Easy Bathrooms Reviews 

Selected the bathroom we wanted that was fine but at least 50% of the items were damaged went into the branch Gloucester only to be told nothing they could do as the process had to be followed no contact for 3 days. In the end my wife called head office who eventually refunded the order. Found another local supplier who sorted everything out who were able to supply and fit in a month.

Once again Easy bathrooms didnt disappoint.
Fast service and good communication with excellent customer service from Warren in Exeter.
Would highly recommend.

From the moment we went to your showroom in Stockport, we were greeted by friendly and helpful staff, who listened to our ideas, designed the room and were able to show us what it would look like with the shower toilet sink and tiles we were buying from you, which helped my wife visualise it completed....

Delivery was on time and we had a slight problem with the shower door, which didn't in the end work out for us, not an issue that was in any fault due to your staff, when we called the showroom, the help we received was fantastic to sort this out for us, I would like to say a personal thanks to Byrom who was exceptional in dealing with this.....

Great experience from start to finish off this project....thank you

I had to contact Easy Bathrooms after having an issue with a shower head I bought over 7 years ago. I was told this part was discontinued and was put through to the Technical department, where I had the pleasure of dealing with Alan, who was absolutely amazing. He managed to source a new shower head, sort out a big problem with the fitting, and the communication was second to none. i have been buying bathrooms from Easy Bathrooms for over 10 years, and to be honest, I would not consider going anywhere else.

They are true to their name and are an absolutely honest and transparent company, one of a kind, a pleasure to do business.

It was great as we were just looking for ideas and tiles. We found the exact ones and got excellent advice. The whole ordering and delivery was simple!

Lee the chap in the showroom is always amazing... friendly professional... knowledgeable... helpful. Couldn't ask for anyone better!👍☺️
Just wish you took back whole unopened boxes of tiles... Thanks regards Janice Nottingham

This store in Chorley was extremely helpful , experienced and polite
Would highly recommend

Helpful staff in shop and the delivery lady was great.

Delayed deliveries, cancelled product, extremely poor customer service

Good quality and unique options of tiles, good quality of accessories, taps and furniture. The service (Brentford shop) was absolutely fantastic, from everyone on the team, from first inquiry to post installation.

My shower looks beautiful in my small bathroom. Easy to install and easy to clean. Very very happy with purchase. The service was great staff was very helpful and friendly.

hello , my rating would be a lot higher but unfortunally having spent over £3000 on a shower tray /screen etc.
when we discovered that the screen we had ordered was to large we tried to return it only to be told that it was unreturnable as we had opened the packaging !!!!
the screen is completely new ,all fixing etc are with it
photos of this were sent to your retuns department but no becuase the box has been opened no return accepted !!
so i now have a £403 shower screen that i can not use , so what am i ment to do with it ???
not only that i am out of pocket for said amount !

Good service and pleased with our purchases. Leanne was very helpful and friendly. Did not go ahead with the fitting service though as too expensive.
We are very happy with our finished bathroom.

Easy Bathrooms have an extensive showroom which enabled us to make informed choices about our requirements. They organised the order and delivery of the shower which required full payment prior to despatch. They also gave us a list of approved plumbers to carry out the work. We did our research and chose a plumber, Richard Brady, who did an excellent job and kept us informed at every stage. The reason for only 2 stars is because the parts ordered by Easy Bathrooms were incorrect. The 2 wall panels ordered, which should interlock together were both male so would not connect for a watertight seal. This required me to then purchase a further panel from Easy Bathrooms for £148 to complete the work, which was delayed until it arrived. This error was due to an incorrect order from Easy Bathrooms and I felt that they should have payed for the extra panel to correct their mistake, but they declined. Mistakes do happen, but it is how you handle that is important.

We picked and ordered no issues. Organised a plumber and tiler, who booked us in to do the work while we were on holiday. Tiles arrived, we got notification and picked them up. Only once we took a tile out to go and get a floor tile to match did we notice the difference. Nothing was mentioned when we ordered or collected that the design was completely different, even the size. Luckily we noticed, or we would have came back from holiday to completed bathroom in a tile that we didn't order or want!

At the very least, someone should have said either when purchasing or when collecting. A pretty poor way to do business!

Just check when collecting, then check and check again, if your buying. We are out of pocket, but a lesson learned!

Excellent professional service matched by superb knowledge from Stuart in the Ashford branch

This company just gets better and better , the customer service is amazing and nothing is too much trouble . Tariq from Solihull is just so helpful and all the staff so polite and lovely .

Had a great service from Easy Bathrooms today in Glasgow. Michael did amazing and helped me design a bathroom suited to me. Thanks again for a great experience! Would definitely recommend! x

I’m a tile contractor based in Sheffield but have quite a lot of work out in chesterfield so I use the easy bathrooms because they have quality adhesives and grout and tile trims and dean and the rest of the staff very helpful on which products are best for different jobs would 100% recommend to anyone who is looking good quality tiles