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DWV Smart Repair Solutions (official) Reviews 

31,358
•
TrustScore 5 out of 5

4.8

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Looking at 2,920 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the technicians are exceptionally polite, friendly, and always arrive right on time to carry out vehicle repairs smoothly. Consumers appreciate the excellent service quality, noting that damaged alloy wheels and stubborn paint chips are fixed to a remarkably high standard. Some reviewers were not happy with the communication and organization surrounding their scheduled appointments, experiencing unexpected delays or unhelpful interactions. Conversely, a small portion of people felt that certain fixes did not meet their expectations, describing disappointing outcomes and poor results with specific paintwork areas.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctual arrivals, professional technicians,... See more

Quality

People report positive experiences with quality, highlighting superb finished work, excellent alloy wheel... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting timely communication, polite... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Efficient service, pleasant operative. Came at agreed time. No hassle for us whilst he carried out the repair to a stone chip. Whilst you can still see where chip has been repaired on bonnet edg... See more

Rated 5 out of 5 stars

Great experience with DWV who were booked to do a couple dents and some alloy repairs through our car care plan. Craig done a fantastic job on the repairs. 2 of the alloys needed to be re-booked... See more

Rated 5 out of 5 stars

James and Rob were on time, great communication and took care in what they did. James worked on a few different scratches and took great care and attention to what he did and it’s been an amazing tran... See more

Rated 5 out of 5 stars

Dave was a delight. Communicated really well a week before his arrival, was able to organise a second repair for me to happen on the same day as I was struggling to make contact with the original insu... See more

Company details

  1. Car Repair and Maintenance
  2. also in
  3. Auto Dent Removal Service
  4. Auto Repair Shop
  5. Car Service

Written by the company

The official Trustpilot account for DWV Smart Repair Solutions. DWV is one of the leading Mobile Vehicle SMART Repair providers in the UK, offering specialist paintless dent removals, paint damage repairs and alloy wheel refurbishments.

Contact info

4.8

Excellent

TrustScore 5 out of 5

31K reviews

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4.8

All reviews

(31,358)

2,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

First time I have ever used the service. Very simple to book and arrange a repair.. kept fully up to date on time of repair and engineer confirmed approximate time of arrival day before. Very professional and an excellent job.

25 September 2026
Rated 5 out of 5 stars

Satisfied, first time customer

Top service from Jimmy V. Messaged me the day before to ensure I was ready and advise of my appointment time. Messaged again when he was on his way. Got straight to it, no fuss. Told me how long it would take. When complete, rang the doorbell, checked I was satisfied with the repair and was on his way. Very courteous and professional.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Repair

We have of those insurance policies that allow a number of alloy repairs over a 3 year period (18 in fact). Scratch number 1 was reported (within the 30 days as stated in the policy) and our alloy was repaired perfectly at home, without even needing to remove the wheel, by Dent Wizard. Hopefully won't have to use up all of the other 17!
Thank you so much.

30 September 2026
Unprompted review

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