EBP Money Reviews 364

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the quick and easy application process, often receiving an outcome within an hour or the same day. Many people praise the efficiency of the service, with funds often deposited into their bank accounts within one business day. The online application is frequently mentioned as straightforward and user-friendly, making the entire process stress-free and convenient. However, some customers also noted that the company may not assist if there's a single negative mark on a credit record or if the loan amount requested is small, regardless of income or assets. A few other people also felt that the company might reject applications very quickly or offer to send them to other providers for long-term loans.

What people talk about most

Service

Users describe positive interactions with service, highlighting its timeliness, efficiency, and personalized... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing the process as very... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers highlighting quick... See more

Payment

Customers had positive experiences with payment, frequently highlighting the ease and speed of the... See more

Application

Clients share positive opinions on the application, highlighting its ease of use and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are extremely fair factoring in more than just your credit score but more if you have a steady income that can pay the bills. Application takes about 10 minutes and within an hour you will receiv... See more

Rated 5 out of 5 stars

EPB Money Finance has blown me away with its straight forward application, unbelievable waiting time for a response in the same day ( unlike some) to sign my contract and receive money within 1 busine... See more

Rated 5 out of 5 stars

Applying for the loan was quick and easy to do online. The application form was easy to fill in, and sending through the requested information was also easy to do. Their response was quicker than I h... See more

Rated 5 out of 5 stars

I am very pleased with EBP and their quick and easy application process, and simple steps to be approved for a loan. Applied and approved in one hour, funds came into my bank in a few hours which has... See more


Company details

  1. #22 of 28 best companies in Non-Bank Financial Service
  2. #16 of 19 best companies in Car Finance and Loan Company

About EBP Money

Written by the company

EBP Money is a responsible lender with an Australian Credit Licence of 535879.

We offer personalised low-rate unsecured loans from $2,000 to $50,000. Our application process is fast, simple and 100% online. It takes minutes to apply for a loan with us, and if your application is approved, we will disburse your funds on the same day.

We provide loans for any approved purposes including, debt consolidation loan, car loans, wedding loans, home renovation loans, education loans, travel and holiday loans and others.

EBP Money is a subsidiary of FSA Group Limited, a public company on the Australian Securities Exchange.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

364 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Simple to get sorted, however no access to view your loan

Very easy to get sorted, however they do not send any notices or updates on your payments, what is owing, receipts of proof of payment or provide you with a login to view your loan so you know what is outstanding or are able to make manual payments. Don't really understand how this is allowed as it does not easily allow those who have got loans to manage their loan easily without having to constantly call and email them which is counterproductive.

24 March 2025
Unprompted review
Rated 1 out of 5 stars

They didn't even give me a reason is to why they couldn't assist me so that's another reason to not try with this finance company

They said they couldn't assist me for some reason when im a full time worker I earn more than enough to cover the repayments iv accaully got a pretty good credit score I don't see what the problem was so yeah i wouldn't recommend this finance company to any one to be honest sorry guys but worst finance company ever

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Claim to help people with bad credit…

Claim to help people with bad credit bankruptcy etc. my husband and I earn a decent amount of money. But I was declined within 2 mins of doing application not even a single discussion with a human being. I need something to consolidate debts like everyone else your website promises everything but delivers nothing. Their excuse I don’t meet lending criteria no one does if they have loans for bankruptcy, bad credit etc I get not meeting it with normal banks etc but there people claim to help. If these people can’t help then I have no hope of anyone helping.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service, thank you and thank you for giving me a change on being a x bankruptcy person and that only happened because of my divorce, it's been hard for someone to give a person a chance when before my divorce I never had any choice on my outcome from my divorce
Thank You
Pete

3 February 2025
Rated 5 out of 5 stars

Ebp are great

Ebp are great, easy application and they gave me a go when no one else would. Hassle free application and straight up and upfront with their terms and conditions, nothing is hidden, they include everything in their pre offer and show you a detailed account of what your repayments will be like before you sign and agree.

24 January 2025
Rated 5 out of 5 stars

Personal Loan

Great Service answered all questions and was quick and efficient didn't leave be waiting for days. Very please would highly recommend and a better interest rate than the bank I've been with for over 20 years .

18 December 2024

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