The Ebor Jetworks Ltd Reviews 

248
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Came to my rescue having lost one of my jet earrings which were given to me as a present. A friend was visiting Whitby and took my earring with her to see if she could find an exact replacement pair,... See more

Rated 5 out of 5 stars

Online ordering was easy, and my pieces arrived more quickly than expected (especially as they needed to be shipped internationally!). I am pleased with the overall look and quality of what I order... See more

Rated 5 out of 5 stars

My necklace was posted quickly and with international tracking emailed through (important detail if ever there's a delay). It came quickly, not that that's in the jetworks control but just a note that... See more

Rated 5 out of 5 stars

I found this shop after looking for a mourning locket for my sister. It's a simple contemporary design and perfect for storing a photo and hair, not too heavy either. I made a perspex window for each... See more

Company details

  1. Jewelry Store
  2. Heritage Museum
  3. Heritage Preservation
  4. Jewellery Manufacturer
  5. Lapidary
  6. Natural History Museum

Written by the company

Whitby Jet jewellery, traditionally hand crafted in historic Whitby Jet workshop. Genuine Whitby Jet certified by our Accredited senior Gemmologist


Contact info

5.0

Excellent

TrustScore 5 out of 5

248 reviews

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5.0

All reviews

(248)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful jewellery from Whitby.

You were recommended by a friend, who forwarded your website to me, I chose a lovely necklace that was a close match to a pair of earrings I'd had for many years. Got regular updates on the order and it was delivered by Royal Mail. Very efficient.

6 August 2023
Rated 5 out of 5 stars

Whitby Jet TiePin

Delivery was as expected fir the postage paid and item was fab.

5 May 2023
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Reply from The Ebor Jetworks Ltd

Hi Angela, thanks for taking the time to leave your review, much appreciated. Glad you liked the Tie Pin too.

Rated 5 out of 5 stars

Birthday gift

Great service in person and online. Fabulous products. I love the history behind the manufacturing process.

26 April 2023
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Reply from The Ebor Jetworks Ltd

Hi Carol, thank you for the 5 star review. Very much appreciated here.

Rated 5 out of 5 stars

Quirky Whitby jet jewellery

Gorgeous little shop with lots of unique and quirky Whitby jet jewellery - it’s like a treasure cave! I purchased a gorgeous pendant over the phone after regretting not buying it when I was recently in Whitby. I received it within a couple of days and it exceeded my expectations. Will definitely buy more from this lovely shop - excellent customer service and great if you appreciate unique, one-off items.

11 April 2023
Unprompted review
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Reply from The Ebor Jetworks Ltd

Thank you for taking the time to leave such a nice and thoughtful review.

Rated 5 out of 5 stars

Jet earrings

The website was easy to use and the items were as described and shown in the photo. Very happy with the product.

24 March 2023
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Reply from The Ebor Jetworks Ltd

Thank you Deborah, your review is very much appreciated.

Rated 5 out of 5 stars

very pleased with service and…

very pleased with service and delivery, plus my granddaughter loves her necklace and earings i have bought her, next purchase will be a ring for christmas.

regards Mrs A Evatt

23 March 2023
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Reply from The Ebor Jetworks Ltd

Glad to hear that your choices were a success, thanks for your valued custom and for the 5 star review.

Rated 5 out of 5 stars

My daughter choose the company based on…

My daughter choose the company based on customer service in person. She couldn’t make her mod up and we bought on line. Swift service. Good price. Well presented. Perfect.

15 January 2023
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Reply from The Ebor Jetworks Ltd

Glad you got something sorted in the end Karen. Thank you for your valued custom.

Rated 5 out of 5 stars

The arbor Jetworks web site had an item…

The arbor Jetworks web site had an item that was in stock, this turned out to be not the case. The owners sent pictures of alternative items and went out of their way to personally deliver the item.

21 December 2022
The Ebor Jetworks Ltd logo

Reply from The Ebor Jetworks Ltd

Thanks for your understanding on this one Brian. Always grateful for your custom.

Rated 5 out of 5 stars

Lovely shop, great customer service.

I spotted a ring that I particularly loved, when passing the shop on a brief trip to Whitby. I contacted the shop with a picture, and they were very quick to make contact. They designed a very similar piece in the size I requested within days and posted this out quickly. It is a beautiful piece and really nice quality.

22 December 2022
Unprompted review

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