with the staff, particularly mentioning Simon for his... See more

Order

People report positive experiences with order. Customers consistently praise the efficient and rapid... See more

Based on these reviews

Rated 5 out of 5 stars

Simon at Eccelstone Aviation, readily imparts his knowledge should you have questions regarding the products he sells and the faults on your rotax engine. Parts are good value and when ordered are dis... See more

Rated 5 out of 5 stars

I was able to speak to Simon who gave me expert impartial advice about my fault (oil pressure issue). He recommended a cause of action, so I ordered the part at 11 o’clock on line and received it the... See more

Rated 5 out of 5 stars

Really good service. I placed an order for various parts, but wanted some replacement exhaust manifold bolts which weren't listed on the website. I phoned to ask about availability - he did have some... See more

Rated 5 out of 5 stars

I've used Eccleston Aviation for a number of years now. Not only to buy routine servicing kit but replacement parts as well. I've also had occasion to phone for advice. I'm amazed how much time Simon... See more

Company details

Written by the company

Rotax Aircraft Engine Sales, Repair, Servicing & Spares

Contact info

5.0

Excellent

TrustScore 5 out of 5

749 reviews

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Rated 5 out of 5 stars

Great service

After a quick check of some details with Simon on the phone I ordered some items and they arrived the next day. Great service!

17 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, and my personal endorsement is that I'm a repeat customer. I also would like to point out the in-depth knowledge of the products and superb after sales support.

17 April 2026
Rated 5 out of 5 stars

Good service

Good service, I put in an incomplete order , phoned the following morning to ask if they could add the missing items, which they did. Very freindly

10 April 2026

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