I have a small collection of aftershaves and very happy but the downside is dxb don't always have everything in stock and takes some time to restock.
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Loved the samples I received, very quick & efficient delivery process. Samples smelled lovely & will purchasing bigger bottles soon. Thank you
A day after my last review, I received the perfume that was missing in my order. It came as a surprise but I was grateful for the gesture. DXB also sent me an email to state they would issue a refund... See more
Ordered sample online quick and excellent service fantastic smelling aftershave. Purchased full sized bottles from their stall in lakeside. Well worth every penny. Will definitely be ordering again an... See more
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Company details
About dxbperfume.co.uk
Written by the company
At DXB Perfume, we are dedicated to providing our customers with an exceptional fragrance shopping experience that combines luxury, authenticity, and outstanding customer service. With a deep appreciation for the rich heritage of Arabian perfumery, we curate a diverse collection of scents that capture the essence of elegance, tradition, and opulence.
We take pride in our commitment to quality, ensuring that every fragrance we offer is carefully selected from renowned Arabian perfume houses known for their craftsmanship and legacy. Our collection features a captivating range of perfumes, from delicate florals to exquisite ouds, allowing our customers to discover scents that resonate with their unique personalities and preferences.
At DXB Perfume, we prioritize customer satisfaction above all else. Our knowledgeable team is passionate about fragrances and is always ready to assist our customers with personalized recommendations, product inquiries, and order assistance. We strive to make every interaction with our customers a memorable one, ensuring that they feel valued and supported throughout their fragrance journey.
We believe in transparency and authenticity, which is why we have partnered with Trustpilot to gather genuine customer reviews. These reviews provide valuable insights and feedback, helping us to continuously improve our products and services.
Join us on a fragrant adventure at DXB Perfume and experience the magic of Arabian perfumery. Discover luxurious scents, immerse yourself in the world of fragrance, and trust in our commitment to excellence. Your satisfaction is our utmost priority, and we are honoured to be your trusted source for exquisite Arabian perfumes.
Contact info
United Kingdom
- dxbperfume.co.uk
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 67% of negative reviews
Typically replies within 1 week
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First time brought from dxb perfume
First time brought from dxb perfume, wry happy with the purchased. In the end brought 3 and getting some more tomorrow. The sales associate Monika was. Wry friendly and polite would recommend her to anyone wanting to purchase from here. ☺️☺️
16 May 2026
Unprompted review
Monica is a brilliant she worker gave…
Monica is a brilliant worker, she gave us great suggestions it was our first experience and she was really kind and gave us a good deal
16 May 2026
Unprompted review
Did not receive my parcel
Did not receive my parcel. Waited over 2 weeks . No response from dxb. after contacting them twice. Such a shame as I have had positive experiences in the past. Hence why I purchased from them.
5 May 2026
Reply from dxbperfume.co.uk
Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.
Clearly this company is a scam I…
Clearly this company is a scam I ordered an item in the 9th May 2026 sent emails and messages asking what had happened to my product and no one has reached out to me I'm now going to pursue a refund , the customer service is shocking. and they have taken my money and not sent the perfume u ordered for my mother's birthday, it was the last bit of money I had as I'm a college student and they have not even dispatched the item yet I'm disgusted and will tell everyone Do not use this company they don't care
5 May 2026
Reply from dxbperfume.co.uk
Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.
I am still awaiting an order I placed…
I am still awaiting an order I placed on the 9th May 2026 the status shows as 3-5 working days , I have sent 2x emails no one has responded I have ordered a perfume for my mother's birthday , and I haven't received it what is going on DXB I need my order urgently womeone needs to respond to my email or I will be requesting an immediate refund
9 May 2026
Unprompted review
Reply from dxbperfume.co.uk
Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to as our customer service team has already updated you.
Sarah at dxb in Meadowhall was amazing
Sarah at dxb in Meadowhall was amazing! She was really helpful and kind and is a credit at dxb! Really happy with her service today
14 May 2026
Unprompted review
Reply from dxbperfume.co.uk
Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.
Hasher was an amazing agent and helped…
Hasher was an amazing agent and helped me out a lot even after I couldn’t find the oud I came for
Big ups man 👍🏼
13 May 2026
Unprompted review
Smooth service and quality product
6 May 2026
Delivered quickly
Delivered in good time and exactly what I ordered. Seems like a decent company
7 May 2026
Great product
Great product, price and delivery timely. The only reason for 4 would have been 5 if quicker delivery but to be honest very happy.
1 May 2026
Great product great price
I get comments more from this version than I do when I wear the real thing. Thanks so much
6 January 2026
Reply from dxbperfume.co.uk
Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.
DXB Bentalls Centre Kingston
I made the effort and went to the Bentalls Centre Kingston, as I was going to buy a few fragrances. You can’t really buy samples so wanted to see some of the middle eastern fragrances, being a fragrance reviewer and it completely wasted my time.
When I got there one sales bloke on his phone, and I made a funny comment, absolutely nothing rude and he got all arsey, obviously couldn’t take a joke, so I thought sod this, I’m not giving you £200 of my hard earned money and walked away really annoyed. It was a poncy little stand that looked like a car boot stall with one staff member more engaged on his phone and the other one, doing something about nothing. I think DXB need to rethink their strategy and employ staff who are worth employing and will not be visiting those two again, as it was pathetic
10 May 2026
Unprompted review
Reply from dxbperfume.co.uk
Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.
Lovely perfume and service
5 May 2026
Ordered was delivered very quickly and…
Ordered was delivered very quickly and well packaged
30 April 2026
Quick delivery and an awesome smell for…
Quick delivery and an awesome smell for a excellent price
28 April 2026
Packages arrived quick and i love the…
Packages arrived quick and i love the aftershaves highly reccomended
27 April 2026
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