EasyAnimal Ltd Reviews 

103
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Really professional service. Happy to invest the up front time to discuss and understand our needs and propose design solutions and options that worked for us. We are delighted with our new double k... See more

Rated 5 out of 5 stars

Found this company via google shopping when looking for a rabbit run. This was the most competitively priced, & also offered free delivery, which is always a winner! Ordered on a Sunday, g... See more

Rated 5 out of 5 stars

Placed order 3rd March 2020, items never came, emailed them 2nd April and several times after, still no reply, phoned them no answer, so I would stay well clear off this company *UPDATE* I have sinc... See more

Rated 5 out of 5 stars

Competitive price for a brand new clipper, even better because it's come with free nail grinder too. Everything has been working fine. Delivery side was very good as well. They sent me email informing... See more

Company details

  1. Pet Store

Information provided by various external sources

Manufacturers of Insulated Thermal Dog Kennels & Catteries. We design and build a wide range of kennels and a growing range of Commercial Kennels. We work with Europe's largest manufacturer of Boarding Kennels.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

103 reviews

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4.6

All reviews

(103)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast, efficient, helpful

I recently bought a comfy cone and rang to check they were in stock and ask how fast the delivery would be as my dog had to undergo a sudden surgery. The lady I spoke to was most helpful, assured me the item was available and it arrrived exactly when she said it would. Price was competitive, service excellent, I would use easyanimal again.

1 June 2011
Unprompted review
Rated 3 out of 5 stars

Good product poorly packaged.

The package arrived by Citylink who told us what day they were coming, but not the time, it was only by chance that we were in to recieve on the second attempt. Citylink collection depot inconvenient, and package would have been too bulky to collect anyway. Carrier refused to leave in safe place and there was no option to leave with neightbour.

Package arrived half-open, and had to be unpacked on the driveway and the contents were falling out. However was still complete.

Product is good now assemebled, but came with virtually no instructions. If I had not seen in the flesh before ordering online I would have struggled to put together.

Website and ordering process were simple. Free postage good although may have paid more for a better carrier i.e DPD.

31 May 2011
Unprompted review
EasyAnimal Ltd logo

Reply from EasyAnimal Ltd

The packaging was good although it sounds like the courier had damaged this in transit. Whilst this is unfortunate these things do happen. Now we are aware of this we will take this up with the courier.

Rated 5 out of 5 stars

Great

Great product, great service. Recommended.

27 May 2011
Unprompted review
Rated 5 out of 5 stars

Cheapest prices, superfast free delivery :-)

Found this company via google shopping when looking for a rabbit run. This was the most competitively priced, & also offered free delivery, which is always a winner!

Ordered on a Sunday, got a dispatch email that same day, & by the following day it had arrived at my husband's work.

The product is exactly as described, good quality etc etc

Would 100% recommend!

Written by a person who normally has complaints about every company, haha!

25 May 2011
Unprompted review
Rated 5 out of 5 stars

GOODS ARRIVED TODAY

The post office screwed up a little on the time to deliver but it has to be said Easy Animal were prompt in their duties to despatch the goods and they arrived well packaged.
Cannot fault them as a company and would use them again.

25 May 2011
Unprompted review
Rated 5 out of 5 stars

Everything animal - made easy!

The customer service is second to none, the prices are the best I've found and the range is extensive with great descriptions so you know exactly what you're looking at!

25 May 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service.

I bought the Oster clipper because i owned one twenty years ago and I thought that was an excellent clipper. It did a lot of work when I had a number of dogs and it lasted years so I`m hoping this one will do the same.The communication with Easyanimal was really good and the delivery was supper fast. I have already tried out the clipper and it`s perfect so I am very pleased with it and the service from Easyanimal.

24 May 2011
Unprompted review
Rated 5 out of 5 stars

excellent

We ordered a dog ramp via the web from easyanimal.co.uk
delivered next day, free delivery, first class service and a quality product supplied.

24 May 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service and product

So easy to order, exceptionally fast response and arrived in tiptop condition. I was unsure about dog ramps, having heard they can be cumbersome but this one is a piece of cake to handle and assemble - takes seconds!

24 May 2011
Unprompted review
Rated 5 out of 5 stars

Another happy dog, loves his comfy bed

This is the fifth Pet Mate dog bed which I have purchased over the years and I have always found them to be very satisfactory. The previous four beds are still wearing well and I have just purchased the fifth one for a dog who comes to visit sometimes! They are well worth the money and the service is excellent - order today, receive next day.

24 May 2011
Unprompted review
Rated 5 out of 5 stars

Great service

My Katkabin arrived the day after I ordered it - no hitches whatsoever with Easyanimal, will use them again and recommend to others

24 May 2011
Unprompted review
Rated 5 out of 5 stars

Best Price and Fast Delivery

Need too keep some cats out and choses this cat flap as it was the best price I could find for what I wanted. Aftergett a confomation of placing the order it arrived the next day.

24 May 2011
Unprompted review

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