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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent performance of the products, often noting their reliability and superior design. Many consumers highlight the efficiency of the delivery service, with items arriving quickly and well-packaged, even for international orders. However, some customers expressed dissatisfaction with unexpected additional costs, such as import duties and tariffs, which were often only disclosed upon delivery. A few other people also felt that the pricing was ambiguous, especially when considering these unforeseen charges, and some experienced issues with order processing or product compatibility.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Many customers praise the products... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers highlight that products are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Price

Users describe ambiguous interactions with price. While some customers are happy with the pricing, noting... See more

Order

Clients share ambiguous opinions on order. Many customers praise the easy ordering process, quick delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product. Should have a note or something on purchases going to the US. Getting a random fee that needs to be paid by check or online upon delivery is kind of ridiculous(we did not receive anythin... See more

Rated 5 out of 5 stars

E3D is one of my favorite nozzle manufacturers. I’ve had great results with Nozzle X and ObXidian, so when I saw a new nozzle for the H2D, it was an instant purchase—no second thoughts. The ObXidian... See more

Company replied

Rated 5 out of 5 stars

Should have done this upgrade a long time ago. There is so much more room around the the heat core and changing nozzles is a breeze. As usual, high quality components. The only negative comment... See more

Company replied

Rated 5 out of 5 stars

The quality and performance of the product is superb. I've bought the ObXidian HF nozzle for BambuLab. However, i was hoping that there would be a larger set of ready profiled filaments, which is inl... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Extrusion system experts for FDM desktop 3D printing. High quality 3D printer parts and spares. Buy online with Next Day Delivery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

697 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt order processing with part…

Prompt order processing with part arriving well packaged and as expected. Am I ok to just use the prusa 0.4 non high flow profiles? Some first layer issues seen with std. plate on core one.

16 January 2026
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Ian,

Glad to hear it! Happy printing :).

Best wishes,
Georgia

Rated 5 out of 5 stars

I wanted to upgrade my old E3D V6 as it…

I wanted to upgrade my old E3D V6 as it was 2.85mm which made it kind of awkward when finding cheap filament. The Revo Six was a drop in replacement and hasn't disappointed. I just had to alter my z height and I was good to go.

9 January 2026
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Thomas,

Thanks for sticking with E3D products, we're super glad to hear you've had a good experience upgrading to Revo and 1.75mm!

Thanks,
Georgia

Rated 5 out of 5 stars

Great service

Great service, great products

5 January 2026
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Karl,

Thank you for leaving us your feedback!

Best wishes,
Georgia

Rated 5 out of 5 stars

It was easy to order the products

It was easy to order the products I wanted. The delivery was quick.
Products were great quality.

18 December 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Ivan,

Thanks for taking the time to let us know how you're getting on with your new E3D goodies! Happy printing :).

Best wishes,
Georgia

Rated 3 out of 5 stars

Unpleased suprise is was shipped from…

Unpleased suprise is was shipped from the uk, paid in euros, so have to pay 32 euro in taxes, 50% of the price🤬

25 December 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi there,

We're sorry to hear that you're unhappy with the customs bill.For future orders, you may find our European Reseller Network helpful, as we work with a wide range of trusted resellers across Europe. Ordering through them can help you avoid additional import costs and provide a smoother purchasing experience.

You can view the full reseller map here: https://e3d-online.com/pages/reseller-map

If you have any questions or need help finding the best reseller for your region, we’d be more than happy to assist.

Thanks so much for your understanding, and we appreciate your feedback.

Best wishes,
Georgia

Rated 5 out of 5 stars

The Bambulab HF 500 boosts flow by…

The Bambulab HF 500 boosts flow by 60-70% and works great with all filaments.

I also have the A1 E3D Hotend and it increases flow drastically and works well with all filaments.

7 November 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Fraser,

Thanks for taking the time to leave us your feedback! We're delighted to hear that you're having a great time printing with an array of materials :).

Thanks,
Georgia

Rated 3 out of 5 stars

I like the product and price but not the tarrif

I like the product and price but I didn't like the fact that it didn't tell me until the product was entering the US that there would be a tarrif that needed to be paid by me

10 December 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Jon,

Thank you for taking the time to leave us your feedback. We’re sorry to hear that you’re disappointed with the customs charges you’ve received. Unfortunately, due to the removal of the de minimis rule and recent changes to tariffs, these charges now also apply to B2C shipments.

Our checkout page clearly explains that customs duties and taxes are not collected by us at the point of purchase, and that the courier will contact you directly to arrange payment. We also provide a link to our Reseller Map to help customers locate a local supplier, which may help avoid these additional costs in the future.

Best wishes,
Georgia

Rated 1 out of 5 stars

I bought an item for £120 and was…

I bought an item for £120 and was charged £60 in customs duties. I was convinced that the parcel would come from China, not the UK.
either you ship from the manufacturer, or open intermediate warehouses, e.g. EU, USA, etc., or stores in the EU or the US

8 December 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Filip,

We’re sorry to hear that you’re disappointed with the customs charges you’ve received. Unfortunately, due to the removal of the de minimis rule and recent changes to tariffs, these charges now also apply to B2C shipments.

Our checkout page clearly explains that customs duties and taxes are not collected by us at the point of purchase, and that the courier will contact you directly to arrange payment. We also provide a link to our Reseller Map to help customers locate a local supplier, which may help avoid these additional costs in the future.

The charges you have noted do however sound very high and I would encourage you to dispute this with the courier ASAP.

Best wishes,
Georgia

Rated 5 out of 5 stars

i have had very good service from your…

i have had very good service from your company
i have no worries about your products
the parts i have bought from you are very good
thank you.

8 December 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Andre,

Thank you so much for taking the time to leave your kind words.

Best wishes,
Georgia

Rated 5 out of 5 stars

Amazing love the product

Amazing love the product. Will always support the brand.

24 November 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Robert,

Many thanks for taking the time to leave us your feedback!

Best wishes,
Georgia

Rated 5 out of 5 stars

Fantastic service

I have been using E3D for many years and the quality is superb. This time I was particularly impressed with the delivery time — from the UK to France in just 24 hours!

21 November 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Marcin,

Many thanks for taking the time to leave us your feedback!

Best wishes,
Georgia

Rated 5 out of 5 stars

E3D is one of my favorite nozzle…

E3D is one of my favorite nozzle manufacturers. I’ve had great results with Nozzle X and ObXidian, so when I saw a new nozzle for the H2D, it was an instant purchase—no second thoughts.
The ObXidian 500 performs exceptionally well. Print quality already looks better than the stock nozzle, though I’ll need more time to fully compare the difference.

25 November 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi there,

Many thanks for taking the time to leave us your feedback!

Best wishes,
Georgia

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping. Sadly there was additional tarrifs to be paid, but that’s something to be expected where ordering from UK to EU. Tarrifs were very easy to be paid with UPS.

20 November 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Good afternoon,

Many thanks for taking the time to leave us your feedback!

Best wishes,
Georgia

Rated 5 out of 5 stars

Great to deal with!

Fast and efficient service for an excellent product, as always!

14 November 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Mike,

Many thanks for taking the time to leave us your feedback :).

Best wishes,
Georgia

Rated 1 out of 5 stars

Import fees only made known after…

Import fees only made known after package was ready for delivery in my country. (the fees are not small at all) This is predatory.. bringing the total price for ONE 3d printer nozzle to.... 240€.. Cant return it without paying the import fees and shipping costs. This is just unacceptable in every way. You might think it's a bit cheaper to buy from them directly... THINK AGAIN. DO NOT ORDER HERE FROM ANY COUNTRY IN THE EU!!!!!!!!!!!!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

The high flow nozzle is great and…

The high flow nozzle is great and really improved my print times. The complete assembly was easy to fit.
Ordered international delivery and it was sent with royal mail tracked and dispatched quickly.

11 November 2025
Unprompted review
Rated 4 out of 5 stars

Great product, questionable pricing

Good product. Should have a note or something on purchases going to the US. Getting a random fee that needs to be paid by check or online upon delivery is kind of ridiculous(we did not receive anything online and luckily had a check). Probably not the fault of the company but just let your customers know. Feels like a hidden fee even if it’s not.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent site with loads of…

Excellent site with loads of information and guides. Was able to order the specific part that I needed (a heater core) rather than a new "kit". Fast service.

I do wish they sold a pack of mixed colour silicone socks, rather than pack of three single colours. But other than that, can't fault them. Excellent reliable products.

27 September 2025
Unprompted review
E3D-Online logo

Reply from E3D-Online

Hi Sam,

Thank you for taking the time to leave us a review! We're glad to hear you had a good overall shopping experience :).

Best wishes,
Georgia

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