I used the message contact first and this was very good to use. As I thought I needed the membrane early, Easymerchant contacted their despatch department and they actually pushed the order through qu... See more
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Review summary
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Reviews shaping this summary
Easy professional company to deal with. I placed an order then my plans changed and didn't need the item. As it hadn't been dispatched they cancelled the order and refunded me straight away, no fuss... See more
Ordered on line by meter and price was very good, items arrived within a couple of days and the fabric was used with no issue, seems very good quality but postage was a little expensive, probably the... See more
Company replied
I would highly recommend this company. I ordered items and I needed some assistance with my order. I was assisted by polite knowledgeable personnel who sorted my issues. Great service from start to f... See more
Company details
Written by the company
For builders, contractors and tradesmen in the construction industry who can not afford delays in receiving critical goods. EasyMerchant guarantees you get the products you need, on time to finish your project without delays or cost over-runs. We stock a complete range of drainage, ducting and building plastics, that are accurately picked and quickly shipped so that you can finish your projects on time, every time.
EasyMerchant Limited
Written by the company
- The easiest way to order pipework systems and building materials direct to the building site.
- Here at EasyMerchant we believe in the so called “Service Triangle”. For anyone hasn’t heard of this before, it’s the connection between price, product and service. Our customers tell us that these are the three key factors that if met, wins their repeat business. Unfortunately, this would appear to have been lost on some of the other internet merchants out there, and the internet is full of cheap products, cheap staff, and an even cheaper delivery service. Here at EasyMerchant Limited we use our years of industry experience to optimise the entire process. We use our long standing connections with industry leaders to create an unbreakable network geared solely for your satisfaction.
The highest rated online drainage merchant in the UK!
We understand that customer service is the single most important business aspect and our mission is to impress every single customer.
Fast and accurate free shipping for all orders over £120!
Contact info
Unit 2, 18 Bridle Close, Finedon Road Industrial Estate, NN8 4RN, Wellingborough, United Kingdom
- 01371850120
- sales@easymerchant.co.uk
- easymerchant.co.uk
4.7
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from EasyMerchant Limited
Hi Ian,
Thanks for your kind words! We’re so pleased to hear you found the service helpful and efficient.
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Kevin,
Thanks for your feedback! We’re pleased your first order with us went smoothly with no issues.
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Christine,
Thanks for your review! We’re glad you were kept updated right through to delivery, communication is something we really value.
Kind regards,
The EasyMerchant Team
Great choice in sizes of geo textile…
Great choice in sizes of geo textile membranes and fast free delivery. I will definitely be ordering again
3 August 2025
Reply from EasyMerchant Limited
Hi Gary,
Thanks for your review! Great to hear you liked the choice of Geotextile sizes and the fast, free delivery. We’ll be ready to help again whenever you need us!
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi there,
Thanks for your review! We’re so pleased you were happy with the delivery speed and product quality.
Kind regards,
The EasyMerchant Team
GOOD PRICES,PROMPT DELIVERY
29 July 2025
Reply from EasyMerchant Limited
Hi Paul,
Thanks for your feedback! We’re pleased you were happy with the prices and prompt delivery.
Kind regards,
The EasyMerchant Team
concise friendly advice
very friendly advice to a complete novice.
Very efficient, kept in touch re availability of the products I needed.
30 July 2025
Reply from EasyMerchant Limited
Hi there,
Thanks for your kind words! We’re really glad we could offer friendly advice and keep you updated on product availability. Happy to hear everything went smoothly.
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi River,
Thanks for your review! We’re pleased you found the website clear and that your order arrived quickly.
Kind regards,
The EasyMerchant Team
Ordered on line by meter and price was…
Ordered on line by meter and price was very good, items arrived within a couple of days and the fabric was used with no issue, seems very good quality but postage was a little expensive, probably the norm and not down to the retailer.
Will be ordering more very shortly and purchasing it from easymerchant.
29 July 2025
Reply from EasyMerchant Limited
Hi there,
Thanks for your review! We’re glad you found the quality good and the ordering process easy, even by the metre. We understand delivery costs can be frustrating, but we really appreciate your understanding and your plan to order again soon.
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Paula,
Thanks for the lovely feedback! We’re so pleased our team could help and that your delivery arrived the very next day. Great to hear you were happy with the service!
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi James,
Thanks for the great feedback! We're glad you found the prices and delivery spot on - just what we aim for.
Kind regards,
The EasyMerchant Team
excellent service
30 June 2025
Reply from EasyMerchant Limited
Hi there,
Thank you for the kind words! We’re so glad you were happy with the service.
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Steven,
Thanks for the review! We’re really pleased your order arrived quickly and well packaged. Appreciate the support!
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Alan,
Thanks for your feedback! Great to hear everything was hassle-free and arrived quickly - just how it should be.
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi Owen,
Thanks for your review! We’re pleased to hear you were happy with the product and delivery. Glad it was worth it!
Kind regards,
The EasyMerchant Team
EasyMerchant = "easy to deal with".
EasyMerchant = "easy to deal with".
A great range of size offerings in Geotextiles, enabling you to buy the exact size you need, rather than wasting unwanted or unused left overs, from a huge sheet that other companies only offer and supply. Nice prompt 9am delivery from DHL. Would recommend and will buy from these people again....
24 June 2025
Reply from EasyMerchant Limited
Hi Liam,
Thanks for the fantastic review! We're really glad our range of Geotextile sizes made life easier - and great to hear DHL got it to you bright and early. We appreciate the recommendation and look forward to helping you again!
Kind regards,
The EasyMerchant Team
I would definitely use this company again
Products as described ie drainage crate and ground to MOT barrier membrane. Delivery as predicted on time.
28 April 2025
Reply from EasyMerchant Limited
Hi there,
Thanks for the review! We're glad to hear everything arrived as described and right on time. Great to know the transaction was smooth - we hope to help again on your next project!
Kind regards,
The EasyMerchant Team
Reply from EasyMerchant Limited
Hi there,
Thanks for the kind words! We're really pleased to hear everything went smoothly and your delivery arrived promptly. Appreciate you choosing us!
Kind regards,
The EasyMerchant Team
Very good prices the second order I put…
Very good prices the second order I put with them what's delivered in good time but the first order I put them consisting of guttering and downpipes was delivered in drips and draps and downpipes was badly marked scratches and rub marks the full length of the pipes.
2 June 2025
Reply from EasyMerchant Limited
Hi David,
Thanks for taking the time to leave your feedback. We're pleased to hear your second order arrived in good time, but we're really sorry the first one didn’t go as smoothly - especially the condition of the downpipes. We’d love the chance to make that right if you haven’t already been in touch. Appreciate your honest comments and the opportunity to improve.
Kind regards,
The EasyMerchant Team
Two different orders issues
On an order placed late last year the wrong terram order was delivered which although a pain does happen so thought nothing too much of it and was refunded swiftly for the error. I ordered another full roll of terram over a week ago which although after 5 phone calls was informed it was out for delivery 3 days on the trot it still hasn't arrived with no explanation of where it is so have now cancelled this order unfortunately as it was required for a job. Very friendly on the phone but for one reason or another nothing got sorted, shop local next time I suppose
1 June 2025
Reply from EasyMerchant Limited
Hi Simon,
Our apologies for the delay on your order, and for how the previous order went as well.
We were let down by the courier on this order unfortunately, we do warn on our delivery information page that it can take up 6 working days if something goes wrong with the courier, although it is very rare we like to be honest and warn about it.
Our courier had upgraded your order to an AM delivery today, as we had complained to them last week for the delays. But as per your call with my colleague this morning we have asked them to RTS this now as you no longer need it.
Kind regards,
EasyMerchant Team
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