DW Toolshop Reviews 1,369

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered impact wrench, dispatched nearly straightaway & had it next day. Great service highly recommend. Great tool & plenty of power & at reasonable price.

Rated 4 out of 5 stars

Easy to deal with, good value and good customer service. The only thing that let them down was the delivery company they used. Eventually got my delivery today 12 days after it was shipped. Michael in... See more

Rated 5 out of 5 stars

Really impressed with fast delivery. Had an issue with one of the batteries for my strimmer. I sent an email and someone responded in less than 24hrs. They scheduled a collection for the next day for... See more

Rated 5 out of 5 stars

Easy ordering and prompt delivery. Product (hose on a free-standing reel) arrived on time and was exactly what was ordered. Good quality and robust so happy to pay the asking price. Delivery perso... See more

Company details

  1. Tool Store
  2. Air Compressor Supplier
  3. Construction Machinery and Equipment Store
  4. Drilling Equipment Supplier
  5. Fastener Supplier
  6. Welding Supply Store

Written by the company

Welcome to DW Toolshop, established in 1977 and grown to be one of the UK and Irelands largest independent tool and equipment retailer. FREE delivery available. Great savings on top brands of Power Tools, Hand Tools, Garden Machinery and Workwear.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Mistakes happen, DWT quickly sorted this out.

The item I purchased turned out to be incorrect. A few emails later, I had returned the product and was then reimbursed for my original purchase plus return postage. Mistakes happen, DWT quickly sorted this out and without fuss. Nice one guys, many thanks.

29 November 2023
Rated 4 out of 5 stars

The price was very good

The price was very good, the shipping was free.
The only thing that stopped me giving 5 stars was the courier Evri took quite a long time to deliver from their local depot.

4 December 2023
Rated 5 out of 5 stars

Snickers jackets at DW.

Searched for the work jackets DW had them in stock at the best price so I bought two. I do like the Snickers work coats. Delivered within a few days , what’s not to like. Very good service from DW.

4 December 2023
Rated 3 out of 5 stars

Modular Sealey garage units

We ordered modular Sealey garage units. No communication about delivery until chased. Delivery was by a lorry too large to navigate our driveway so as a 65 year old man had to assist driver to unload inside the main gates as driver was not confident about driving direct to the garage. Then had to carry units 250 yds to garage. Units look brilliant when unpacked and fitted without a hitch but would not order again unless delivery was agreed to be direct to garage.

29 November 2023
Rated 5 out of 5 stars

Excellent rake, good service.

I was looking for a sturdy, good quality, large and lightweight plastic leaf rake. After an Internet search I found one on DWToolshops website. It was easy to find what I needed and easy to order on their website. It was a good price and the postage cost was sensible, even though it's big and odd shaped - I suppose a toolshop is prepared for that, more than some of the other shops selling these (some wanted to charge £15-25 postage!). It arrived quickly, not packaged at all and with just a label on it, but that was fine, it arrived in good condition, again, I suppose a toolshop knows what needs to be packaged and what doesn't. The rake itself is sturdy, light to use and makes quick work of the job - the best leaf rake ever! I'm very happy, thank you.

9 November 2023

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