Ordered impact wrench, dispatched nearly straightaway & had it next day. Great service highly recommend. Great tool & plenty of power & at reasonable price.
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See what reviewers are saying
Easy to deal with, good value and good customer service. The only thing that let them down was the delivery company they used. Eventually got my delivery today 12 days after it was shipped. Michael in... See more
Really impressed with fast delivery. Had an issue with one of the batteries for my strimmer. I sent an email and someone responded in less than 24hrs. They scheduled a collection for the next day for... See more
Easy ordering and prompt delivery. Product (hose on a free-standing reel) arrived on time and was exactly what was ordered. Good quality and robust so happy to pay the asking price. Delivery perso... See more
Company details
- Tool Store
- Air Compressor Supplier
- Construction Machinery and Equipment Store
- Drilling Equipment Supplier
- Fastener Supplier
- Welding Supply Store
Written by the company
Welcome to DW Toolshop, established in 1977 and grown to be one of the UK and Irelands largest independent tool and equipment retailer. FREE delivery available. Great savings on top brands of Power Tools, Hand Tools, Garden Machinery and Workwear.
Contact info
160 Moira Road, BT294LR, Crumlin, United Kingdom
- customerservice@dwtoolshop.com
- dwtoolshop.com
Delivered quickly
2 January 2024
Item not recieved hard to contact no…
Evri lost parcel not dw's fault, failed emails caused long delay, a well displayed contact number on dw's website, would have avoided this, only contact on website is email had to jump through hoops to find telephone number
2 January 2024
Reply from DW Toolshop
Hi Tony,
I have chased this up with the courier company as advised and unfortunately they have lost your consignment. Sincere Apologies for the delay & inconvenience caused.
I've organised for a replacement order to be dispatched for you today.
Kind Regards
DW Tool Shop
Good hose
Good hose but delivery was
Appalling.
9 days instead 3 to 5 days.
Arrived in a battered box with
Botched repair with sellotape.
2 January 2024
delivery was very slow i made this…
delivery was very slow i made this purchase as they had it in stock, with no direct communication but e-mails were responded to within 24hrs and soon were updated on the delivery. product has arrived not started to build yet not instruction either
27 December 2023
Even over Christmas/New Year break the…
Even over Christmas/New Year break the chainsaw turned-up on time, as promised
29 December 2023
DW tools delivery
Order process simple and tool delivered at correct time as advised - good service all around
28 December 2023
Every thing arrived as advertised
Every thing arrived as advertised, well packaged and quickly
28 December 2023
Poor communication and openness of…
Poor communication and openness of anticipated drop shipment dates once order placed.
22 December 2023
Great prices and fast shipping
Great prices and fast shipping. Definitely buy from them again
1 December 2023
This is one of my son inlaws Christmas…
This is one of my son inlaws Christmas present, so he's not used it yet.
29 November 2023
Brilliant service and a great product
27 November 2023
AVOID
AVOID
been sent faulty item, been waiting ages for returns label, no one to phone, only contact is via emails which they dont respond too, going through paypal to get money back,
12 December 2023
Unprompted review
Reply from DW Toolshop
We sincerely apologise for the inconvenience you've experienced with your recent purchase. We understand how frustrating it can be to receive a faulty item from a manufacturer.
I can see your order was placed on 7/12/23 & a ticket raised with our customer service team on 12/12/23 regarding the fault.
Our team then requested a credit from the supplier under warranty and via a number of emails back & forth with our customer service team you advised you had bought a replacement elsewhere and so a full refund was processed to you on 19/12/23. Our team informed you to hold on to or dispose of the faulty item rather than return it.
Kind Regards,
DW Tool Shop
Good quality and at a good price
23 November 2023
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