Excellent service from everyone at easyStorage, especially Kaiel and Gavin. We've been storing our furniture for a few years and they've always been helpful. When we got our furniture back, Kaiel and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Godfred, Jerry and Iuri were outstanding from start to finish. They worked seamlessly as a team, were incredibly efficient, and handled everything with real care and professionalism. Nothing was to... See more
Company replied
We recently moved from South London to Wiltshire. This was a big undertaking- from a five bedroom house. The process was amazingly smooth thanks to Gavin and his team. Utterly professional. It was... See more
Company replied
Just had all my stuff picked up from easy storage by Jerry, Gideon and Godfred and they were absolutely incredible. Such lovely people with fantastic customer service skills. They carefully and quickl... See more
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Company details
- Self-Storage Facility
- Drives and Storage Service
- Moving and Storage Service
- Moving Company
- Storage Facility
- Warehouse
Written by the company
easyStorage is the go-to brand for affordable, convenient storage across the UK. Part of the well-known “easy” family of brands, we make self-storage simple and cost-effective for everyone—whether you’re moving house, decluttering, or need long-term business storage. We offer a full range of flexible storage solutions: Mobile self-storage – We come to you, load your items, and store them securely without you ever needing to visit a storage unit. Drive-up self-storage – Access your own secure storage container whenever you need at one of our nationwide locations. By-the-box storage – Ideal for smaller loads, we collect, store, and return your boxes as needed. Our goal is to take the hassle out of storage and make it an affordable lifestyle choice. With transparent pricing, excellent customer service, and national coverage, easyStorage is the smart way to store.
Contact info
Unit 23, Uxbridge Trade Park, Cowley Mill Road, UB8 2DB, Uxbridge, United Kingdom
- 0800 061 4091
- info@easystorage.com
- easystorage.com
4.7
Excellent
6K reviews
Replied to 89% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
very helpful guys
27 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your feedback! We’re glad to hear the team were very helpful. We really appreciate you taking the time to leave a review.
Best wishes,
Tim & the EasyStorage team
Many thanks to Easy Storage for their…
Many thanks to Easy Storage for their great cooperation.
The process was smooth and the team was very helpful.
27 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your kind feedback! We’re pleased to hear the process was smooth and that the team were very helpful. We really appreciate you taking the time to share your experience.
Best wishes,
Tim & the EasyStorage team
Hi Hello
Hi Hello, I was very pleased with the service you provided. Two lovely people moved my belongings with smiles and dedication. Thank you very much to Lee and his friend.🙏🙏🙏🙏🙏🙏🙏🥰
27 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your lovely feedback! We’re delighted to hear you were pleased with the service and that Lee and his colleague moved your belongings with such care and positivity. We’ll be sure to pass on your thanks to them.
Best wishes,
Tim & the EasyStorage team
EasyStorage Collection
Darien, George and Barry were great, all went smoothly and let's update for the access
26 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your feedback! We’re pleased to hear that Darien, George, and Barry were great and that everything went smoothly. Keeping you updated is really important to us, so it’s great to know that was appreciated.
Best wishes,
Tim & the EasyStorage team
Reply from easyStorage
Hello Natalie,
Thank you for your feedback! We’re glad to hear you found our service fast and friendly. We really appreciate you taking the time to leave a review.
Best wishes,
Tim & the EasyStorage team
Never again
I ordered for a collection service over the phone and was told that our belongings would be taken to the storage facility in Pelham. The collection itself was straightforward. However, since then it's been awful. Firstly I was double charged. I was told this would be refunded or put on to credit. This has never happened. I then requested access to collect our belongings were 132 miles away from where we ordered, and were in Newhaven instead. After googling it turns out Stocking Pelham only offers their drop and collect service so I have no idea why this was originally sold to me or why my belongings have ended up elsewhere. After 3 phone calls, countless infuriating conversations with their telephone bot Eve, I'm no further forward in resolving the situation and am therefore still being charged when all I want is my belongings back. They're invoices and online account are rubbish as neither confirms where the storage location is as proof of order location requested.
23 January 2026
Unprompted review
Reply from easyStorage
Hi Will,
Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and understand how frustrating this has been.
We can see that you’re currently in contact with our customer support team, who are actively working with you towards a resolution. Please rest assured we’re reviewing everything carefully and will continue to assist until this is resolved.
Best wishes,
Tim & the easyStorage team
Easy Storage Birmingham was fantastic…
Easy Storage Birmingham was fantastic from start to finish. The staff were friendly, professional, and always happy to help, making the whole process stress-free.
Pricing was clear and reasonable, with no hidden surprises. I’d definitely recommend Easy Storage Birmingham to anyone looking for reliable, hassle-free storage. Will happily use them again!
23 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your wonderful feedback! We’re thrilled to hear that EasyStorage Birmingham made the process stress-free and that our team were friendly, professional, and helpful throughout. It’s great to know you found our pricing clear and reasonable. We really appreciate your recommendation and look forward to helping you again in the future!
Best wishes,
Tim & the EasyStorage team
Darren Barry and George were amazing
Darren Barry and George were amazing. Very friendly competent and great fun. I would highly recommend them. Much better than the last guys who came. And didnt ask for a tip this time.
23 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your feedback! We’re delighted to hear that Darren, Barry, and George provided such a friendly, competent, and enjoyable experience. It’s great to know you’d highly recommend them, and we really appreciate you taking the time to share your thoughts.
Best wishes,
Tim & the EasyStorage team
Great job
Great job from Darren, Jamie and George. Quick and positive experience. I would highly recommend easyStorage for a stress free way to store your stuff!
14 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your great feedback! We’re delighted to hear that Darren, Jamie, and George made the experience quick, positive, and stress-free. We really appreciate the recommendation and are glad EasyStorage worked so well for you.
Best wishes,
Tim & the EasyStorage team
Great customer service and efficient
Both of the people (Ben and Callum) I spoke to on the phone to book were incredibly helpful and the guys who came to do the collection were friendly and professional. They filled two pods in 45 mins, very efficient service
21 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your great feedback! We’re delighted to hear that Ben and Callum were so helpful during the booking process and that the collection team were friendly, professional, and efficient. Filling two pods in just 45 minutes is impressive! We really appreciate you taking the time to share your experience.
Best wishes,
Tim & the EasyStorage team
The whole service has been great
The whole service has been great ! Richard and Darren couldn’t have been more helpful. They worked really hard to make sure everything went smoothly and they were both professional and efficient and a great sense of humour. Can’t thank them enough. Well done guys 😊
20 January 2026
Unprompted review
Reply from easyStorage
Hello Graham,
Thank you for your wonderful feedback! We’re delighted to hear that Richard and Darren made your experience smooth, professional, and even enjoyable with their great sense of humour. We’ll be sure to pass on your thanks — they’ll be thrilled!
Best wishes,
Tim & the EasyStorage team
Easy Storage Review - NW London
Darren, Barry and George did an exceptional job - polite, on time and no issues whatsoever.
20 January 2026
Unprompted review
Reply from easyStorage
Hello Simon,
Thank you for your kind feedback! We’re thrilled to hear that Darren, Barry, and George provided an exceptional service — polite, punctual, and smooth from start to finish. We really appreciate you taking the time to share your experience.
Best wishes,
Tim & the EasyStorage team
Amazing service
Amazing service , so polite and efficient.
Bang on time, the pod system is spot on they really got it right you only pay for what you store.
100% the way forward for moving house
19 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your fantastic feedback! We’re delighted to hear you found our service polite, efficient, and punctual. It’s great to know the pod system worked perfectly for you — we agree, paying only for what you store is the way forward!
Best wishes,
Tim & the EasyStorage team
Impressive service
Darren, Barry and George were amazing. Thank you so much. We’d love them to be the team for our return journey if possible. Great service all round!
17 January 2026
Unprompted review
Reply from easyStorage
Hello James,
Thank you for your lovely feedback! We’re thrilled to hear that Darren, Barry, and George provided such amazing service. We’ll certainly note your preference for the return journey where possible. Thanks again for choosing EasyStorage.
Best wishes,
Tim & the EasyStorage team
Stephen and his team were excellent
Stephen and his team were excellent. We had initially booked the 1pm to 5pm slot and I was relieved when Stephen called me ahead of time to offer me an earlier option which actually worked much better for us. They were both very professional and the move was completed seamlessly. Thank you both for an amazing service. Mia and Ricky
14 January 2026
Unprompted review
Reply from easyStorage
Hello Sarah,
Thank you for your lovely feedback, Mia and Ricky! We’re delighted to hear that Stephen and his team were able to offer an earlier slot and that it worked better for you. It’s great to know the move was completed seamlessly and professionally. Thank you for choosing EasyStorage.
Best wishes,
Tim & the EasyStorage team
Brilliant experience due to the two…
Brilliant experience due to the two people Iqbal and Ahmed! Highly recommended
13 January 2026
Unprompted review
Reply from easyStorage
Hello Abdullah,
Thank you for your kind feedback! We’re delighted to hear that Iqbal and Ahmed helped make your experience such a positive one. We’ll be sure to pass on your compliments to them. Thank you for the recommendation!
Best wishes,
Tim & the EasyStorage team
GREAT SERVICE!
GREAT SERVICE!! The manager, Iqbal ensured everything was taken care of. I’ve used many storage companies but this one goes the extra mile.
12 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your great feedback! We’re delighted to hear that Iqbal ensured everything was taken care of and that you felt we went the extra mile. It means a lot to us, especially given your experience with other storage companies. Thanks for choosing EasyStorage.
Best wishes,
Tim & the EasyStorage team
Steven was very helpful in having a…
Steven was very helpful in having a large kitchen between swapped around between Howdens and my contractors, thank you! Really nice guy
15 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your kind feedback! We’re delighted to hear that Steven was so helpful in coordinating the kitchen swap and made the process easier for you. We’ll be sure to pass on your thanks — he’ll really appreciate it.
Best wishes,
Tim & the EasyStorage team
The men doing the work were very…
The men doing the work were very helpful. Good workers credit to your company.
15 January 2026
Unprompted review
Reply from easyStorage
Hello John,
Thank you for your feedback! We’re glad to hear the team were helpful and a real credit to the company. We really appreciate you taking the time to share your experience.
Best wishes,
Tim & the EasyStorage team
Efficient crew…
I found EasyStorage convenient and efficient for storing my possessions during redecorating. This morning Luri, Jerry and Godfred have me a courtesy call informing when they would arrive. They then worked in an organised team like manor to unload the pods. Very pleased with service.
15 January 2026
Unprompted review
Reply from easyStorage
Hello,
Thank you for your kind feedback! We’re pleased to hear you found EasyStorage convenient and efficient during your redecorating, and that Luri, Jerry, and Godfred kept you informed and worked in an organised manner. It’s great to know you were very pleased with the service.
Best wishes,
Tim & the EasyStorage team
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