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DYRBERG/KERN is a Danish jewellery company founded by Gitte Dyrberg and Henning Kern in 1985. We create designer jewellery and watches to modern and confident women.
Prags Boulevard 80, 2300, Copenhagen, Denmark
4.8
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from dyrbergkern.se
Dear Brian,
Thank you very much for the lovely 4 star review. We highly appreciate your feedback of your experience on dyrbergkern.se.
It was more than a pleasure to have you as a customer and we are looking forward to see you again.
Wish you a good day.
Mathilde
DYRBERG/KERN
Don't buy if your not 100% sure the jewelry will fit you. Their return policy is terrible. I bought a ring on sale that didn't fit and was supposed to pay more than 50% of the rings value in shipping fee to return it. Was in contact with the customer service who only said that that how their policy is.
Reply from dyrbergkern.se
Dear Joy,
Thank you for your review.
We are very sorry to hear that you have had a bad experience with the return. It is true that we only pay for the return shipping in case the customer receives either a wrong or defect item. We have sizeguides on our website that contains the exact measures of all bracelets and rings to avoid confusion for our customers.
We hope to improve our service in this area in the future.
We also hope that despite this incident, that we see you soon again on dyrbergkern.se
Have a nice day.
Sonia Ayed
DYRBERG/KERN
I had a problem with a bracelet (I didn't understand how it opened) and they called me and explained it very well and were super nice. It was actually very easy!
Product delivered quickly, and ofcourse, lovely products as Dyrberg Kern always has!
Reply from dyrbergkern.se
Dear S.A,
Thank you so much for your lovely review and the beautiful stars that you gave us. We are so glad to hear that you have had a good experience with our brand and, that you are happy with our products.
Hope to see you again on dyrbergkern.se
Have a lovely afternoon
Sonia Ayed
DYRBERG/KERN
Reply from dyrbergkern.se
Dear Dan,
We're happy to hear, that you're satisfied with our service and fast delivery.
We hope to give you more good shopping-experiences at dyrbergkern.se.
Have a nice day,
Amalie
DYRBERG/KERN
Ordered several items to have during a vacation the following week.
Got all with swift delivery and everything really is of high quality.
Also got compliments for my "stylish set"!
Dyrberg&Kern is one of my favourite brands, together with Swarovski.
Reply from dyrbergkern.se
Dear Mirjana,
Thank you for your 5-star review - we're happy to hear that you're happy with your new jewellery, and that you've already received compliments.
We hope to see you on dyrbergkern.se soon again,
Amalie
DYRBERG/KERN
Reply from dyrbergkern.se
Dear Dorian,
Thank you for your nice review of our customer-service.
We hope to see you on DYRBERGKERN.se again,
Amalie
DYRBERG/KERN
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