HORRIBLE NON-RESPONSIVE CUSTOMER SERVICE
I used Easy.Auction for three years from 2020 through 2023 and through most of that time, their team was very responsive.
Unfortunately, my experience since resigning for their service has been a complete disaster. Unlike the prior years, they changed their pricing structure to tiers. It seems to me that they are prioritizing responses to the higher-paying tiers.
The latest example is the fact my website housing the auctions using their system has been down all weekend. I alerted them to this fact on Sunday afternoon East Coast time. It is now the afternoon in the Netherlands on Monday, AND I STILL HAVEN'T RECEIVED ANY RESPONSE.





