There is great transparency on suggested quote & actual rates. However, many flights for same sector are not always visible.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for your service, it would be better if shows the actual price, insted of discount and then the other charges will be applied at the last page during the payment.
Company replied
Reasonably user friendly and shows all flight options. The no Convenience fees options is a particular incentive to keep using this site for Domestic flight bookings
Company replied
Too much options not reqd simple booking should be there Addition requirements should be asked before payment option and total amount to be paid must be shown before payments
Company replied
Company details
Written by the company
EaseMyTrip is one of the leading online travel platforms. Founded in 2008, the company provides a wide range of travel services including flight bookings , hotel reservations, holiday packages, bus tickets, train tickets, and cab services. Known for its zero-convenience-fee model on flight bookings, EaseMyTrip focuses on offering cost-effective travel solutions backed by 24/7 customer support via multiple channels such as calls, emails and chats. The platform serves millions of travelers through its website and mobile app, emphasizing transparent pricing, secure payments, and a user-friendly booking experience. Our global footprints strengthens our sourcing for flights and hotels globally. EaseMyTrip aims to make travel planning simple, affordable, and accessible for everyone.
Contact info
110092, New Delhi, India
- easemytrip.com
3.8
Great
21K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from EaseMyTrip
We're happy you received excellent prices and fast delivery. Thank you for your positive feedback; it means a lot to us.
Reply from EaseMyTrip
We are happy you enjoyed our great service and offers. Thank you for your positive feedback; we appreciate it very much!
Very good experience and fast smooth…excellent
Very good experience and fast smooth service.
7 May 2026
Reply from EaseMyTrip
We're happy that your experience was very good with fast, smooth service. We appreciate you taking the time to leave us feedback.
Reply from EaseMyTrip
Thank you for your wonderful feedback and ratings 😊
We’re delighted to know that you had a great experience with us. Your appreciation and support motivate us to continue delivering seamless booking experiences and excellent customer service.
Thank you for choosing EaseMyTrip.
I strongly recommend this app
I strongly recommend this app, Better Price i got while booking
7 May 2026
Reply from EaseMyTrip
We're happy to hear that you had a great booking experience and found a better price using our app. Thank you for recommending us!
Reply from EaseMyTrip
Thankyou for your valuable feedback.
Reply from EaseMyTrip
We appreciate your positive feedback! We're so happy to hear that you found the booking experience user-friendly and intuitive.
Booking process and ease of booking
7 May 2026
Reply from EaseMyTrip
Thank you for your valuable feedback.
Reply from EaseMyTrip
We're glad you find our fares favorable compared to other sites. Thank you for sharing your positive experience with us.
Reply from EaseMyTrip
We're happy that booking was easy, you received good discounts, and there were no convenience fees. We appreciate your positive feedback!
Queries should be answered
Queries should be answered. Sending further link or directing somewhere else is not good. Avoid using formatted templates as reply. They do not fit everywhere. Read the email and reply. -
Queey was resolved, after my above review. Same response before writing review will be appreciated.
Only in the absence of response from airline, booking Agency is approached.
5 May 2026
Reply from EaseMyTrip
Dear Rohan,
As per our telephonic conversation, We would like to clarify that the response shared with you was provided after a complete review of the booking details and airline records. As checked, there were no schedule changes, cancellations, or delays updated by the airline for your flight.
The valid e-ticket and booking details had already been shared on your registered email ID within the timeline. Since the booking remained confirmed and operational as per the airline system, no additional intervention was required from our end.
Please note that airline schedule management and operational updates are controlled solely by the respective airline, and we can only assist customers based on the information made available through the airline system.
We request you to review the shared booking details and communication sent earlier. In case you have any specific concern related to the booking, you may share the same for further review.
Should you require any further assistance, please feel free to reach out to us.
The coupon codes present website doesn't work
The coupon codes present website either don't work as expected and resolution of any issue related to coupons and flight booking is very delayed.
6 May 2026
Reply from EaseMyTrip
Dear Rahul,
We would like to clarify that the coupon codes available on our platform are system-generated and are applied in accordance with the specific terms and conditions associated with each offer. The applicability of offers may vary depending on factors such as fare type, airline, route, and payment mode.
Upon review, we found that the coupon code functionality is operating properly across bookings, and no technical issue has been identified from our end. For a smoother experience, we kindly recommend using the latest version of our app or website.
Further, upon checking your recent booking, we found that the promo code HDFC3EMI was successfully applied, through which you availed a discount of INR 1021 on your booking. The final payable amount was displayed accordingly prior to payment confirmation.
Additionally, we attempted to contact you on your registered mobile number; however, the call went unanswered. To assist you further and address your concern in detail, we kindly request you to share your preferred time for a callback by messaging us at +91 97110 99197.
Reply from EaseMyTrip
Thank you for sharing your feedback!
We’re delighted to know you had an awesome experience with EaseMyTrip. Your appreciation truly motivates our team to keep delivering smooth and reliable service.
We look forward to assisting you again on your future journeys.
Super covenience
5 May 2026
Reply from EaseMyTrip
Thank you for your feedback! We’re delighted to know you found our platform super convenient. Your support means a lot to us.
If you need any assistance in the future, feel free to reach out—we’re always here to help.
Reply from EaseMyTrip
Thank you for your feedback! We’re glad to know you found our platform easy to navigate. Your support encourages us to keep improving our services.
If you need any assistance in the future, feel free to reach out—we’re always happy to help.
Smooth Flight Booking experience
Overall a smooth flight booking experience. The site offers better bank and card offers with no cost EMI options
6 May 2026
Reply from EaseMyTrip
We're happy to hear that you had a smooth flight booking experience and found valuable bank and card offers, including no-cost EMI options, on our site. We appreciate your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.