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EBP Money Reviews 364

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TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the quick and easy application process, often receiving an outcome within an hour or the same day. Many people praise the efficiency of the service, with funds often deposited into their bank accounts within one business day. The online application is frequently mentioned as straightforward and user-friendly, making the entire process stress-free and convenient. However, some customers also noted that the company may not assist if there's a single negative mark on a credit record or if the loan amount requested is small, regardless of income or assets. A few other people also felt that the company might reject applications very quickly or offer to send them to other providers for long-term loans.

What people talk about most

Service

Users describe positive interactions with service, highlighting its timeliness, efficiency, and personalized... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing the process as very... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers highlighting quick... See more

Payment

Customers had positive experiences with payment, frequently highlighting the ease and speed of the... See more

Application

Clients share positive opinions on the application, highlighting its ease of use and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are extremely fair factoring in more than just your credit score but more if you have a steady income that can pay the bills. Application takes about 10 minutes and within an hour you will receiv... See more

Rated 5 out of 5 stars

EPB Money Finance has blown me away with its straight forward application, unbelievable waiting time for a response in the same day ( unlike some) to sign my contract and receive money within 1 busine... See more

Rated 5 out of 5 stars

Applying for the loan was quick and easy to do online. The application form was easy to fill in, and sending through the requested information was also easy to do. Their response was quicker than I h... See more

Rated 5 out of 5 stars

I am very pleased with EBP and their quick and easy application process, and simple steps to be approved for a loan. Applied and approved in one hour, funds came into my bank in a few hours which has... See more

Company details

  1. #22 of 28 best companies in Non-Bank Financial Service
  2. #16 of 19 best companies in Car Finance and Loan Company

About EBP Money

Written by the company

EBP Money is a responsible lender with an Australian Credit Licence of 535879.

We offer personalised low-rate unsecured loans from $2,000 to $50,000. Our application process is fast, simple and 100% online. It takes minutes to apply for a loan with us, and if your application is approved, we will disburse your funds on the same day.

We provide loans for any approved purposes including, debt consolidation loan, car loans, wedding loans, home renovation loans, education loans, travel and holiday loans and others.

EBP Money is a subsidiary of FSA Group Limited, a public company on the Australian Securities Exchange.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

364 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very good

Very good. And quick

12 September 2024
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Reply from EBP Money

Hi Danielle,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Very easy and straight forward

Very easy and straight forward

6 September 2024
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Reply from EBP Money

Hi Tim,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Great to deal with always there to help…

Great to deal with always there to help friendly staff

25 July 2024
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Reply from EBP Money

Hi

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Great customer experience

Very prompt service and hassle free process. My customer experience was stress free and having my application approved has allowed me to balance my finances better. Thank you.

8 July 2024
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Reply from EBP Money

Hi Donna,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Supportive and considerate of my…

Supportive and considerate of my circumstances

Easy process

24 June 2024
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Reply from EBP Money

Hi Alan,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Everything was made easy

Everything was made easy, plus the time between applying and getting the money needed was very quick.

12 June 2024
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Reply from EBP Money

Hi Tj,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Very good and quick service

Very good and quick service

24 May 2024
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Reply from EBP Money

Hi Donald,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 4 out of 5 stars

Easy process

It was quick and easy.
I would still prefer to talk to someone rather than it be all online.

23 May 2024
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Reply from EBP Money

Hi Terri,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Was quick a efficient process

Was quick and efficient process

16 May 2024
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Reply from EBP Money

Hi Paul,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

You guys were very helpful and…

You guys were very helpful and understanding

21 May 2024
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Reply from EBP Money

Hi Jizelle,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Professional

Professional . Definitely recommend anyone looking for a loan with minimum fuss..
Fast response.

20 May 2024
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Reply from EBP Money

Hi RS,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Easy to apply

Easy to apply, easy to deal with and fast service.

3 May 2024
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Reply from EBP Money

Hi Kathleen,

Thank you for leaving us a review. We're glad we helped you with your finances and look forward to helping you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

They fast and efficient on approving…

They fast and efficient on approving loan which i greatly appreciate. Thank you

9 May 2024
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Reply from EBP Money

Hi Zeynab,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 3 out of 5 stars

i liked how quick the loan was approved…

i liked how quick the loan was approved but didnt like the interest rate i received

1 May 2024
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Reply from EBP Money

Hi Steven,

Thank you for leaving us a review. We appreciate the feedback regarding the interest rate. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Very easy to deal with and answered my…

Very easy to deal with and answered my requests quickly. Very grateful.

26 April 2024
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Reply from EBP Money

Hi Tim,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Customer service was amazing and…

Customer service was amazing and everything was made simple to apply

24 April 2024
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Reply from EBP Money

Hi Caroline,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Quick

Quick, hassle free and 100% online.

22 April 2024
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Reply from EBP Money

Hi Christoffell,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Fantastic really quick response

Fantastic really quick response

10 April 2024
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Reply from EBP Money

Hi Tammy,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

Rated 5 out of 5 stars

Quick and easy loan process

Quick and easy loan process. Friendly staff and very professional.

16 August 2023
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Reply from EBP Money

Hi Agustin,

Thank you for leaving us a review. We're glad to have helped you with your finances, and we look forward to assisting you again.

Thanks,
EBP Money team

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