Exactly as promised, good price, and great customer experience (e.g. they inform customers in advance if there can be delays in delivery caused by any situation (e.g. public holidays, Christmas overlo... See more
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Written by the company
E-infinity is an online retailer providing a wide range of brand new photographic products with over 15 years of experience in the industry. We committee to be a trusted destination by offer the best deals for photographers of all levels.
Contact info
United Kingdom
- cs@e-infin.com
- e-infin.com
100% New Digital Cameras & Lenes
Replied to 100% of negative reviews
Typically replies within 1 week
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Tracking number asrrived AFTER the Item
Bought a camera from this website, it was my second purchase.
Delivery took longer than it was estimated and the tracking number was sent to me days after the Item arrived. The camera arrived fine, no defects or busted boxes but it's still inadmissible to spend thousands of euros on a purchase and not receive a tracking number, especially since I received all other emails related to the shipping of the order.

Reply from E-Infinity Online Camera Store
I used E-Infinity for the first time to…
I used E-Infinity for the first time to purchase a Z series lens. Initially the they messaged me to let me know the lens was not in stock, but they were expecting them in, so did I want a refund or was I happy to wait. I was happy to wait, didn't have to wait too long as it turned out. Very happy with the lens, delivery was great and very impressed with customer service, who kept me up to date with regards to my order and answered my questions promptly. I will definitely use them again and recommend them to other photographers looking for quality gear at competitive prices.
Used them multiple times over the years…
Used them multiple times over the years and always been great. Fast delivery and a clear process.
Never had an issue with one of their items to be able to test their returns/after sales however.
I've been a customer for years
I've been a customer for years, purchasing cameras and lenses. Always accurate and fast with shipping. Very satisfied.
Fast Service and Great Value
Placed an order and my package was temporarily put “on hold” in France. I contacted E-infinity and received a response the same day very fast!
After 2 weeks, I received my new Nikon lens in perfect condition, and it was significantly cheaper than prices in the Netherlands.
Great service, great product. Highly recommended.
Exactly as promised
Exactly as promised, good price, and great customer experience (e.g. they inform customers in advance if there can be delays in delivery caused by any situation (e.g. public holidays, Christmas overload, war, etc.).
This was my fifth order and all was…
This was my fifth order and all was well as always, even got an immediate message after placing an order asking if I'm sure, because the camera I ordered didn't support my native language! This is a great service and I'm super happy with this, as well as my previous orders. All new products, all great!
I have ordered 3 times
I have ordered 3 times, all times everything went as expected. The shipping is slow (made me worry, but no need for that).
Great prices and absolutely reliable!
Shipping usually takes a few days, but the prices more than make up for it. Three orders so far and everything arrived safely. The camera even came with the standard manual and all the menu languages are available. Customer service replies within a few hours and is helpful.
First time buying from E-Infinity
First time buying from E-Infinity and had a excellent experience. From choosing, ordering and receiving all went smooth as silk. I will be back buying as soon as my finances allow.
Great experience, recommend.
Vasco Silva
I had a truly extraordinary experience…
I had a truly extraordinary experience with this portal dedicated to the world of cameras. Special thanks go to the customer service, which proved extremely helpful, quick to respond, and truly attentive to my needs. I absolutely recommend this portal to anyone looking for reliability.
Great Customer Service
Recently bought a camera and lens package from them at a great price. Have used them before for a lens.
After a week the camera developed a minor fault. Camera returned and the money refunded a few days after they received it. Excellent service.
Would have been happy to re order it but it was out of stock.
super satisfied!
Great service great prices
Fast communication, fast delivery and item as specified. The prices are unbeatable compared to local UK prices. Just be aware this is in a sense parallel import so if there is a defect in your item you will have to send it back overseas to treat it (or whatever their policy is) but then again that’s the risk you take to have it 40% off compared to your nearest shop.
Amazing Service, Speed and Quality of Products
I ordered the Canon SX740 hs from E-Infinity, a friend of mine told me that this company was a long-time supplier of their own camera - and told me to just try. I am beyond pleased, and I am so glad that I did purchase from e-infinity. The camera came in less than a week, perfect condition, works perfectly and is a brilliant addition to my cameras! During the waiting time, I was kept up to date with tracking and it was delivered special delivery to my house - which made everything all the more safe. If you are considering purchasing from this company, do it!!
Sooo perfect!
As I already wrote in a email, everything was perfect and my new camera too. I really recommend buying from them. The products are excellent and the assistance is fast.
Canon lens and camera
Purchased a Canon RF 24-105mm f/4 L IS USM Lens and
EOS R7 Camera in March 2027. The whole process was excellent. Communication and delivery were all as if I was purchasing in the UK, and price was extremely attractive. Will definitely consider using again.
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