Excellant products bath toilet and sink units. Packaging needs improving as marks were found on the edge due to wooden crate rubbing it but came out. Taps etc very very expensive so went else where.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you are looking for a new bathroom look no further than Easy Bathrooms at Grantham. Vero Deprat Senior Consultant will be only too happy to show you their extensive range with her years of experi... See more
Company replied
We have visited Easy Bathrooms, Ravenside retail park Enfield a few times during the last few months whilst refurbishing our downstairs toilet. We have always dealt with Kofi who is professional... See more
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We visited the Kettering store today to discuss options for a new bathroom. We met with Dan who was so helpful and patient with us. He offered creative solutions to our annoying bathroom dimensions. H... See more
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Company details
About Easy Bathrooms
Written by the company
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Easy Bathrooms, WF2 7UA, Wakefield, United Kingdom
- 0330 660 1120
- Support@easybathrooms.com
- easybathrooms.com
Complete Bathroom Installation Service
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically takes over 1 month to reply
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Super friendly staff who could not have…
Super friendly staff who could not have been more accommodating .
Everything well explained and a smooth transaction at a great price. Couldn’t be happier
18 August 2026
Poor communication
Editing my review given the response received, which further demonstrates the really poor communication. I was told the reimbursement was processed last week, and here I am told it was this morning (2 weeks after I gave my account details!).
The bathroom installation is now complete, but the communication during the installation and aftercare has been very disappointing. We are still waiting for a reimbursement more than 10 days after providing our account details, and damage to the sink that was installed still hasn’t been repaired or replaced, despite it being over a month since the installation was completed.
Despite repeatedly chasing by email and phone, we have received no firm dates or meaningful updates. The lack of communication and constant need to chase has made the experience unnecessarily frustrating. We haven’t even received an acknowledgement to our emails over the last two weeks, where we’ve asked for an update.
We also had issues with items being missing from our delivery, as well as items needing to be collected due to changes during the installation. Communication around these was very poor, despite us specifically asking for updates in advance.
1 September 2026
Unprompted review
Reply from Easy Bathrooms
We’re very sorry to hear about the delays and lack of communication you experienced throughout the installation and aftercare process. We understand how frustrating it must have been to have to repeatedly chase for updates.
We can confirm that the reimbursement has now been processed this morning, and arrangements are also being made for the installer to attend and address the issue. We apologise that these matters have taken longer than they should have and for the inconvenience this has caused.
If you require any further assistance, please do not hesitate to contact us at install@easybathrooms.com
Many thanks
Sophie
Easy Bathrooms & Tiles
Luke was extremely helpful and…
Luke was extremely helpful and remembered us when we came back weeks later
28 August 2026
Reply from Easy Bathrooms
Thank you for your 5 star review, it's great to hear Luke in our bathroom showroom offered fantastic customer service, and remembered you when you came back! We hope you found everything you needed for your bathroom renovation, and look forward to serving you again soon.
Many thanks
Sophie
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
Thank you for your 5 star review! We really appreciate your feedback and are thrilled to hear you love your new shower tiles.
We hope to deal with you again soon!
Many thanks
Sophie
Easy Bathrooms & Tiles
Hit and miss
Incredible design capabilities — their team can genuinely create beautiful bathrooms from a blank room to detailed 3D renders. Ends up lovely like the photo. The design stage was impressive and gave us confidence in the final look.
They also offer further discounts if prices reduce, which is a great policy in principle. However, when our price was reduced, an item we specifically wanted was removed from the order without clear communication.
There were a couple of practical issues too:
- Missing materials — Additional vital jackoboards weren’t included in the original quote, so we had to order more later. The lower price wasn’t honoured on the extra boards. We still saved overall, but I would have expected the original price to be maintained.
- Under‑quoted tiles — The tile quantity was underestimated, meaning we had to order more to finish the job. The extra tiles were over £12 per tile higher than the original price, which added unexpected cost.
Despite these issues, I would still recommend Easy Bathrooms. Their design work is excellent and the final result looks fantastic. Just make sure to triple‑check every detail, confirm all items are included, and ensure they’ve quoted for enough materials from the start.
They reached out and promised to sort the issues, never heard back.
30 March 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for taking the time to provide such detailed feedback. We’re really pleased to hear that you were impressed with the design process and that you’re delighted with the final look of your bathroom. We’re sorry, however, that there were issues with the quantities and communication around your order, and that you felt you didn’t receive the follow-up you were promised.
We have now credited the difference between the original discounted price and the price paid for the additional tiles, please accept our apologies this should have been honoured at the time. The Jackoboards have also been charged at the original discounted price.
We hope this helps to resolve the issues raised, but if there is anything further we can assist with, please contact our team at feedback@easybathrooms.com and we’ll be happy to help.
Many thanks
Sophie
Easy Bathrooms & Tiles
Telford store is great.
Easy Bathrooms Telford were absolutely amazing. In particular Jo - she couldn’t do enough for us. We are absolutely delighted with our en-suite. The quality of everything is fantastic and the customer service has been exceptional. We did have a blip with delivery but this was resolved to our satisfaction - I would definitely arrange delivery a week before your start date. Special mention to Hayden and James who have also been especially helpful with our ongoing queries. Thank you everyone at easy bathrooms Telford. I would definitely recommend and we will go back when we do our main bathroom.
22 July 2026
Unprompted review
Reply from Easy Bathrooms
Thank you so much for your fantastic review! We’re delighted to hear that you’re so pleased with your new en-suite and the quality of the products. It’s wonderful to hear that Jo, Hayden and James were able to provide such helpful and exceptional customer service throughout your experience.
We’re also pleased that the delivery issue was resolved to your satisfaction, and we really appreciate your feedback. We’ll be sure to pass your kind comments on to the team at Telford.
Thank you for recommending Easy Bathrooms, and we look forward to helping you again when you’re ready to tackle your main bathroom!
Many thanks
Hannah
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
We’re sorry to hear that you received the incorrect bathroom mirror on two occasions. We hope this has now been resolved and that you have received the correct mirror. If this is still outstanding, please email our team at feedback@easybathrooms.com so we can look into this further and assist you.
Many thanks
Sophie
Easy Bathrooms & Tiles
Tiles
I found the lady I dealt with at the Seacroft store helpful, professional but most of all very knowledgeable about the products.
31 August 2026
Reply from Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear that you found our Seacroft team members so helpful, professional and knowledgeable about our products. We’ll be sure to pass on your kind feedback. We really appreciate you choosing Easy Bathrooms and hope to welcome you back again in the future!
Not a great experience
Ordered tile samples, postage was charged for unlike other companies and the tiles were filthy when they arrived
31 August 2026
Reply from Easy Bathrooms
We’re sorry to hear that you were disappointed with the tile samples you received. We understand that being charged for postage and receiving samples that were not in the condition you expected would have been frustrating.
We really appreciate you bringing this to our attention. Your feedback is important to us and will be shared with the relevant team so we can review the experience and look for ways to improve.
Many thanks
Sophie
Easy Bathrooms & Tiles
Great selection of products
Great selection of products. Good pricing. Installers did a superb job.
27 July 2026
Reply from Easy Bathrooms
Thank you for your fantastic review! We’re delighted to hear you were pleased with our selection of products and pricing, and it’s great to know our installers did such a superb job. We really appreciate your feedback and hope you enjoy your new bathroom!
Many thanks
Sophie
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear you found our team extremely helpful and had such a positive experience with Easy Bathrooms. We really appreciate your kind feedback and hope to welcome you back again in the future!
Many thanks
Judy
Easy Bathrooms & Tiles
We had exceptional customer service…
We had exceptional customer service from Simion. He understood our needs and was very knowledgeable about the products he was selling.
Very polite, professional and courteous.
We will definitely return to this branch.
31 August 2026
Unprompted review
Reply from Easy Bathrooms
Thank you so much for your fantastic review! We’re delighted to hear that Simion provided exceptional customer service and was able to understand your needs while sharing his product knowledge. It’s wonderful to hear that you found him polite, professional and courteous throughout your visit.
We’ll be sure to pass your kind comments on to Simion, and we look forward to welcoming you back to the branch in the future!
Many thanks
Sophie
Easy Bathrooms & Tiles
I headed into the Norwich store
I headed into the Norwich store, with just measurements of the ensuite, nothing else. But came out with exactly what I was looking for, thats thanks to Rebecca. Rebecca, listened what I wanted, was very patient, as I kept changing my mind. Rebecca was very knowledgeable which put me at ease. Overall, Rebecca was a delight to deal with and nothing was to much bother.
Thank you Rebecca.
31 August 2026
Unprompted review
Reply from Easy Bathrooms
Thank you so much for your wonderful review! We’re delighted to hear that Rebecca was able to bring your en-suite plans together and help you find exactly what you were looking for. It’s fantastic to know that her patience, knowledge and helpful approach made the whole experience so enjoyable and put you at ease.
We’ll be sure to pass your lovely feedback on to Rebecca. We really appreciate you choosing Easy Bathrooms and hope you’re delighted with your new en-suite!
Many thanks
Sophie
Easy Bathrooms & Tiles
Excellent experience Sarah helped us a…
Excellent experience Sarah helped us a lot and we didn’t feel under pressure at all
31 August 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear you had an excellent experience in our bathroom showroom and that Sarah was so helpful throughout your visit. It’s great to know you felt comfortable and under no pressure while making your choices. We’ll be sure to pass your kind feedback on to Sarah!
Many thanks
Sophie
Easy Bathrooms & Tiles
Chelmsford Store
Chelmsford I’m store staff have been extremely helpful in all my dealings with them. Highly recommend. Jerry and his team .
28 August 2026
Reply from Easy Bathrooms
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that Jerry and the team at our Chelmsford bathroom showroom have been so helpful throughout your dealings with us. We really appreciate your kind feedback and will be sure to pass it on to the team. Thank you for choosing Easy Bathrooms!
Reply from Easy Bathrooms
Thank you for your review! We’re delighted to hear that you received a quality service from our team. We really appreciate your feedback and hope to welcome you back to Easy Bathrooms again in the future!
Many thanks
Tara
Easy Bathrooms & Tiles
Simple and elegant shower door
Simple and elegant shower door that is well made and works really well. It's so easy to keep clean too. It was very well packaged and arrived swiftly.
30 July 2026
Reply from Easy Bathrooms
Thank you for your fantastic review! We’re delighted to hear you’re so pleased with your shower door and that you’ve found it both stylish and easy to maintain. It’s also great to know it arrived quickly and was well packaged. We really appreciate your feedback and hope you enjoy your new shower door!
Many thanks
Sophie
Easy Bathrooms & Tiles
Look no further than Easy Bathrooms Grantham
If you are looking for a new bathroom look no further than Easy Bathrooms at Grantham. Vero Deprat Senior Consultant will be only too happy to show you their extensive range with her years of experience. We did and we are delighted with our new bathroom.
29 June 2026
Unprompted review
Reply from Easy Bathrooms
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that you’re so pleased with your new bathroom and had such a positive experience at our Grantham bathroom showroom.
It’s wonderful to hear that Vero’s experience and knowledge helped you find exactly what you were looking for. We’ll be sure to pass your kind comments on to her. We hope you enjoy your beautiful new bathroom!
Many thanks
Hannah
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
Thank you for your 5 star review! We really appreciate your feedback for Jo in our bathroom showroom, and will certainly pass on your comments.
We hope you love your new bathroom, and look forward to serving you again soon.
Many thanks
Sophie
Easy Bathrooms & Tiles
The staff at Maidstone branch make…
The staff at Maidstone branch make every visit so straight forward and they try to assist with everything.
Jade and Pav have been so helpful in sorting out issues whether it being in person or via email nothing is ever a problem or an issue.
15 August 2026
Reply from Easy Bathrooms
Thank you so much for your wonderful review! We’re delighted to hear that the team at our Maidstone bathroom showroom consistently make your visits straightforward and are always happy to help. It’s fantastic to hear that Jade and Pav have gone above and beyond to assist with any queries or issues, both in person and via email.
We’ll be sure to pass your lovely feedback on to them. Thank you for choosing Easy Bathrooms and for taking the time to share your experience!
Many thanks
Sophie
Easy Bathrooms & Tiles
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